While the grounds are beautiful with a lovely Rose Garden and numerous pools, the rooms themselves are mediocre, and there are clearly some management issues. We didn't have hot water the first night, complained the next morning and had a rapid response from maintenance even though it made us late for a morning meeting. We also told the maintenance guy of a leaky toilet that left the bathroom floor with a puddle of water. It was supposed to be fixed that night but it was still leaking the next day and it wasn't until our fourth night that the problem was fixed. The last morning, my roommate complained that the water didn't get hot again. The shower dripped the whole time. It was a lot of plumbing issues to deal with.
Other than that, we liked the balcony facing south and getting lots of sun, the parking and access was easy, the location easy to get to.
Breakfast in the Terrazzo restaurant was quite nice, not crowded, with seating on the patio and reasonably prices. The deli restaurant (closer to the ballrooms) was overcrowded and seemed challenged in dealing with the 200 individuals for our retreat plus another group the same weekend.
Housekeeping was prompt and quite accommodating, bringing a refrigerator when we needed it and an extra quilt.
- Official Description (provided by the hotel):
- Located in Mission Valley and the heart of San Diego. Convenient, central location provides easy access to all of the city's sites & attractions. 6 miles from Lindbergh Field and ten minutes from Old Town, Zoo, Balboa Park, SeaWorld, the bays & beaches. On property you will find expansive grounds in addition to a spa, fitness center, 3 pools, and 3 restaurants. Adjacent to a trolley stop, Fashion Valley Shopping & golf. ... more less
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- Also Known As:
- Town And Country Hotel San Diego
- Hotel Town And Country
- Town Country Resort San Diego