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“Get What You Pay For”

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Four Points by Sheraton San Diego
Ranked #197 of 279 Hotels in San Diego
New Jersey
Level Contributor
145 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 170 helpful votes
“Get What You Pay For”
Reviewed October 10, 2013

Sheraton Four Points was an older hotel, characterized by low ceilings and a expected 70s style layout. We were told the SPG rooms were updated... They were, however with low quality pergo floors, low quality bath fixtures and a box-type air conditioner unit that sounded like a turbo-prop.

No special SPG benefits.

Would not stay again.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MPCLDC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nikki_Por, Starwood Hotels at Four Points by Sheraton San Diego, responded to this review, October 18, 2013
We sincerely apologize that your SPG status was not recognized during your stay. Thank you for your loyalty to Starwood. Your review will be shared in our team meeting to ensure we are recognizing our most loyal guests. We are working on updating the hotel. We hope you choose to give us another opportunity in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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558 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Dallas, Texas
Level Contributor
77 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed October 10, 2013 via mobile

This review has nothing to do with the staff, I was wowed by everyone I spoke with. The service was great! This building is just simply awful.

My first room had paper thin walls and I could hear people on both sides of me over the buzz of the ancient cheap ac wall unit. I switched rooms. The next room had no neighbors but instead an even older ac unit that shook the whole room.

The rooms had decent furnishings and a stylish bathroom vanity, but that's about it. Oh, and this place had wall mounted shampoo and soap dispensers. Gross. Way to make me feel like I'm in a gross dorm.

This was a work trip at last minute and the only place with a decent price. Not sure I will touch a Four Points again...

Stayed September 2013, traveled on business
Helpful?
Thank ittessot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nikki_Por, Starwood Hotels at Four Points by Sheraton San Diego, responded to this review, October 18, 2013
Thank you for your feedback. We are happy to hear you were wowed by our team and quality of service! We are working on updating the hotel. We hope you give Four Points another opportunity in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johnston, Iowa
1 review
Reviewed October 9, 2013

Stayed four days with family at this hotel. It's a big hotel with great room service. Slightly far from the downtown, but close to highway and you can reach to almost any sightseeing within 20min driving. Had great time in San Diego and Four Points.

Stayed October 2013, traveled with family
Helpful?
Thank jerry C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lakewood, New Jersey
1 review
Reviewed October 8, 2013

We recently stayed in at this Four Points and were pretty impressed. We were coming from a gorgeous Westin, and although this is not like a Westin, it was very clean and comfortable. The room was a nice size, the beds were very comfortable, and best of all the parking was free! I stayed here mainly for the price, and I would recommend this hotel for those who don't want to pay so much, but want a nice clean room.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank YYK1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nikki_Por, Starwood Hotels at Four Points by Sheraton San Diego, responded to this review, October 18, 2013
We're happy to hear our hotel met your expectations and that you enjoyed your stay. We appreciate your recommendation! Hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grants Pass, Oregon
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 30, 2013

We found the Four Points to be clean and comfortable. They had many events happening at this location at the same time, so it was challenging to get the attention of someone at the front desk for info about the area or even the hotel. Everyone seemed to be trying very hard - there was just a lot going on. We were in town for a memorial service, not one of their events. The service energy seemed to be extended toward the events. The event parking definetly made guest parking less than pleasant. If we came back to SD I'd try somewhere else.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jeanette6505
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whistler, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 27, 2013

We had an enjoyable vacation at this hotel, the staff are friendly and the hotel is very clean, spacious and up to date (not luxurious).

Only a few small recommendations, if you do not have your own vehicle then be prepared to pay out for public/private transport daily as hotels location is quite remote from the main attractions of San Diego. The hotels shuttle driver was always available and helpful, I think his name was Luis.
Did not appear to be a concierge desk so felt a little un informed upon arrival as we received our advice mainly from Luis.

Great for a business trip. Small but clean pool and health club. Would stay again if I had a car.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank katie p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
242 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed September 22, 2013 via mobile

This Four Point is a good example of the brand done well. The rooms are clean, large, and very comfortable, with big flat screen TVs, and in my room, a refrigerator, coffee maker and a five star touch -- a bathrobe AND SLIPPERS! Very nice. The staff was pleasant and the location is centrally located to a lot of different parts of the San Diego metro area. One needs a car, but parking is complimentary as is Wi-Fi. I'd definitely stay here again. My price was $129 a night plus taxes. Good for the area and the nice amenities.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dougananda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nikki_Por, Starwood Hotels at Four Points by Sheraton San Diego, responded to this review, October 2, 2013
We appreciate your feedback. Thank you for taking the time to write a review. We're glad you enjoyed your room! Hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Points by Sheraton San Diego

Property: Four Points by Sheraton San Diego
Address: 8110 Aero Dr, San Diego, CA 92123-1715
Phone Number:
Location: United States > California > San Diego
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #197 of 279 Hotels in San Diego
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points by Sheraton San Diego 3*
Number of rooms: 225
Official Description (provided by the hotel):
Welcome to the Four Points by Sheraton San Diego. We're here to make your stay fun, friendly, and comfy. Located near many corporate offices & major attractions. ... more   less 
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Also Known As:
Four Points By Sheraton San Diego Hotel San Diego
4 Points By Sheraton San Diego
San Diego Sheraton
San Diego Four Points
Four Points San Diego
Sheraton San Diego

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