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“Great place to stay on a budget”
Review of Old Town Inn

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Old Town Inn
Ranked #9 of 286 Hotels in San Diego
Certificate of Excellence
Reviewed June 24, 2014

We came down on Amtrak from Ventura county, arrived at around 1 pm, and our rooms were ready. Staff were courteous and helpful. The Inn is very close (5 min walk) to the transit center where you can go everywhere by trolley or bus. San Diego has an amazing transportation system.

A previous reviewer mentioned a liquor store -- We never noticed one -- maybe we missed it or maybe they had a car. We didn't have a car, having arrived by Amtrak. We saw no place nearby to buy anything unless you are prepared to walk perhaps 1/2 a mile or more. We were a group of 7, and we brought along some snacks. But there are plenty of restaurants and bars in nearby Old Town or you can take a trolley to a market if you don't have a car.

The rooms were small and clean with microwave and fridge. We were on the bottom floor and the floorboards creaked loudly -- just an FYI to the management who might want to repair them. There is no Jacuzzi, but the pool was warm and refreshing. There's a nice breakfast room with the usual offerings.

Bottom line: we would stay here again.

  • Stayed: June 2014, traveled with friends
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1  Thank camamare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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734 - 740 of 1,961 reviews

Reviewed June 19, 2014

We were there for Marine Boot Camp graduation. It was probably 7min at the most from the gate. Old Town was also within walking distance but we chose to drive there since we hung out late. Around the corner is a liquor store which is basically what we call here in Texas a convenience store. Since the room has a refrigerator (and microwave) I wanted to buy some beer and soft drinks. I went to the Chevron around the corner and they did not sell beer, I went to Walgreens across the street from the Chevron and they don't sell beer, so I ended up at the liquor store that was just like a 7-11. There is also a Target on that same street if you need a store like that too. The room was very clean. I never heard any highway traffic which is really more like a 6 lane city street. The road was never busy. When we arrived about 2:30pm our room was ready. Clean and spacious. We had the 1 king bed. Nice TV and AC worked great. The one thing I must mention, not a deal breaker for me, is the shower head only came to my shoulders. I am 5'10 so I had to duck to shampoo my hair. Just thought I would mention it. The grounds and area was very well kept. The breakfast was ok. I would have preferred scrambled eggs and bacon. They had hard boiled eggs, fresh fruit, pastries, cereal and oatmeal. You can make your own waffles. The staff was extremely friendly. We could not go in the lobby without being greeted by the friendly staff. I would have no problems coming back to this hotel.

  • Stayed: May 2014, traveled with friends
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1  Thank 1Longhorns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OTICustomerCare, Front Desk Agent at Old Town Inn, responded to this reviewResponded June 28, 2014

Dear valued guest, we greatly appreciate your feedback. We are all about guest satisfaction and we tend to rate highly with guest who wants to get the most of their dollar, value cleanliness and appreciate genuine hospitality. Our hotel is very well located in a friendly and clean environment. We are 2 mils from MCRD and we do provide MCRD information at the front desk if needed like directions how to get there and help the family to schedule their parking and shuttle services. We are proud to have the Marines family stay with us. We are less than a 5 min walk from a convenience store called “fuller liquor store” located on the left hand side of the hotel. This liquor store provided the essentials of a liquor store alcoholic and non-alcoholic beverages, chips, candy, lotto tickets and more. We are also less than 10 min driving distance from local services. We do provide walking and driving directions to the locations from our hotel.

Our hotel is quiet there is traffic but it tends to die down around 5 pm witch is good for our guest. Our housekeeping team does an amazing job on getting the room ready in a timely manner so we are able to check in our guest just as soon as they walk in the door. All of our rooms do have a 42” flat screen T.V, DVD player, and AC. We are aware that the shower heads are a little too short for some of our guest and we are currently working on the problem. We do apologize for the inconvenience you may have had. As of now we have remodeled some of the deluxe bathrooms with a much taller shower head that can accommodate our guest, the project will take us a little longer than we anticipated due to how busy we have been and will be.

As a family owned hotel the owners do take great pride in keeping the hotel and grounds clean and well kept. They personally keep an eye and I would even say they have a green thumb. We provide a free continental breakfast serve daily from 6 am to 10 am. We do have in mind that our guest would love hot items in the breakfast menu, as of now we are thinking of ways to bring those items in the near feature.

We would love to have you back soon. When you are ready to book your room, visit our website for the best room type and value. Don’t hesitate to call or email us, we strive to offer the best personal service and value to our guest.

* Book Direct with Us - For the Best Service, Selection, and Value! *

Yours in Hospitality,

Alex| Front Desk Agent
Old Town Inn
Visit our Hotel Website or Call Us at (800) 643-3025

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 17, 2014

When we checked in there was a sign saying the water was turned off till 5pm.i feel they shoulda told me that before.anyways,we waited to shower and went on with our day.it seems they are doing remolding ,another thing I felt I shoulda been told about,seeing how they were working really close to our room,and we heard them early in the morning both days we were there. The room was clean but on the older side.,the area seemed safe. Had I known about the workers and what not I probably woul have stayed some where else.

Stayed: June 2014, traveled with family
1  Thank DiannaS514
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lis D, Customer Care at Old Town Inn, responded to this reviewResponded June 27, 2014

Dear Valued Guest - I want to apologize for the inconveniences you experienced during your recent stay with us. Our goal is to exceed every guest’s expectations and we take it very seriously when we fail.

We just completed some bathroom renovations that we are very excited about. That being said, your comments brought to our attention an area that we can improve on, namely, doing a better job of informing our guests of renovation projects that may cause some disruptions during their stay. We are truly sorry for the inconvenience you experienced, please know that we are making changes to improve in this area.

You are a valued guest and we hope you will give us another opportunity to serve you.

Yours in Hospitality,

Lis D | Customer Care
Old Town Inn
Visit our Hotel Website or Call Us at (800) 643-3025

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 12, 2014

I stayed here for 3 nights. When I first booked this place I asked if the traffic noise from the Highway was a problem. I was told they are far back from the Highway and it was not a problem. When I arrived I noticed they are right on a 6 lane Highway. As someone who does not sleep well in noisy places this was a problem for me. The windows are not double glazed.

Unfortunately I was unlucky to have the next door neighbours from hell as well on 2 nights in a row.
I will say on a positive note that the service is nice as is the heated pool and there is also a DVD free hire service.
The breakfast is ok, nothing exceptional.
The location to the Old Town and public transport to downtown is what is probably the biggest plus for this hotel.

Overall I would not stay here again but I did like Old Town and San Diego very much.

Room Tip: Get a room at the back away from the 6 Lane Highway.
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  • Stayed: June 2014, traveled solo
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Thank Aussie2urist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lis D, Customer Service at Old Town Inn, responded to this reviewResponded June 19, 2014

Dear Valued Guest – we were very sorry to read this review. Our goal is to exceed every guest’s expectations and we take it very seriously when we fail.

I’m sorry for the misunderstanding about our location. We do our best to familiarize our guests with our location on our website, including a lovely map showing our relation to the Old Town State Park and other major attractions, and we mention frequently in our TripAdvisor responses the nature of our location. I want to add that though Pacific Hwy. is a well-traveled road during daylight hours, we have found that the traffic does subside significantly after 6 p.m.

We were very sorry to learn about the trouble you experienced from a neighboring guest. That certainly can be upsetting. We do our best to see that unnecessary disturbances are avoided. On your next stay, here or at any other hotel, please notify Front Desk of any undue commotion immediately, this way we have the opportunity to politely ask these guests to quiet down.

We thank you for the nice words about our staff and our amenities. We are a small hotel with a single-minded dedication to consistent service, quality, and value. We believe our AAA 2-diamond hotel is well located, friendly and very clean. We do hope that you give us another opportunity to serve you in the future.

* Book Direct with Us - For the Best Service, Selection, and Value! *

Yours in Hospitality,

Lis| Customer Service
Old Town Inn
Visit our Hotel Website or Call Us at (800) 643-3025

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 11, 2014

A few years ago I stumbled onto this Hotel while looking for an affordable and clean place to stay while watching the SF Giants play the SD Padres. The Hotel is right across the street from Historical Old Town and the trolley going into down town San Diego. You are also not too far from the beach. This is a smaller Hotel but do not let that fool you they have it down on how to treat guests - The staff is WONDERFUL! This is a older establishment but do not let that stop you from staying here. It is well kept up, simple, CLEAN and the grounds around the Hotel are pristine (there gardener has ALOT of pride!). Thumbs up to this place. we have stayed here 2 times already and my husband I will be staying here again in Sept of 2014 - GO SF GIANTS!

Room Tip: Any room is a good location
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  • Stayed: September 2013, traveled with family
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3  Thank SweetSee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OTICustomerCare, Front Desk Agent at Old Town Inn, responded to this reviewResponded June 18, 2014

Dear Valued Guest, Thank you for choosing the Old Town Inn again and again when, ever you are in town. It is always a pleasure to have you as our guest. The Old Town Inn is so perfect for those willing to adventure out and about San Diego, by public transportation, car or a 5 minute walk to the historical Old Town. The Old Town Inn is a small and family owned hotel; the owners take great pride, in taking care of the property. The front Desk and housekeeping team provide the best service, because we believe in treating our guest like family, welcoming them and make them feel at home.

We do appreciate that you mentioned our flourishing grounds. A lot of care goes into the landscaping of the property, and we love it when our guests notice! Pascual, Old Town Inn’s landscaper, is extremely talented (as you can see). Without Pascual’s hard work, the Old Town Inn would not be anywhere near the inviting, lush, and tropical place it is now.

We strive to offer the best personal service for our guest, book directly with us by going to our website or by calling the front desk. We have many room types that are not always available on our booking partner’s website. Like our deluxe rooms that have a bath tub with two Queen Beds also available with Mini fridge and microwave or efficiency kitchen, or a room with a king size bed sofa sitting area mini fridge and microwave.

Welcome back to the Old Town Inn and for the great review. We greatly appreciate your feedback, mostly it was a pleasure to have you again as our guest, and we hope to see you again soon!

* Book Direct with Us - For the Best Service, Selection, and Value! *

Yours in Hospitality,

Mike M| Front Desk Agent
Old Town Inn
Visit our Hotel Website or Call Us at (800) 643-3025

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 9, 2014

The hotel is a small one but it has everything you need. We stayed here because it was close to the airport and didn't want to be stuck in Monday am traffic. The inn is very clean, the staff was friendly and accommodating, free coffee, tea and fruit flavored water available in the lobby until 11 pm. The rooms are clean, althoug a bit small especially rooms with 2 queen beds. We only had a shower available in our room but thatis all we needed. The pool are is surrounded by lush flowers that line the fences and walkways and it was very pleasant to sit out and relax by the pool. The free breakfast in the morning was great! For uch as all in they offered a wide variety of choices.fresh oatmeal with all the fixings like brown sugar and raisins, do it yourself waffles, cereals, yogurt, boiled eggs, bagels, and a varetyof breads for toasting. Orange and apple juice, milk(low fat, whole), fruit salad, along with fresh fruit. I truly enjoyed my stay here and wish it could have been longer but I had a plane to catch.

Room Tip: Get a room near the pool area 140 -137 for easy access to everything.
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  • Stayed: June 2014, traveled as a couple
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2  Thank Patricia E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OTICustomerCare, Front Desk Agent at Old Town Inn, responded to this reviewResponded June 15, 2014

Dear Valued Guest, Thank you for taking the time and giving us a great review, we appreciate and value your feedback. Although Old Town Inn is a small and family owned hotel, we provide the best service. Here at the inn we believe in treating our guest like family and our staff does an amazing job in welcoming our guest and making them feel at home. We provide a free continental breakfast every morning from 6 am-10 am that includes waffles that you make yourself, hard boiled eggs, 3 types of cold cereal, bagels with the topping of butter and syrup, Danishes, muffins and croissants with the topping of butter, fresh fruit as well as cocktail fruit, wheat and white bread with the toppings of butter, jelly and peanut butter, instant oatmeal with the toppings of brown sugar, raisins, chocolate sprinkles and cinnamon powder. Free, fresh lemon water, decaf and regular coffee, tea and fruit until 11 pm every night in our lobby. Our lobby is open 24/7 if a guest have any questions, concerns or late check INS.

Our pool area is the perfect get away spot with chairs to lounge on, tables to sit and chat with friends and our pool is heated 80 degrees. There are two towel valets so our guest doesn't have to worry about using their room towels. A BBQ grill is also available we provide the essentials for the grill, and you provide the great food for your family and friends. This is a fun and relaxing zone our guest love, with tropical flowers that alien the fence and the heat of the sun that makes everything better.

We strive to offer the best personal service for our guest, book directly with us by going to our website or calling the front desk. We have many room types that are not always available on our booking partner’s website. Like our deluxe rooms that have a bath tub with two Queen Beds also available with Mini fridge and Microwave or Efficiency Kitchen, or a room with a King size bed Sofa siting area Mini fridge and Microwave. Old Town Inn is a small hotel with a single-minded dedication of consistent service, quality and value.

Thank you for choosing to stay at the Old Town Inn and for the great review. We greatly appreciate your feedback, mostly it was a pleasure to have you as our guest, and we hope to see you again soon!

* Book Direct with Us - For the Best Service, Selection, and Value! *

Yours in Hospitality,

Alex| Front Desk Agent
Old Town Inn
Visit our Hotel Website or Call Us at (800) 643-3025

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 8, 2014

I stayed here for 6 nights from May 24-May 30, 2014. I arrived very early from the airport but was allowed to check in early. The front desk staff were AWESOME! The hotel is located across the street from the Old Town state park and was easily walkable for great food. The hotel's location is close to everything without being in the middle of downtown. Parking was also free. The room was very clean and the bed was comfortable. The breakfasts were simple but tasty. If you come back early from a long day of excursions (and jet lag), you can order in food from local restaurants and rent a movie from the front desk to veg out. I can't say enough good things about this place. If I come back to San Diego, I will definitely stay here

  • Stayed: May 2014, traveled with friends
    • Value
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4  Thank CarmenandMichael
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OTICustomerCare, Front Desk Agent at Old Town Inn, responded to this reviewResponded June 13, 2014

Dear Carmenad Michael, Thank you for your great comments on Tripadvisor regarding the Old Town Inn San Diego. It's always great to read we were able to accommodate you with a early check in. We are very proud to say our front desk and housekeeping team members are always willing to help out guest in any and all situations, because we believe in treating our guest like family and our staff does an amazing job in welcoming every guest and make them feel at home.

It's always great to read positive note about our location, AND, really all the amazing things to do all around Old Town and San Diego area. The housekeeping team does an amazing job in getting the rooms ready for our guests to have a fresh and comfortable stay with us. Because of their dedication and conscientious work, we are able to accommodate our guest to their rooms promptly. I do concur with you our breakfast is tasty; it includes waffles that you can make yourself, steel cut oatmeal, hard boiled eggs, muffins, danishes, fruits, three types of cold cereals, fruit salad, bagels, cream cheese, juice, 2% and skim milk, hot cocoa, water and coffee.

Thank you, again for your glowing comments, regarding our Inn in Old Town San Diego. You got to experience first-hand the value of knowing our staff members and our capabilities to offer”Great Customer Service”. We strive to offer the best personal service for our guest, book directly with us by going to our website or calling our front desk. We have many room types that are not always available on our booking partners website. Like our deluxe rooms that have a bathtub with two queen beds also available with mini fridge and microwave or efficiency kitchen or a room with a king size bed, sofa siting area, mini fridge and microwave. The Old Town Inn is a small hotel with a single-minded dedication with consistent service, quality and value.

Thank you for choosing the Old Town Inn for your accommodations in San Diego.

* Book Direct with Us - For the Best Service, Selection, and Value! *

Yours in Hospitality,

Mike M| Front Desk Agent
Old Town Inn
Visit our Hotel Website or Call Us at (800) 643-3025

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Old Town Inn

Address: 4444 Pacific Hwy, San Diego, CA 92110-3107
Phone Number:
Location: United States > California > San Diego
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Best Value Hotel in San Diego
#19 Romantic Hotel in San Diego
#22 Family Hotel in San Diego
#46 Business Hotel in San Diego
Price Range: $115 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Old Town Inn 2*
Number of rooms: 73
Official Description (provided by the hotel):
Our rates reflect what we are, a modest AAA 2 Diamond property, family owned with a priority on customer service. Great central location, commercial pocket – we joke that we are nowhere but right next door to everywhere. Amenities include a complimentary expanded continental breakfast, free wireless internet and parking, and heated outdoor pool. Children 12 and under stay free. Pet friendly. We have a wide selection of room types, including large apartments with kitchens. ... more   less 
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Also Known As:
Old Town Hotel San Diego
Old Town Inn San Diego
Old Town San Diego

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