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“Not sure what to say”

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Four Points by Sheraton San Diego
Ranked #204 of 279 Hotels in San Diego
North Hills
Level Contributor
626 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 314 helpful votes
“Not sure what to say”
Reviewed April 24, 2013

The first thing I noticed was the extremely wide hallway. Perhaps this building was something other than a hotel in the past? The staff was very nice, the room was clean and modern. The bedding was crisp and soft but the mattress...... it was very uncomfortable as far as I'm concerned. On top of that, the person staying in the room above mine had the TV on all night, no exaggeration! He/she also was banging around so much that I thought an elephant was up there. Now I realize it was not the hotel's fault, but I didn't get much sleep. So what can I say? I think I'd would say my stay at this hotel tuned out to be average due to "unfortunate" circumstances.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robert L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nikki_Por, Starwood Hotels at Four Points by Sheraton San Diego, responded to this review, April 29, 2013
We regret to hear you did not get a good night's sleep during your stay with us. Thank you for sharing your comments. We do our best to resolve noise issues when asked. If you choose to stay with us again, please don't hesitate to give us a call at the front desk if needed.
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570 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (100)
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Minnesota
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed April 22, 2013

Decent hotel...kind of weird design, must have been something else before, but nice rooms and very clean. Friendly staff and convenient location for northern SD aerospace companies. Good value. Hotel kinda dated but nice

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RedShark_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nikki_Por, Starwood Hotels at Four Points by Sheraton San Diego, responded to this review, April 30, 2013
Thank you for sharing your review of your recent stay at Four Points. We're happy to hear our hotel was convenient for your business trip. We're updating some of the soft goods in our guest rooms to refresh the look. We hope you choose Four Points again for your next business trip or leisure getaway.
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Wethersfield, Connecticut
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed April 15, 2013

This hotel was wonderful! We stayed for 4 days/3 nights! The staff were friendly and efficient. Most importantly this hotel offers a shuttle for free to a few attractions (SeaWorld, Balboa Park/San Diego Zoo, Old Town and a few others)!! This was a huge bonus as it saved us from paying for parking at SeaWorld. Make a reservation for shuttle as early as you can. the spots fill up quickly and tips are appreciated but not required by drivers! Beds were super comfortable, clean and fresh bedding everyday. Only downside, carpets were not clean (most hotels do not shampoo carpets often). There is a pool and workout center at the hotel as well. No breakfast included in the price but there are a ton of eating spots within a mile or two for a few dollars! Will definitely stay again.

Room Tip: We chose the second floor, hotel was pretty quiet despite the large number of families with little c...
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  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jamain6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas, Nevada
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed April 8, 2013

My wife and I stayed here in March 2013 in a handicap accessible room. The location of the room was on the first floor facing the entryway near the front door and was very noisy until very late at night on the weekend from people using the banquet facilities. The front desk staff was very helpful in moving to a quiet room on the second floor facing the back of the property. The newly renovated room we moved to was also much nicer than the older room on the first floor. The location of the hotel is good since it is very close to major freeways and all the good Asian restaurants.

  • Stayed March 2013, traveled with family
    • Service
Helpful?
Thank Joel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nikki_Por, Starwood Hotels at Four Points by Sheraton San Diego, responded to this review, April 11, 2013
Thank you for sharing your feedback about your stay in March. We apologize for the noise from the group using the banquet facilities. We're glad we could accommodate you in a quieter room. Please let us know if you are returning again and we will do our best to get you on the same side of the hotel from the start.
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Joshua Tree, California
Level Contributor
547 reviews
122 hotel reviews
common_n_hotel_reviews_1bd8 193 helpful votes
Reviewed April 4, 2013

This was my second time staying at this hotel. the check in staff was excellent and made sure I got the room I wanted. The breakfast was decent, service was very good. rooms were big, bed was comfy. this hotel comes with free wi-fi and free parking- most other big name hotels in san diego is usually $20-30 per nite, so this hotel is providing a very good value. and it has a 9 hole golf course, and we managed to play in the afternoon. nobody on the course and it was alot of fun. plenty of restaurants in the area- will stay here again when visiting area.

Room Tip: ask for room away from the niteclub
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank srimanone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenixville, Pennsylvania
Level Contributor
50 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed April 2, 2013

I stayed here for a day during my stay in March 2013. The staff here is extremely courteous. The hotel building is a little old, but the improvements are impressive. The rooms are very clean and modern. The hallways are wide and really spacious. The breakfast was a surprise as it was better than most other buffet breakfast options. There are some good restaurants within a 3-4 mile radius. Also the hotel offers free parking and Wifi.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vinod R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cave Creek, Arizona
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 31, 2013

I was pleasantly surprised by the San Diego Four Points. The rooms were nicely appointed and appeared to have been recently refurbished.
While not a great San Diego location since it is several miles from the ocean it has excellent access to two freeways that will take you downtown quickly.
Our room was on the SPG floor but otherwise seemed the same as other rooms with a queen size bed, large desk, comfortable chair and large LCD TV. Others have commented on the odd vanity but I found it fit nicely in the décor of the room which has natural wood in the cabinets, entryway and dresser.
The only suggestion I would have is there was no non-slip on the bathtub which had a tendency to make it slippery if you were not paying attention.
We did not eat at the hotel so we cannot comment on the restaurants.
I would recommend this hotel if you are in San Diego, do not need something near the ocean and want a good value.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank scottinaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Four Points by Sheraton San Diego

Property: Four Points by Sheraton San Diego
Address: 8110 Aero Dr, San Diego, CA 92123-1715
Phone Number:
Location: United States > California > San Diego
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #204 of 279 Hotels in San Diego
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points by Sheraton San Diego 3*
Number of rooms: 225
Official Description (provided by the hotel):
Welcome to the Four Points by Sheraton San Diego. We're here to make your stay fun, friendly, and comfy. Located near many corporate offices & major attractions. ... more   less 
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Also Known As:
Four Points By Sheraton San Diego Hotel San Diego
4 Points By Sheraton San Diego
San Diego Sheraton
San Diego Four Points
Four Points San Diego
Sheraton San Diego

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