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“Birthday stay”

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Town and Country San Diego
Ranked #184 of 278 Hotels in San Diego
San Diego, California
1 review
“Birthday stay”
Reviewed July 9, 2012

I was looking for a hotel where I could spend my BIRTHDAY with my husband and I researched this place and heard its amazing, my daughter was here in May for her honeymoon and she loved it. The service is great, room service is always there when you ask for them, the food is Delicious, the pool and Jacuzzi are comfy and clean. The front desk people are really nice. Overall i had a great birthday thanks to them.

  • Stayed June 2012, traveled as a couple
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Helpful?
Thank rosa v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barbara W, Manager at Town and Country San Diego, responded to this review, July 20, 2012
Happy belated birthday! Thank you for choosing us as your location to celebrate. Now we're not only looking forward to your daughter's return next year for her anniversary, but your return as well for your next birthday! We appreciate all your kind comments.
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Atlanta
Level 4 Contributor
26 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed July 9, 2012

Attended a conference here and found the property to be massive. There was plenty of room for the conference facilities, so that is a definite plus. On the downside, my room was fairly sub-par. It looks like the resort just kept buying up motels around them as they went up for sale because none of the buildings had any similarities. My room was small and decor was old (looked like an old Motel 6 conversion), but they did clean daily, which was nice. The property was well maintained, which is definately a plus. I would not stay here if is wasn't for the convention.

Stayed April 2012, traveled on business
Helpful?
Thank striker008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Town and Country San Diego, responded to this review, July 10, 2012
Most people appreciate our 32 lushly-landscaped acres here and I apologize if you found them to be too massive. Due to the size of the property, we are continuously working on property. We are currently in the midst of a mult-phase makeover and modernization of all 1,000 guest rooms and suites. Thank you for your input. We appreciate your taking the time to write your review.
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San Clemente, California, United States
2 reviews
Reviewed July 9, 2012

I am part of a committee that hosted an event at the Town and Country and cannot say enough about the wonderful experience we had working with the staff. Felipe Ortiz was our "go to guy" for the event and he was ALWAYS available to us, whether by phone, email or in person. Because of his attention to detail, the many meeting rooms we were using were always set exactly as we requested and on time. Last minute requests were honored quickly by the staff.

Our guests LOVED the property and were treated exceptionally well.

  • Stayed July 2012, traveled on business
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Helpful?
Thank Margie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Town and Country San Diego, responded to this review, July 10, 2012
Thank you so very much for choosing the Town and Country for your event. We're also pleased that, with Felipe's assistance, everything went so smoothly. As you know, he's been a part of our team for many years so his experience is truly an asset. We thank you for taking the time to post your review.
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Minnedosa,MB
Level 4 Contributor
35 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 9, 2012

I stayed at this hotel for a conference this week. Pleasant staff, clean rooms and beautiful grounds covered with roses everywhere. Reasonable rates and quiet, three restaurants, four pools and close to Sea World, the ship docks and many tours available. Would definitley stay there again.

Room Tip: Try not to stay in the towers , ask for one of the two story buildings.
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  • Stayed July 2012, traveled with family
    • Value
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Helpful?
Thank Lois C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Town and Country San Diego, responded to this review, July 10, 2012
We're so pleased that you enjoyed your stay with us for your conference. We appreciate your comments and look forward to your next visit.
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California
Level 6 Contributor
172 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed July 9, 2012

Check-in was slow, taking almost 1 1/2 hours to get to the registration desk in the lobby due to the crowd and only half of the check-in desk positions manned. Rooms were very small in our building with a tiny bathroom and no handicap capability in the shower. Rooms not set up for business people due to the small space in our building and limited, cramped furnishings with no free wifi (available for extra fee). Parking is also extra charge. Food at the four restaurants was only adequate at best and poorly served at one facility due to a long time under heat lamps. Our convention had many elderly with disabilities or handicapped but the facility is not well set up for such people with stairs instead of elevators, limited downstairs rooms, limited handicap rooms, etc. Parking was scattered as were the rooms that required a lot of walking to the meeting facility and overall not well laid out for hosting large conferences. Restroom facilities in the convention center were very limited and hard to find due to a general lack of good signage over the entire motel complex. They hand out maps which are really needed to keep from getting lost in the maze-like, rambling layout of buildings, gardens, pools, parking areas, etc. The place is otherwise fine for small groups, families, etc. down for a weekend tour of a great San Diego vacation area or small business meetings

  • Stayed July 2012, traveled on business
    • Value
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Helpful?
Thank JohnandSandy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Town and Country San Diego, responded to this review, July 10, 2012
I do regret that your check in process was delayed. I hadn't heard that the wait was as long as you mentioned, unless you're counting the time for the actual rooms to become available as I heard that a lot of guests wanted to check in earlier than the 3pm check in time and we were sold out the day prior. The special handicap rooms do need to be requested at the time your reservation is made and I believe we have 16 available, so I do apologize if not enough were available at check in. Also the majority of our rooms do have elevator access, there are only a small amount that have stairs only. We host large conventions all the time and I regret that you didn't feel we did your event justice. Most of the comments we've received from both your meeting planner and the group have been very positive. If you would like to discuss your review personally, please contact our Executive Assistant Manager. Thank you.
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Orange County, CA
Level 5 Contributor
63 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed July 9, 2012

The hotel seemed much nicer on the website than it actually is. I did not realize that the doors for the rooms were on the outside of the hotel until we arrived. I would not have booked this hotel had I knowne that. The room was okay but nothing special. The carpet had stains and the room didn't seem as clean as most hotels. I liked the fact that there was a balcony with a table and chairs outside our room. The pool was good, my son enjoyed it. The little deli and store onsite are a plus.

Room Tip: Royal Palm Tower has rooms with balconies.
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  • Stayed June 2012, traveled with family
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Helpful?
Thank scsherie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Town and Country San Diego, responded to this review, July 10, 2012
Thank you for your review. We have a few different room types here at the Town and Country. We have two high-rise towers (with inside hotel doors) and also one and two-story bungalows (some with inside and some with outside doors). We are in the midst of a 21-month refreshing project to update all our rooms so the attention you mention that the hotel needs, we are addressing. We are pleased that your son enjoyed one of our 3 pools and also that you enjoyed the outside balcony area, deli and gift shops. Again, we appreciate your taking the time to write your review.
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Los Angeles, California
1 review
Reviewed July 8, 2012

I was looking for a hotel in the center of the Gaslamp, Torrey Pines State Park, Coronado and other attractions all while on a budget. I ended up at the Town and Country and loved it. Me and my girlfriend spent the days doing fun, young stuff and would come home to a quiet hotel room. It was perfect. I would recommend it to anyone since it is pretty much in the center of many attractions, economical and quiet. By the way, the bed was sooooo comfortable. We slept like babies!!!

Room Tip: We stayed in the tower room and it was great.
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  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jerry M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Town and Country San Diego, responded to this review, July 9, 2012
Thank you for booking our hotel for your visit with your girlfriend. We’re so glad it was centralized to everything you wanted to do in the city, as well as quiet and comfortable. We appreciate your posting your review.
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Additional Information about Town and Country San Diego

Property: Town and Country San Diego
Address: 500 Hotel Cir N, San Diego, CA 92108-3005
Phone Number:
Location: United States > California > San Diego
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#28 Spa Hotel in San Diego
#34 Romantic Hotel in San Diego
#69 Family Hotel in San Diego
#77 Business Hotel in San Diego
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Town and Country San Diego 3.5*
Number of rooms: 900
Official Description (provided by the hotel):
Located in Mission Valley and the heart of San Diego. Convenient, central location provides easy access to all of the city's sites & attractions. 6 miles from Lindbergh Field and ten minutes from Old Town, Zoo, Balboa Park, SeaWorld, the bays & beaches. On property you will find expansive grounds in addition to a fitness center, 3 pools, and 3 restaurants. Adjacent to a trolley stop, Fashion Valley Shopping & golf. ... more   less 
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Also Known As:
Town And Country Hotel San Diego
Hotel Town And Country
Town Country Resort San Diego

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