We were attracted to the location of this hotel, just on the outskirts of the Gaslamp neighborhood in San Diego. There was easy access to many of the awesome things to do in one of our favorite cities. Coronado was a 10 minute drive, Balboa Park was within a mile. We weren't let down by any of this.
As a family of five, the two double beds and one couch bed seemed like they were perfect for all of us to sleep comfortably. The price was not ridiculous and we assumed this was a great value.
We were unimpressed with what we found upon our arrival. Stained carpets in the hall way. A broken toilet paper roll holder in the bathroom. Stains on the furniture within our room. Nothing that made the experience horrible, but definitely not what we had come to expect in a Sheraton, especially not on the Starwood Preferred Level.
After two days of mediocre service (housekeeping forgot to leave us coffee the first night, we had to ask for extra towels each of the first two days because apparently two towels is enough for a room that sleeps five people, etc) we had to call the front desk twice in the middle of the night on New Years Eve (3:00 AM and 3:30 AM) as a load of Neanderthals hooted and hollered and made noises one would expect to hear at a football game.
The front desk staff was courteous. The valets were great... But we are never staying here again.
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- Also Known As:
- Sheraton Suites San Diego Hotel San Diego
- Sheraton Hotel San Diego
- Sheraton San Diego
- San Diego Sheraton