We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Not a 4-star”
Review of The Westgate Hotel

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
The Westgate Hotel
Ranked #44 of 279 Hotels in San Diego
Certificate of Excellence
Reviewed September 6, 2009

This hotel is very nice and clean, but for me not a top-notch property. It's like staying at a Wyndham or similar hotel. It would be nice to have a coffeemaker in the room and a fridge would be nice. There is a mini-bar, but you have to call room-service to unlock it. I would like to have a place to keep a chilled bottle of wine or soda. My other beef is with the valet. The hotel's lot fills up and can't accommodate all the guests' vehicles. I took my car out in the evening and asked the valet if I would have any problem when I came back later in the evening and he said "you shouldn't." Well I know I shouldn't, but when I returned at midnight the valets were gone and the lot was full. I found an employee to take my car, but he was looking around like he was looking for a place to park it on the street. Not acceptable when you're paying $28 per day just to park your car.

The hotel is right across from Horton Plaza, so shopping and restaurants are nearby. (Don't miss the St. Tropez bakery/cafe across the street for breakfast). Unlike most hotels whose windows only open a crack, all the rooms have sliding glass doors that open, which is great to get the fresh air. But overall its published rates are outrageously high for what you get.

  • Stayed: September 2009, traveled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank SFVguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (1,010)
Traveler rating
Traveler type
Time of year
Language
  • More languages

872 - 878 of 1,010 reviews

Reviewed August 29, 2009

The only thing that stops me giving this one 5* is that they only have valet parking (ie. no self park) and they charge $28 per day which I think is highway robbery.

Apart from that, this hotel is simply lovely. Beautifully maintained, excellent service, huge rooms, and fantastic location in the heart of San Diego, one block from the restaurant precinct, and right in front of the Westfield (which I think is a crappy mall, but apparently it's the best in SD).

I would definitely recommend this place.

  • Stayed: August 2009, traveled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Shaun_Of_Oz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 27, 2009

This hotel reminded me of the Waldorf. Very elegant and European feel. I personally would prefer a hip W type of hotel, but this hotel was still very nice. Nice comfy robes. Large bathroom and sink area. My AC was not working when I first checked in, and someone came to fix it within 30 minutes. Great location as well! Right in the middle of downtown SD and by shopping.

  • Stayed: August 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank mooney309
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 23, 2009

We stayed for two nights using Priceline ($72/night with help from Biddingfortravel site.). The parking fee is a little steep, but can't beat the convenience. Overall it's an old fashioned hotel, very refined and had nice features (you can you're in a hotel in Paris with the linen and upholstery). The rooms are a little odd sized, fitting the continental Europe model. There's a little too much empty space that is not used. Great views of the San Diego bay though and close proximity to all the major sights around Downtown, very convenient.
One negative is soundproofing is very poor. There was some type of Mexican night club or music down the street and the music was booming until 1 AM! Fortunately it was quiet after that, although you do hear all of the police sirens in the neighborhood (we stayed in the higher floors too).

  • Stayed: June 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Seneschal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 22, 2009

This is a lovely hotel, not far from the Convention Center (but still a bit of a trek). While over-priced, I had no fault with the staff or room. The staff was pleasant and helpful, and the manager wore the most beautiful saris every day. There is a work-out room.

One of my friends and I had the afternoon tea, which was delightful and surprisingly filling. A harpist played while we ate. It was very pleasant and relaxing.

  • Stayed: June 2008, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank grape53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 21, 2009

My husband and I stayed here for a weekend with our 5 year old son and my mother, sister and neice (8). We had two rooms which were on the same floor. We were worried about the service when we called to say we would be late checking in because we were lost. We were offered reassurance that all was being held for us but no offer was forthcomming to help us find our way there. Once we got there the hotel redemed itself with the swift assistance to our rooms. By the time check-in was complete we arrived at our rooms to find the bell man waiting with all of our luggage. He took our key opened both sets of doors and set our luggage into the closet. He pointed out the ammenities and left. Very efficent.
The room was wonderful. Very comfortable. We were starved when we arrived and it was almost 11pm but we ordered room service. We were supprised that it arrived in 20 minutes cooked to order. i did not catch the waiters name but he seated us like we were in a resturant. I almost forgot i was in a bathrobe! The food was quite good. The monte christo was tasty with 4 choices of jam and the burger was cooked perfectly. I enjoyed the Free starbucks coffee downstairs in the lounge in the morning. We chose not to have breakfast there but oppted for the Hob Nob Hill Cafe Ask for directions. Wonderful place!
the children loved spending time here and we had to drag them away to Sea World. The only thing that would have made it perfect is a pool.
We were able to get this amazing place for $85 a night on Priceline. It was an amazing steal. The gracious hospitality and the beautiful suroundings make it a place I would love to return to.

  • Stayed: August 2009, traveled on business
    • Cleanliness
    • Service
Thank juljayw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 20, 2009

My teenage daughter and I stayed at the Westgate for four nights in early August. We were in San Diego for a family wedding. Many activities were planned all over the San Diego area. The Westgate, located in downtown on the edge of the Gaslamp District, proved to be a very convenient starting point for all of them. I never had to drive more than 15 minutes to get anywhere.

Our room was just beautiful. It was large, really large. I loved the dressing room that was separate from the bath. The shower had a seat, which is always a nice touch. The 2 queen beds were comfortable, the turndown service included two bottles of water and a full ice bucket as well as the usual chocolates on the pillow, the furnishings were well upolstered and plush. We could open our sliders and step out onto a narrow balcony (big enough to stand on but not big enough to accomodate a chair or table) with a lovely view of downtown, with the harbour visible in the distance. I found everything to be very clean. Another poster commented on the interesting "suite-like" configuration wherein there is a main door from the hallway that opens onto a foyer for two rooms across from each other. It certainly helps keep things quiet. Also, there was free, high-speed wireless internet in the room, which is something upon which I am becoming increasingly dependent when I travel.

I had no problems with service. Check-in was smooth and we were directed immediately to our room in spite of having arrived several hours prior to the posted check-in time. Upon arrival in the room, I found that the airconditioning was not working. I called housekeeping and a repair person was in and out of the room within half an hour, and we had no further difficulties. I have never stayed anywhere with more efficient valet service. Even on weekend evenings when there are events at the hotel, I never waited more than a minute or two to take the car out. Rather than pulling up in front of the hotel, I always just drove the car down to the garage and left the key with the valet so there was never a wait at drop-off.

The Westgate's style is definitely on the old-fashioned side in terms of style and furnishings. It is not in any way faded or run-down, but there are crystal chandeliers and gilt and embroidered upolsteries...think French Provincial. If modern, streamlined, less-is-more surroundings are more to your taste, then you may not like this much. Other family members (male) who also stayed there found it, while comfortable, a bit "stuffy."

The hotel is not quite a luxury hotel if the Georges V is your standard. There is the little something extra that the very best hotels offer mising here, but at $179/night for three (Thurs., Fri. and Sat.) nights and $209.00 for one (Sun.) night, it felt pretty darn luxurious to me! I should mention that there is a $28/night fee for parking. But even with the parking it was cheaper than many less well appointed properties. In all honesty, it was a steal! If I had a tour of the accomodations in advance and was asked to guess the price per night, I would have guessed in the $350-$400 range.

I would most definitely consider staying at the Westgage on my next trip to San Diego.

  • Stayed: August 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank samsmom1127
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these San Diego hotels
Downtown
The Westin San Diego Gaslamp Quarter
Downtown
The US Grant
The US Grant
#47 of 279 in San Diego
2,501 reviews
Downtown
Courtyard by Marriott San Diego Downtown
Show Prices
Show Prices
Show Prices
Downtown
Kimpton Hotel Palomar San Diego
Downtown
Kimpton Solamar Hotel
Kimpton Solamar Hotel
#40 of 279 in San Diego
2,072 reviews
Downtown
Pendry San Diego
Pendry San Diego
#2 of 279 in San Diego
369 reviews
Show Prices
Show Prices
Show Prices

Been to The Westgate Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Westgate Hotel

Address: 1055 2nd Ave, San Diego, CA 92101-4811
Phone Number:
Location: United States > California > San Diego > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Spa Hotel in San Diego
#17 Luxury Hotel in San Diego
#28 Romantic Hotel in San Diego
#57 Business Hotel in San Diego
Price Range: $171 - $389 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westgate Hotel 4*
Number of rooms: 223
Official Description (provided by the hotel):
The Westgate offers the ease and pleasures of the world’s finest metropolitan hotels, and the best of Southern California! Minutes from the airport or the San Diego Convention Center, steps from the trolley/train station and readily accessible by freeway. Within walking distance is the Museum of Contemporary Art, the Opera and the Symphony, Horton Plaza shops and Gaslamp Quarter energy. Return to the quiet of your private room and relax in luxury, then consider a visit to Le Spa or the Fitness Center, a glass of wine in the intimate Plaza Bar, or an elegant dining experience graciously served in The Westgate Room. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travelocity, Expedia, Booking.com, Priceline, Hotwire, Orbitz, Cancelon, Cheap Tickets and getaroom.com so you can book your The Westgate Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Westgate San Diego
Westgate Hotel San Diego

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing