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“"Wouldn't stay again"”

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Holiday Inn Express San Diego Sea World - Beach Area
Ranked #145 of 279 Hotels in San Diego
GreenLeadersBronze level
Cleveland, Ohio
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“"Wouldn't stay again"”
Reviewed July 23, 2012

We would not stay at this location again and would not recommend it to friends. The rooms were over-priced for this dated hotel. The bathroom was so small I had to step beside the toilet to get the door open to get out of the bathroom. Very small outside pool. The parking lot is very small. I felt very uncomfortable having to park in such a crowded lot. It appeared they were trying to be creative and make extra spaces against a fence. I have a brand new vehicle and didn't like having to park under these conditions. We stayed here for two nights and paid a total of $382.60. The only positive was that the hotel was about 3 miles from Sea World.

Stayed July 2012, traveled with family
Helpful?
1 Thank ExploringMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, IHGCare at Holiday Inn Express San Diego Sea World - Beach Area, responded to this review, August 7, 2012
Dear ExploringMom,

Thank you for taking the time to write your feedback of our hotel. I want to assure you we work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn Express around. Please accept my sincerest apology for falling short of your expectations on this day.

We take all reviews positive and negative very seriously and your feedback will help us improve for our next guest or your next visit.

Sincerely,

Pam G.
Case Manager
IHGCare
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436 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Takoma Park, Maryland
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 21, 2012

The rooms are very clean and comfortable. Breakfast was excellent and the front desk was very friendly and helpful. We heartily recommend this hotel.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CalMD_girl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JasonSD12, General Manager at Holiday Inn Express San Diego Sea World - Beach Area, responded to this review, October 12, 2012
Dear Valued Guest,
Thank you for taking the time in reviewing the Holiday Inn Express San Diego SeaWorld-Beach Area. We are so happy to hear that you had “wonderful service” during your stay. We also are glad to hear that our rooms are very clean and comfortable. As you mentioned, we do offer a daily hot breakfast and are glad that you took advantage of that. Thank you again for reviewing the Holiday Inn Express San Diego SeaWorld-Beach Area and for “heartily” recommending our hotel to other travelers. We can’t wait to see you during your next visit to San Diego. Thank you!
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 11, 2012

Good customer service, Clean place, I don't know from where to star this comment. As soon as we get in smells nice, rooms clean and modern style of decoration, maintenance fast and good I didn't know how to turn on the refrigerator lol and they went to the room fast, good breakfast, close to everywhere, nice personal the housekeeping very helpfull and nice, we'll be back  again.

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ydnis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JasonSD12, General Manager at Holiday Inn Express San Diego Sea World - Beach Area, responded to this review, October 9, 2012
Dear Valued Guest,
Thank you for taking the time in reviewing the Holiday Inn Express San Diego SeaWorld-Beach Area. We are so delighted to hear that this is the “best” hotel you have stayed at. We are so happy that our rooms were clean and that the décor was modern as well. As you mentioned, we do offer a hot continental breakfast and are glad that you took advantage of that. We strive to work hard in providing well maintained rooms in addition to having exceptional quality service and are happy that you took notice. Thank you again for reviewing the Holiday Inn Express SeaWorld-Beach Area. We can’t wait to see you during your next visit to San Diego. Thank you!
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San Diego, California
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 4, 2012

nice spot for vacation, stores, beach, and seaworld close. was on a motorcycle so could have used a shuttle to get to seaworld and maybe downtown area. Mr. Jason was the mgr. and answered all our questions and told us the good and the cheaper places to eat. He really knows his job. A very nice time . rooms were clean and comfortable.

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank shotokan33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JasonSD12, General Manager at Holiday Inn Express San Diego Sea World - Beach Area, responded to this review, October 9, 2012
Dear Valued Guest,
Thank you for taking the time in reviewing the Holiday Inn Express San Diego SeaWorld-Beach Area. As you mentioned, we are located just minutes away from our famous beaches, SeaWorld, and many other attractions and are glad that you took advantage of our distance. We are so happy to hear that our rooms were “clean and comfortable” and are glad that you took notice. We strive to work hard in providing exceptional quality service and are glad that Jason was no exception. Thank you again for reviewing the Holiday Inn Express San Diego SeaWorld-Beach Area and letting other travelers know about your stay. We hope to see you during your next visit to San Diego. Thank you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Carlsbad, California
1 review
Reviewed July 2, 2012

I had a lovely time staying at this hotel. It was in a great location and offered us a great rate. I'm looking forward to staying here again next time I am staying down in the San Diego area. The hotel manager, Jason Templer, was amazing and the staff followed his lead. I had a really good time and met some really good people. :)

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Christina Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JasonSD12, General Manager at Holiday Inn Express San Diego Sea World - Beach Area, responded to this review, September 4, 2012
Dear Valued Guest,
Thank you for taking the time in reviewing the Holiday Inn Express San Diego SeaWorld-Area. We are very delighted to hear that we are in a “great location” and that you were offered a great rate. We are fortunate to be surrounded by the beautiful beaches in San Diego as well some of our famous attractions and are glad that you took notice. We strive to work hard in providing exceptional quality service and we are glad to hear that Jason, and the rest of the staff was no exception. Thank you again for reviewing the Holiday Inn Express San Diego SeaWorld-Area. We look forward to seeing you during your next visit to San Diego. Thank you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Carlsbad, California
1 review
Reviewed July 2, 2012

This one one of the most pleasant experiences I have had staying in the San Diego area... Centrally located and easy access to and from the freeways and it's only 5-10 minutes to the beach... Management and staff were very friendly and accommodating as well. I will definitely stay here again and recommend this property to my friends and family when they travel to the San Diego area.

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dallon C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JasonSD12, General Manager at Holiday Inn Express San Diego Sea World - Beach Area, responded to this review, September 4, 2012
Dear Valued Guest,
Thank you for taking the time in reviewing the Holiday Inn Express San Diego-SeaWorld-Beach Area. We are so glad to hear that this was “one of the most pleasant experiences” you’ve had staying in the San Diego area. As you mentioned, we are centrally located with easy access to our major freeways and attractions. We work hard in providing exceptional quality service and we are glad to hear that management and staff were no exception. Thank you again for reviewing the Holiday Inn Express San Diego SeaWorld-Beach Area as well as recommending our hotel to your friends and family. We look forward to seeing you during your next visit. Thank you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
131 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed June 29, 2012 via mobile

We stayed 3 nights in late June. The location of the hotel is very nice, as it is very close to the major freeways and restaurants. Also, the hotel is newly renovated and is very nice. However, the rooms are very small. We were very disappointed in the breakfast too. Usually, they offer cinnamon rolls and pancakes, but while we were there, there were no sight of those. Also, there were no forks for 2 of the mornings. The breakfast items were lacking. Overall, the hotel was nice, and we were just pretty disappointed in the breakfast and some of the other aspects of the rooms. For the price we paid for the hotel, I would probably not stay there again.

Stayed June 2012, traveled with family
Helpful?
1 Thank Alex R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JasonSD12, General Manager at Holiday Inn Express San Diego Sea World - Beach Area, responded to this review, September 19, 2012
Dear Valued Guest,
Thank you for taking the time in reviewing the Holiday Inn Express San Diego SeaWorld-Beach Area. We are so happy to hear that you thought our hotel was in a “good location.” Fortunately we are at a close proximity to San Diego’s famous attractions such as our beaches, as well as SeaWorld and are glad that you took notice. We are also delighted that you noticed our new renovation. We deeply apologize about the breakfast problems t that you ran into during your stay. Guests like you only make our jobs easier that way we can address the matter immediately. We appreciate the review for the Holiday Inn Express San SeaWorld-Beach Area and we hope you reconsider staying with us in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express San Diego Sea World - Beach Area

Property: Holiday Inn Express San Diego Sea World - Beach Area
Address: 4540 Mission Bay Dr, San Diego, CA 92109-4919 (Formerly Comfort Inn)
Phone Number:
Location: United States > California > San Diego
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
#43 Green Hotel in San Diego
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express San Diego Sea World - Beach Area 2.5*
Number of rooms: 116
Reservation Options:
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Also Known As:
Holiday Inn Express San Diego Sea World - Beach Area Hotel San Diego
Comfort Inn San Diego
San Diego Comfort Inn
San Diego Days Inn
Days Inn Mission Bay
Days Inn San Diego
San Diego Day Inn Mission Bay

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