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“These people were over theaterical”
Review of Old Town Inn

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Old Town Inn
Ranked #21 of 279 Hotels in San Diego
Certificate of Excellence
orange california
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“These people were over theaterical”
Reviewed March 14, 2012

Let me start by saying that I been staying at this hotel going on 11 years and the hotel staff works extremely hard to make the guests comfortable and they also give helpful advice if you ever need it my most recentstay there. Was something unexpecting and crude. I was having a friendly conversation with the general manager when all of a sudden we were interrupted by a young couple who barged into the hotel lobby and acted totally theaterical as though they were plotting this they told her that they were blood stains on their bed and they saw a hunormus cockroach crawling in their room and they were demanding a free night at the hotel. That really turns me off that people like that think they can get away with treating these hard working employees with such disrespect ,if what they said is true I'm sure they could've approached the hotel manager at a professional level the hotel management there is really good about resolving this kind of stuff but I know a phony when I see one and this young couple really takes the Oscar no matter where I am in San Diego this hotel will always be my home away from home I mean if these people don't have money to cover their hotel bill they should at least get a price on the room and save up for it other than conning the hotel manager for a free night

  • Stayed March 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tomatocfa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 10, 2012

Very friendly service. Excellent rooms. I highly recommend the suite. It's for couples only but well worth it

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank eathanw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
papillion
Level Contributor
4 reviews
3 hotel reviews
Reviewed March 7, 2012

Friendly, accommodating staff, very economical, clean rooms, close proximity to most of San Diego, wonderful breakfast. What more could one want in a place away from home? Our favorite place in San Diego. Simply awesome.

  • Stayed February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank joe geography
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelGuySanDiego, Front Desk Agent at Old Town Inn, responded to this review, March 28, 2012
Dear Valued Guest - We are always delighted to hear that we’ve made our guest's stay as comfortable as possible. The staff at the Old Town Inn really appreciates you commending our service; it shows that we are doing things right. We really hope to see you again soon and look forward to your next visit.

Mike M - Front Desk Agent
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Riverside, CA
Level Contributor
173 reviews
173 hotel reviews
common_n_hotel_reviews_1bd8 218 helpful votes
Reviewed March 7, 2012

If you are sensitive to noise, this is not the place for you. If you don't mind background noise from traffic, planes, trains, the hum of the mini-fridge, and noise from the AC unit, then this is a good value for San Diego. We had a deluxe king room (#205), which was large, well lit and with pleasant decor. The bed was very comfortable, though it had stiff edges. The pillows were mushy. Our room had a large mini-fridge with freezer and a small microwave. The old-fashioned TV also had a DVD player. We had a small sofa with sagging cushions. The bathroom had a toilet, tub shower, and sink. There was a second sink with lots of counter space outside of that room. The shower head had good flow but was placed very low even for people of average height. I had to turn the knob to the maximum for hot to get barely sufficient hot water for the shower. The towels were thin and scratchy. We had some difficulty with the wifi, but generally it worked okay. The continental breakfast was crowded but the food was decent, including waffle maker, hard-boiled eggs, and fruit, along with the usual fare. It's a short stroll to Old Town and its good Mexican restaurants.

Stayed March 2012, traveled on business
Helpful?
Thank 4 Joyful Travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona
1 review
Reviewed March 6, 2012

This motel is an excellent value and very close to to everything we wanted to do. The staff was very helpful with directions and dinner suggestions. Rooms were very clean and the property well groomed.

  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PattiClo W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelGuySanDiego, Front Desk Agent at Old Town Inn, responded to this review, April 3, 2012
Thank you for visiting our wonderful hotel, Old Town Inn, and for taking the time to review us on TripAdvisor. We always try our best when taking care of our guests’ needs and the staff appreciates your kind words acknowledging our efforts. With so much to do and see in Historic Old Town, a 10 minute walk from the hotel, and just a short drive to many local attractions, we feel our hotel is well located. Thank you again for the kind words and we look forward to seeing you soon in the lobby of the Old Town Inn!

Sincerely,

Mike - Front Desk Agent
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colorado Springs, CO
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed February 27, 2012

I thought Old Town Inn was a good value - clean room, nice lobby with fireplace, and friendly front desk. If you want a 5-star, fancy hotel this is not for you. But we found it very acceptable for under $100/night in San Diego - in close proximity to Old Town restaurants. One suggestion is to ask for a room away from the Pacific Highway. The traffic noise was not bad, but our room was in the middle - and we heard virtually no traffic noise.

Room Tip: Ask for something a few rooms away from Pacific Highway.
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  • Stayed February 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank splash's_pal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelGuySanDiego, Front Desk Agent at Old Town Inn, responded to this review, March 5, 2012
Dear “Splash’s_pal" - We’re glad to hear that you enjoyed your stay at the Old Town Inn. As many of our guests find, the savings of $30.00-$80.00 per night (or more!) versus staying at some of the larger hotels on the eastern edge of Old Town turns out to be a great choice. Our prices for our deluxe and economy rooms are always very competitive, our rooms are always very clean, and our beds are extremely comfortable.

As you mentioned, some guests may prefer to stay in a room toward the back of the property so that they can be further away from the street. I think for anyone that is a light sleeper that is a good idea. I am a light sleeper myself, but have not had any trouble sleeping at our hotel, even when I stayed in room 201, which is one of our rooms closest to the road. It is actually one of my favorite rooms here at the hotel because it has a very large arched window on the side adjacent to the street that the other rooms do not have, so the room is very light and bright. We do try to ensure the comfort of our guests when it comes to noise issues, if any of our guests ever have an issue with noise coming from another guest room, someone is available at our front desk 24 hours a day to address the issue for them. If you ever have a problem, we want you to call us so that we can do our best to take care of it for you. We also offer ear plugs at the front desk for those guests who may be more noise sensitive.

Thank you for taking the time to review your stay. We hope to see you back at the Old Town Inn soon!

Cecily ~ Front Desk Agent
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arroyo Grande, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed February 26, 2012

I have been staying at the Old Town Inn for at least 6 years. They have always provided me with a fresh, clean, well-maintained room, comfortable bed, ample breakfast, and a wonderful staff! Their pool is in a quiet, sheltered area that allows you to relax. The Inn is a short walk to the San Diego Trolley system, and near the Airport. Old Town is also a short walk for food, drink, and entertainment.

Many of the staff members are long-timers and actually make you feel like they care about you being back for another visit. Beatriz and Anna are two of the managers whom I have met and they are very proud of their establishment and its employees.

I highly recommend the Old Town Inn.

  • Stayed February 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank radio1100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelGuySanDiego, Front Desk Agent at Old Town Inn, responded to this review, March 5, 2012
Dear valued guest - It’s always a pleasure to have you back as our returning guest and we are delighted to know that you always enjoy the cleanliness and the amenities we offer. We always do the best possible to meet the comfort and convenience of your stay at the Old Town Inn. Thank you very much for the wonderful review on TripAdvisor and we look forward to seeing you in the lobby of the Old Town Inn in San Diego soon.

Mike M - Front Desk Agent
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Old Town Inn

Property: Old Town Inn
Address: 4444 Pacific Hwy, San Diego, CA 92110-3107
Phone Number:
Location: United States > California > San Diego
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Best Value Hotel in San Diego
#19 Romantic Hotel in San Diego
#22 Family Hotel in San Diego
#46 Business Hotel in San Diego
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Old Town Inn 2*
Number of rooms: 73
Official Description (provided by the hotel):
Our rates reflect what we are, a modest AAA 2 Diamond property, family owned with a priority on customer service. Great central location, commercial pocket – we joke that we are nowhere but right next door to everywhere. Amenities include a complimentary expanded continental breakfast, free wireless internet and parking, and heated outdoor pool. Children 12 and under stay free. Pet friendly. We have a wide selection of room types, including large apartments with kitchens. ... more   less 
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Also Known As:
Old Town Hotel San Diego
Old Town Inn San Diego
Old Town San Diego

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