I have never given a hotel a bad review before but, future guests need to know what they are getting into before they book this hotel. I travel 2-3 times a month for business and pleasure. We have multiple rewards programs that we participate in. We started with driving around the building twice because there was no clear signs for the lobby, check-in or entrance to the garage for parking. There was never any hotel personal at the garage check-in/entrance for assistance even though was a station, until the 4th day we were there. The beds are the worst we have ever encountered. Both beds in the room had no support. When you lay down you roll to the center of the bed because of the bowing in the mattress. The ac/heater made a extremely loud clunking noise when it cut off every hour and half. Enough to wake us up. We asked to move to another room the next day. We experienced the exact same problems in the other room too. We had to wait hours for clean towels 2 days in a row because they did not have available/clean.We tried to move to another hotel but was unable to find any availability because it was Valentine /Presidents weekend. I would not recommend this hotel to anyone.
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- Also Known As:
- Doubletree San Diego
- San Diego Doubletree