We stayed at the Inn for three nights after having stayed at the Candy Cane Inn( which we loved) in Anaheim for 7 nights. The rooms were pleasant however they were lacking many items. There was no fridge, safe and the rollaway bed they brought us was probably thirty years old.
The staff was pleasant when we booked in, gave us great maps for getting around and arranged for us to have extra pillows and blankets. Our room was near the road and we heard everything. Unless we had the air conditioning on high we had a hard time sleeping. I slept well in Anaheim but after the second night at the Old Town Inn both my husband and I had sore backs. I was tired after sleeping at the Inn. The rooms were clean and nicely appointed, however our rollaway bed was never made the three nights we spent there.
The breakfast was just okay, the first morning we had to go find staff to restock as there was nothing left and it was still quite early with a lot of people standing around waiting for food. The breakfast room is small and they ask you not to eat outside of the breakfast room. I'm not sure where you should eat if you can't get a table. ( standing up, I guess). The pool is fine and clean. There is no hot tub. Parking became difficult if you were one of the last in the parking lot. It is small and difficult to manage.
We would have rated our stay okay until we went to check out. We had checked in using our CAA Visa Travellers Cheque Card. They accepted this and yet when we went to check out they told us they could not accept this ( even though we had no problems with our other hotel, restaurants and shops for the last 10 days). We had to go and get cash from the bank. When we returned home, we notice on the statement, they had put the money through on our Visa when we checked in and then taken our cash at check out. This has been resolved but only after calling them . Apparently the girl who checked us in should not have accepted our card. We spoke with our CAA and Visa and they said they have never had anyone reject this card. It is the same as a travellers cheque but in the form of a card which makes it much easier to use. Old Town Inn is the only hotel which we know of that does not accept it. I think perhaps the Inn should get up to date on new payment methods.
Would I return? No. And obviously I would not recommend this to anyone else. The inn was okay but the check out definetly turned me off. I'm sure there are other hotels in San Diego where you can get a better nights sleep and more up to date staff and management.
- Official Description (provided by the hotel):
- Our rates reflect what we are, a modest AAA 2 Diamond property, family owned with a priority on customer service. Great central location, commercial pocket – we joke that we are nowhere but right next door to everywhere. Amenities include a complimentary expanded continental breakfast, free wireless internet and parking, and heated outdoor pool. Children 12 and under stay free. Pet friendly. We have a wide selection of room types, including large apartments with kitchens. ... more less
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- Also Known As:
- Old Town Hotel San Diego
- Old Town Inn San Diego
- Old Town San Diego