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Reviewed December 3, 2017 via mobile

If your looking for a place to stay in San Diego, you absolutely must check out the Old Town Inn. This is a wonderfully located, very comfortable environment filled with the nicest staff and best amenities. Score: 100/100

Stayed: December 2017, traveled solo
Thank Valen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OTICustomerCare, Front Desk Agent at Old Town Inn, responded to this reviewResponded December 6, 2017

Dear Valen W, Thank you for your comments on TripAdvisor and for the five star review. We certainly appreciate the time taken to write and to let us know how you found our accommodations and the surrounding area. We are delighted to know you found our property clean, location, breakfast, great services all met your needs along with our staff.

We are a small hotel with a single-minded dedication to consistent service, quality, and value. We believe our AAA 2-diamond hotel is well located, friendly and very clean and on your next visit, book directly with us by going to our website or by calling the front desk, we have many room types that are not always available on our booking partner’s website.

* Book Direct with Us - For the Best Service, Selection, and Value! *

Yours in Hospitality,

Cesar | Front Desk Agent
Old Town Inn
Visit our Hotel Website or Call Us at (800) 643-3025

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 3, 2017 via mobile

We have stayed in this hotel several times,
It’s very clean , friendly , and reasonably priced .
They serve a Continental breakfast that is very good .. the staff was extremely friendly!
We where even late for breakfast and they still fed us.. love this place !

Stayed: December 2017, traveled with friends
Thank Shellee B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OTICustomerCare, Front Desk Agent at Old Town Inn, responded to this reviewResponded December 6, 2017

Dear Shellee B, Thank you for the awesome five star review, and for your loyalty to the Old Town Inn San Diego, very much appreciated.

Always encouraging to read that our property, location and team, were able to deliver once again; your gesture to stay with us every time you visit San Diego is one of the highest compliments that we hope to receive.

It is our goal to provide guests with a favorable experience and we are happy that we could comfortably accommodate you every time you visit San Diego. Our company culture is all about genuine hospitality, cleanliness, quality accommodations, and affordability. We are happy to know that we were able to exceed your expectations and provide you with all of these qualities every time you stay at the Old Town Inn San Diego.

Thank you again for your review. It was a pleasure to have you back as our guest every time you are in San Diego, we hope to see you again on your next travel to San Diego.

* Book Direct with Us - For the Best Service, Selection, and Value! *

Yours in Hospitality,

Laura | Customer Service Agent
Old Town Inn
Visit our Hotel Website or Call Us at (800) 643-3025

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Reviewed December 2, 2017 via mobile

Good customer service;room very clean every day;conformable beds and pillows;nice kitchen; affordable price;and near to most of the tourist places;I can recommend this please to family and friends;I enjoy staying there

Stayed: December 2017, traveled with family
Thank Brenda R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OTICustomerCare, Front Desk Agent at Old Town Inn, responded to this reviewResponded December 3, 2017

Dear Brenda R, Thank you very much for the wonderful five star review on TripAdvisor. We truly appreciate your compliments! We are proud to know that your stay at the Old Town Inn met all of your expectations.

We are so glad to read you enjoyed our location, clean comfortable room and breakfast. Our location really make up our great friendly small family owned hotel, easy access to all around either walking, driving or by public transportation. It is always a pleasure to read when a guest has used and benefited from the amenities we provide.

We are truly honored that you would like to stay at the Old Town Inn and recommend us to family and friends. It was a great pleasure to have had you as our guest. The Old Town Inn is a small hotel with a single-minded dedication to consistent service, quality, and value. Thank you for choosing to stay at the Old Town Inn and for becoming a valued customer. On your next visit, book directly with us by going to our website or by calling the front desk, we have many room types that are not always available on our booking partner’s website.

* Book Direct with Us - For the Best Service, Selection, and Value! *

Yours in Hospitality,

Mike | Front Desk Agent
Old Town Inn
Visit our Hotel Website or Call Us at (800) 643-3025

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Reviewed November 27, 2017

We choose Old Town Inn because of the proximity to all the places we wanted to go during our 4 night stay (with 3 rooms) and the review were great. We were NOT disappointed in anything at this hotel. The rooms were very nice, the service was accommodating, helpful and wonderful and the breakfast was one of the best deluxe breakfasts we have ever had along with a spacious eating area. We will definitely stay at this location the next time we are visiting San Diego.

Room Tip: We asked for 3 ground floor rooms, next to each other and that was no problem. They were very accommodating.
  • Stayed: November 2017, traveled with family
    • Value
    • Rooms
    • Service
1  Thank jrp969906
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OTICustomerCare, Front Desk Agent at Old Town Inn, responded to this reviewResponded November 29, 2017

Dear Jrp969906 , We certainly appreciate you sharing with us you and your family recent experience at the Old Town Inn San Diego on TripAdvisor and for the five star review. we greatly appreciate guests like ‘YOU’ taking a few moments of time to write a tripadvisor review and for choosing the Old Town Inn based on all the positive reviews you read.

We are a 2 star rated hotel with a staff that strives to accommodate our guests in every way possible, from quality and affordability to amazing customer service. As a small family hotel in the Old Town area, I agree! Great Location, the great benefit of our location is that you can easily and quickly get to many famous San Diego attractions, we’re less than 3 miles to Sea World, about 3 miles to the airport and less than 10 minutes driving time to Balboa Park, Zoo and downtown San Diego. Also you can walk to the San Diego bus and trolley station, making it easy to get around town if you don’t have a car. A lot of our Marine families have chosen the Old Town Inn due to the proximity to the MCRD, a five minutes car ride.

Thank you again for your review and we are glad we could provide you with everything you and the family needed during your stay at the Old Town Inn. On your next visit you can book directly with us by going to our website or by calling the front desk, we have many room types that are not always available on our booking partner’s website.

* Book Direct with Us - For the Best Service, Selection, and Value! *

Yours in Hospitality,

Krestopher | Front Desk Agent
Old Town Inn
Visit our Hotel Website or Call Us at (800) 643-3025

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Reviewed November 26, 2017 via mobile

We usually visit San Diego for a weekend getaway a few times a year and have been able to experience a variety of properties from higher end to more budget oriented 3 star, but we had never considered 2 star or stayed at the Old Town Inn. When booking last minute for the Thanksgiving weekend, our usual options were either unavailable or much more expensive. I came across this little 2 star gem with great reviews and very reasonable prices, plus free parking and breakfast, and decided to give it a try. Am I ever glad I did! I wish I had found it years ago! It definitely exceeded our expectations. We were traveling with our daughter, her husband and their two little ones. After booking, I called to make arrangements for a crib and rooms together, if possible. Anna was gracious, friendly and helpful. Upon arrival, Kristopher welcomed us warmly and was super helpful and delightful throughout our two-night stay, offering great tips for enjoying the area and setting us up with fresh coffee and free movies from their library to view in our room. He’s a true asset to the establishment and we found all staff to be helpful and pleasant. Our rooms were nicer than expected, with large granite counters, two vanities, a good shower, microwave and fridge and nice soft towels and linens. Bed and pillows were very comfortable. The rooms were pristine clean and everything in good condition. We were left with the impression that the staff took pride in this property. Grounds were clean and nicely landscaped with a lovely pool. Breakfast was busy but the staff were great. They kindly helped us to take things outside to eat by the pool when tables inside were busy. Breakfast selections were respectable and probably pretty on par with a pricier Holiday Inn Express. Waffle makers, fresh bagels and pastries, fresh fruit, steel cut oatmeal and cold cereals, boiled eggs, crustless quiche, juice, coffee, etc. The location was handy for a visit to SeaWorld and an easy walk to Old Town. Very good access to local transit and convenient to get to other attractions quickly. Despite its location on Pacific Coast Highway in a light industrial area, we found it to be quiet and relaxing. We will definitely plan on returning as we had no complaints and a very positive experience.

Stayed: November 2017, traveled with family
1  Thank JDHilman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OTICustomerCare, Front Desk Agent at Old Town Inn, responded to this reviewResponded November 29, 2017

Dear JDHilman, Thank you for the five star review and the time taken to recognize our friendly staff, especially Anna and Kristoper-- they both make a difference. The Old Town Inn is all about providing the budget smart traveler with an affordable and memorable stay, and we appreciate your feedback. Our company culture is to provide quality, affordability and great customer service to our guests. We do take great pride in making our guests’ stay an enjoyable experience.

Delighted to read that you and your family enjoyed our property . It appears that you were able to sample a lot of what makes San Diego so attractive. We do our very best everyday working with guests like yourself to better their experience when visiting our beautiful hotel at the Old Town area. Sharing your experiences with others offers them the opportunity to review and better understand what they can hope for and expect from a hotel and its staff.

Thank you for choosing to stay at the Old Town Inn and for becoming a valued customer. We do appreciate on your next visit, booking directly with us on our website for a better price, we have many room types that are not always available on our booking partner’s website.

* Book Direct with Us - For the Best Service, Selection, and Value! *

Yours in Hospitality,

Laura | Front Desk Agent
Old Town Inn
Visit our Hotel Website or Call Us at (800) 643-3025



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