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“Luxury and elegance in San Diego”
Review of The Westgate Hotel

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The Westgate Hotel
Ranked #47 of 278 Hotels in San Diego
Certificate of Excellence
Reviewed July 14, 2013

Just stayed at the Westgate and was really impressed with the service and elegance of this European-inspired hotel. Every staff is professional and very service-oriented; they went out of their way to be helpful - maps, dinner recommendations and reservations and more. When they realized that the two of us were in separate rooms but relatives they went out of their way to put us on the same floor. The hotel is furnished in antiques collected on a long buying trip through Europe. The lobby is a recreation of a room in the Palace of Versailles in France (note the huge Baccarat crystal chandeliers and impressive oil paintings), and the enormous bedrooms are as comfortable as you could ask for. The bathroom had a separate vanity area, another room for the toilet, and a huge shower - fabulous. The bedroom was the most inviting hotel room ever - I didn't want to leave it. The owners also have several luxury resorts, but this is obviously their pride and joy. Heartily recommended. I can't wait to return.

  • Stayed: July 2013, traveled with family
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Thank Bennie1967
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheGrandAmerica, Director of Operations at The Westgate Hotel, responded to this reviewResponded July 24, 2013

Dear Guest,
Thank you for your very kind review. I am honored to share reviews like yours to our staff. We look forward to welcoming you again to The Westgate Hotel.

Kind regards,
Sarah Gunter

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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553 - 559 of 1,002 reviews

Reviewed July 12, 2013

We reserved for the queen beds and when we arrived they said that we have a king size bed bedroom and there is no other room available. After 20 minutes, they finally gave us a two double beds bedroom, but we reserved for two queens, so we asked to add another bed and they answered me we can only give you others pillows and sleep on the floor.

  • Stayed: July 2013
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2  Thank Jp021
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 11, 2013

Loved, loved loved this hotel. The staff are exemplary, the rooms elegant and comfortable. Pool area sublime. Doesn't disappoint in any way, the convenient location in the gaslamp quarter and close to a lovely open air mall. Lots of nice restaurants nearby. Don't hesitate to book.

  • Stayed: July 2013, traveled on business
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Thank SuzanneMcLaughlin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 10, 2013

When we booked our trip on Expedia, this hotel showed up as an option to book at the same time as the flight so we took a gamble knowing nothing about the hotel. It turned out to be a great choice. The hotel has an old world charm that new hotels just can't match. An ornate lobby, marble elevators and lovely rooms. The bathroom vanity area and separate room for the toilet and shower (loved the huge shower) were unique, practical and beautiful. Free wi-fi. The staff were very friendly and helpful and the location was perfect. Main bus and trolley routes were just steps away and it was a short walk to the Coaster train station. There are lots of restaurants close by and it was easy to get to the zoo. What more could you ask for?

Room Tip: We had a quiet room away from the trolleys.
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  • Stayed: July 2013, traveled as a couple
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Thank offthewalldesign
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 5, 2013 via mobile

This hotel is convenient to many things in downtown San Diego. Most good restaurants are within walking distance. The service at the front desk was courteous and helpful. Overnight hotel parking is $32 which is normal, come and go privileges as many times as you want. There is a $15 daily hotel fee for turndown sevice and wireless access. The wireless never worked in our room and after calling the front desk three separate occasions and being transfered to their tech support staff it was still never fixed. They did waive the $15 fee which is ok but we would have rather had wireless.
The bed was not too comfortable but other than that a nice hotel at a competitive price.

  • Stayed: July 2013
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Thank Thexprt7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 29, 2013 via mobile

My friend and I are on our way home to Oklahoma now after our four night stay at the Westgate Hotel. We had never been to San Diego before and from the minute we walked in, we felt at home, despite the very rich feel of this hotel. Shraddha Carlin, Chief Concierge and David, Front Desk, werw absolutely wonderful!! They went above and beyond for us and made us feel like we were their most favorite guests ever! If not for Shraddha, we would have been lost most of the time and would not have seen and done the things that we did in our short stay! Because of all the wonderful suggestions and information, we fell in love with your beautiful city and hope to return with our families next summer! David was just the sweetest and generous man! He even arranged our check out time be extended by an hour to accomodate our later flight home. I can honestly say that I would love to have these two people at my house so I could return the hospitality shown to us! I look forward to seeing San Diego again and will be sure to check in with my new best friends before we get there! !

1  Thank Kathy L
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed June 25, 2013

I checked in a little bit earlier than check in time and was greeted by this front desk agent, Rachel. She was amazing! So knowledgeable, understanding, and really displayed wonderful customer service. I recommend waiting in line for a few extra minutes to have her help you, well worth it!

The rooms were adorable, old fashioned but very nicely furnished. It reminded me of a "home away from home".
Great location to the conference areas too and the gaslamp!

  • Stayed: June 2013, traveled on business
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1  Thank Rebecca A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Westgate Hotel

Address: 1055 2nd Ave, San Diego, CA 92101-4811
Location: United States > California > San Diego > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Spa Hotel in San Diego
#18 Luxury Hotel in San Diego
#28 Romantic Hotel in San Diego
#57 Business Hotel in San Diego
Price Range: $190 - $380 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westgate Hotel 4*
Number of rooms: 223
Official Description (provided by the hotel):
The Westgate offers the ease and pleasures of the world’s finest metropolitan hotels, and the best of Southern California! Minutes from the airport or the San Diego Convention Center, steps from the trolley/train station and readily accessible by freeway. Within walking distance is the Museum of Contemporary Art, the Opera and the Symphony, Horton Plaza shops and Gaslamp Quarter energy. Return to the quiet of your private room and relax in luxury, then consider a visit to Le Spa or the Fitness Center, a glass of wine in the intimate Plaza Bar, or an elegant dining experience graciously served in The Westgate Room. ... more   less 
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Also Known As:
Westgate San Diego
Westgate Hotel San Diego

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