The major offense of the hotel is that they have people working on repairing the roof starting at 6:30AM. Only poor management with no regards for customer's comfort would allow such noisy repair at such unreasonable hour. I called to complaint but only received lip service with no action taken. The person at the front desk was unsympathetic and showed lack of interest. All these combined showed their lack of interest and awareness for customer's comfort.
The air conditioning in the room worked well but was unbearably loud. It was like have a lawn mower in the room! The air conditioning units are those commonly found in cheap motel. Don't count on having a good night sleep.
The dirty dishes from previous customers were out by the door during my entire stay. No one picked them up!
Being a platinum member of Starwood, I have stayed at many sheratons and four points. This is by far the worst Starwood property that I have stayed. It is a cheap motel that should not have starwood name nor price.
- Official Description (provided by the hotel):
- Welcome to the Four Points by Sheraton San Diego. We're here to make your stay fun, friendly, and comfy. Located near many corporate offices & major attractions. ... more less
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- Also Known As:
- 4 Points By Sheraton San Diego
- Four Points By Sheraton San Diego Hotel San Diego
- San Diego Sheraton
- San Diego Four Points
- Four Points San Diego
- Sheraton San Diego