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“Great value!”
Review of Old Town Inn

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Old Town Inn
Ranked #11 of 278 Hotels in San Diego
Certificate of Excellence
Reviewed May 30, 2012

My husband and I were pleasantly surprised arriving at this hotel. It's cheap and still better than a lot of hotels that are much more expensive!

The rooms are big and clean. Friendly staff at the reception and breakfast was nice!

The hotel is at walking distance to Old Town, in case you want to leave the car and go for food and drinks at night.

Other sights in San Diego is a short drive away.

I would definitely stay here again!!

  • Stayed: April 2012, traveled as a couple
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Thank Vikiii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CustomerCareOT, Customer Service Agent at Old Town Inn, responded to this reviewResponded June 13, 2012

Dear Vikiii,

Thank you for the review, it’s great to hear that you had such a good experience! Here at the Old Town Inn, we pride ourselves in providing a quality, memorable stay that is also affordable. We’re not all that fancy or frilly, but we like to think that we put the emphasis on what really matters to our guests, the quality and service of a five star hotel, with a two diamond price. We offer free of charge a lot of things that you might have to pay for in other more expensive hotels. Small conveniences like free parking, a free (and thoughtfully selected) DVD collection, coffee and tea on the house all day, a complimentary deluxe continental breakfast and free wireless internet make a big difference to our guests.

Thank you for mentioning the cleanliness of our property. Our housekeeping staff, maintenance crew, and groundskeeper take great pride in their work, making sure the rooms are spotless and the grounds are lush and well kept.

I am also glad to hear that our location was convenient for you. We are in a slightly industrial area that seems like an unusual place for a hotel, however, most of our guests find our location perfect because of our proximity to the trolley and bus station, Old Town, and many San Diego attractions.

We are all about providing the budget smart traveler with a clean room, comfortable bed, and quality that goes above and beyond the usual two diamond experience. Thank you again for choosing the Old Town Inn, and for reviewing your stay. Your thoughts and suggestions are truly appreciated. We hope to see you again in the near future!

Regards,

Alex | Customer Service Agent
Old Town Inn

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1,041 - 1,047 of 1,901 reviews

Reviewed May 30, 2012

What a great value!.!..comfortable clean rooms, property is spotless!. Best value I've seen for a San Diego hotel. Close proximity to trolley and Old Town. Book a room in the back of the property away from street noise. Staff is friendly. Will definately stay again.

  • Stayed: May 2012, traveled as a couple
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Thank RV7Pilot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CustomerCareOT, Front Desk Agent at Old Town Inn, responded to this reviewResponded June 13, 2012

Dear Valued Guest,

Thank you! We appreciate the time taken to share your experience with us and other travelers on TripAdvisor. We are delighted to hear that you found the Old Town Inn to be in a convenient location and affordable. As you pointed out, our proximity to several freeways and popular San Diego attractions is perfect for driving or taking the trolley. We are also walking distance to Old Town, with all its restaurants and shopping. The Old Town Inn is a great “home base” for guests looking to explore the area, walking or taking the trolley for a mini adventure!

Thank you again for the great review. It will be a pleasure to welcome you back to the Old Town Inn on your next trip to San Diego.

Yours in Hospitality,

Mike M | Front Desk Agent
Old Town Inn

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Reviewed May 26, 2012

Adorable place, clean and staff is super!! Next time in San Diego will be staying here!! Staff was able to give us great local information on Old Town and also able to get tickets for Sea World and the Zoo, with discounts, right at motel. Thank you Old Town Inn!

  • Stayed: April 2012, traveled with family
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Thank MImom222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelGuySanDiego, Front Office Manager at Old Town Inn, responded to this reviewResponded June 6, 2012

Dear MImom222,

Thank you for writing a review of our property. We are very pleased that your stay was enjoyable and that our staff was able to fulfill your expectations. The Old Town Inn, a 2-diamond hotel, offers you the best combination of comfort, price, and location. Many attractions are within minutes, such as the San Diego Zoo, Sea World and Downtown. Old Town Historic Park is a short walk away.

Thank you for mentioning our clean rooms, the Housekeeping staff takes pride in their spotless property, and they do a great job! The Front Desk Agents also work hard to make sure your stay is a memorable one. Thank you again for staying with us, we look forward to serving you in the near future.

Thank you kindly,

Anna Flores | Front Office Manager
Old Town Inn

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Reviewed May 26, 2012

This hotel was definitely a gem in the city. It was easy to find on Pacific highway, with beautifully maintained flowers and plants all around the premise.We got upgraded from our sofa room to a one bedroom. We loved the room, the sofa, the nice little bedroom the kitchenette and the dining area. TVs were out-of-sight in wooden closets unless you wanted to use them. The pool was nice to lounge around on a sunny afternoon. The breakfast was nice with waffle maker, cereals, pastry, toasts, a eating room with TV for morning news. They also had DVDs you can borrow for free. Parking was sufficient. The walk to Old Town was super close, around 7 min walk across Pacific under the railway to a music filled area-no need to find parking. Great ambience in Old Town restaurants. The only thing was that the cooking sets to the kichenettes required notice in advance (a day) and also our corner one bedroom had weak WIFI. All in all a very wonderful and enjoyable stay. Thank you Old Town Inn!!

  • Stayed: May 2012, traveled as a couple
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Thank Purplehibiscus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 23, 2012

Very friendly staff. They go out of their way to help with extras. Comfortable rooms and beds. Very tasty breakfast both hot and cold items included.Clean rooms and lobby. Definately would stay there again.

  • Stayed: May 2012, traveled as a couple
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Thank sara n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelGuySanDiego, Front Desk Agent at Old Town Inn, responded to this reviewResponded June 6, 2012

Dear Valued Guest,

Thank you for taking the time to post a review letting others know you enjoyed your stay at the Old Town Inn. It sounds like we value the same things most highly- a quiet room, and a comfortable bed. Most guests seem to really love our Simmons Beautyrest mattresses, and the nice fluffy pillows. We're glad to hear you like them too, and we look forward to your next visit!

Cecily | Front Desk Agent
Old Town Inn

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Reviewed May 21, 2012

Not a chain hotel, but great individual service, care and detail is part of this smaller hotel's charm. Very good pricing for this hotel. It does deserve a 5 star rating, even if small and without
an onsite restaurant. Well kept rooms and hotel property.
Beautiful landscaping, nice clean pool and areas, clean rooms, nice furniture, good bedding, soft pillows. Very beautiful and charming setting. Area surrounding the hotel is business or light industry. But good location near the I-5 and close to many tourist sites.
We stayed in the newer building, so can not speak to the other units, but they appeared to be
equally as nice. Liked the rooms floorplan, bath and dressing room space. Nicely arranged
mini-refrig. and microwave in wall space.
The rooms, carpet, furniture, wall hangings, bedding, lotions, etc. are all nice.
Breakfast is provided, it is what one generally is served, which does include hot items of waffles and oatmeal, boiled eggs, cereal, toast, orange juice, coffees, teas, pastries, muffins, fruit, etc. The breakfast room is very nice, but one does notice that
the staff goes out of their way to refill items as well as taking pride in keeping it clean and
in tip top shape. We greatly appreciated the staff, reception, etc.
Location is next to Old Town, so one could walk, as a short walk, 2-4 blocks from the hotel, or drive and park. The Trolly station is within walking distance in Old Town area so if one does not
have a car this hotel works if you plan to take the trolley or bus. Many shops and restuarants in Old Town. Within a short drive to other dining options and other areas of the city. The hotel is near the airport, Balboa Park, Gaslamp District, beaches, downtown, La Jolla, etc.
I/we visit San Diego often and this is a good choice, especially for budget travel. Parking is free.
Excellent experience and we will certainly return to the Old Town Inn.

Room Tip: Ask for room location away from street side.
  • Stayed: May 2012, traveled as a couple
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1  Thank ATravelerMidwest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelGuySanDiego, Customer Service at Old Town Inn, responded to this reviewResponded May 24, 2012

Dear Valued Guest,

Thank you for choosing the Old Town Inn during your stay in San Diego, and for taking the time to write us such a great review. We truly appreciate your compliments. It is great to know what we are doing right so that we can continue to meet (and hopefully exceed) your expectations each time you stay with us. Our AAA two-diamond property does not include some of the luxuries of a five-star hotel; however, we include many free amenities that you may end up having to pay for in a more expensive hotel. The Old Town Inn offers free wireless (recently upgraded system), free parking, free coffee and tea service all day, DVD players in all the rooms, a thoughtfully selected free movie library, and an expanded continental breakfast, which we are very glad to hear you enjoyed. We take great pride in providing an affordable, comfortable, and quality experience for our guests. It is very important to us to keep our property well maintained and our lobby and guestrooms clean and inviting. To put it very simply, we want all of our guests to get the most bang for their buck, and from what we read on TripAdvisor, it seems that we do a pretty good job. We take your comments very seriously, and nothing makes us happier than knowing that your stay was an enjoyable one. Thank you for your kind words, your opinion is greatly appreciated. We hope to see you again very soon!!

Sincerely,

Alex | Customer Service
Old Town Inn

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Reviewed May 21, 2012

This hotel is awesome, I booked motel 6 in downtown after one night there i wanted out so in desperate need of a hotel I came about Old town Inn on tripadvisor and I was very pleased. This hotel is clean the neighborhood is not full of bums and it is close to the trolley so if you are looking to get anywhere in sd that's all you need! Will definitely be staying here again.

  • Stayed: May 2012, traveled as a couple
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Thank Tracy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelGuySanDiego, Customer Service Agent at Old Town Inn, responded to this reviewResponded June 6, 2012

Dear Tracy G,

Thank you for taking the time to review us, we appreciate your kind words. Our company culture is to provide quality, affordability, and great customer service to our guests. We take great pride in making our guest’s stay an enjoyable experience. I am very pleased to see that we exceeded expectations and we will strive to do so every time. Thank you again for choosing the Old Town Inn, it was a pleasure having you as our guest, and we hope to see you again soon.

Sincerely,

Alex | Customer Service Agent
Old Town Inn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Old Town Inn

Address: 4444 Pacific Hwy, San Diego, CA 92110-3107
Phone Number:
Location: United States > California > San Diego
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Best Value Hotel in San Diego
#19 Romantic Hotel in San Diego
#22 Family Hotel in San Diego
#46 Business Hotel in San Diego
Price Range: $106 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Old Town Inn 2*
Number of rooms: 73
Official Description (provided by the hotel):
Our rates reflect what we are, a modest AAA 2 Diamond property, family owned with a priority on customer service. Great central location, commercial pocket – we joke that we are nowhere but right next door to everywhere. Amenities include a complimentary expanded continental breakfast, free wireless internet and parking, and heated outdoor pool. Children 12 and under stay free. Pet friendly. We have a wide selection of room types, including large apartments with kitchens. ... more   less 
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Also Known As:
Old Town Hotel San Diego
Old Town Inn San Diego
Old Town San Diego

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