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“Not much to it...”

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Mission Valley Resort
Ranked #242 of 279 Hotels in San Diego
California
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Not much to it...”
Reviewed July 19, 2010

The Mission Valley Resort is a misnomer. There are plenty of rooms, two swimming pools, a restaurant, liqour store and fitness room, but it is outdated and in bad shape... far from a resort. When we arrived at our room there was trash piled outside the door (it stayed there until midway through our second day). The key cards to the rooms worked sporadically. We some times had to insert them five to ten times before the door would open.

The rooms are small, but clean. Our room had really old carpet that was worn and stained in places. The bathroom door would not shut. The beds were reasonably comfortable and the room did come equipped with the necessities: alarm clock, tv, hair dryer, etc. The air conditioner worked great, but the room was either hot or cold. It could not keep the room at a reasonable temperaure. It would kick on and blast the air until you were freezing and then it would kick off and the room would become warm.

The staff was extremely friendly and helpful, although somewhat slow. We requested extra towels and we waited over an hour and a half (with an extra phone call) before they were delivered.

Being on hotel circle, the "resort" was in a great location to get to the major attractions in San Diego.

  • Stayed July 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CorkyBBagilbert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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734 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Peoria, AZ
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed July 15, 2010

It's definitely a no frills place and I'm not sure why it's called a resort. Maybe because it's spread out among 12 acres, I don't know. They don't have any facilities that would qualify it as a resort. There are 2 outdoor pools, 1 jacuzzi, and 1 indoor lap pool, sauna, and a fitness facility. We stayed in a standard room with 2 double beds and it was the size of a shoe box. The beds were super uncomfortable and the linens were paper thin - nothing plush about them. The bathroom was very small, the shower drain in the room didn't work well at all, by the time you got done showering there was enough water in the tub to sit down and take a bath!! The wallpaper was peeling off the walls in both the bathroom and the bedroom. The rooms are in need of a major refurb!! There's a restaurant onsite, although I'd compare it more to a diner. It too is in need of a major refurb. Some of the booth seats had tape on them covering holes in them. The food was just okay. There is a convenience store onsite as well, which is nice, but FYI the standard rooms don't have a fridge or microwave so be prepared to have something to keep stuff in, i.e. cooler if you buy soda's, etc. from the store to have in room. The rate was good, we paid $81 a night so it could have been worst. The property is pet friendly which is a plus. They charged a $35 one time pet cleaning fee. There's an ATM right outside the property and a bus stop right outside that will take you to the Fashion Valley Transit Station where you can catch the trolley or a connecting bus to travel through out the city so it is conveniently located. The lobby provides a computer for guest use free of charge and we were given an early check in and late check out.

  • Stayed July 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank awright517
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burlington, Vermont
Level Contributor
58 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed July 3, 2010

[Note to Priceline & other third-party guests] Like everyone else, 3rd-party customers read reviews and arrive with expectations; high attentiveness to guest needs is what distinguishes one 2-3 star from others. Third-party prices fill rooms, and provide the business with opportunities to sell services and win future customers. My advice to Priceline customers: pay attention to reviews, articulate your needs clearly (both in advance and on arrival) and speak directly and immediately to management if your expectations are not met. If basic room needs are unmet and you bought from Priceline, tell Priceline in writing; use snail mail to the company’s street address and direct to Customer Service VP. I’ve found them responsive. Talk to local management directly and pleasantly: they value meaningful guest feedback and often can use information you provide to correct persistent problems. Be courteous and civil to a fault: it never helps to be confrontational.]

Very economical for me for one week on Priceline, this hotel is on an exceptionally beautiful large footprint in Mission Valley, located on the service road just S of the I-8, improbably named “Hotel Circle North.” Rooms are basic and dark, my room much too small for the enormous heavy furniture that populated it. My “king” room barely contained a king bed, a huge TV cabinet-dresser-closet, a huge easy chair, crumbling plaster around the old temperature control unit, and a spare desk/chair. Movement from one part of the room to another required moving furniture. Email asking for a refrigerator at check in was answered by telling me I should not have booked thru Priceline, and my request was forwarded to a front-desk supervisor who never answered it. (I gave u email and just asked for the refrig at check in.) There was no TV remote; it was later replaced. The ancient heating-cooling system didn’t respond, and was eventually replaced with a new one. The personnel involved with me were terrific, of particular note the housekeeper (who I tipped generously, twice) and a night maintenance person who cheerfully replaced the AC unit. BIG PLUSSES: Ample free parking, flawless WI-FI, a beautifully-landscaped premises and pools, a self-service laundry on the property, free local and 800-calls, computer with printer near front desk. NEED HELP: outdated decor, bedding just OK, space much too small for oversized furniture, very thin walls and night noise from other guests, and severe attitude from a front-desk person who declined (in a pretty absolute manner) to find me another room (hotel was overbooked) when the AC system started heating the room at 11 PM one night. (The hotel does, however, have cooperative relationships with other area properties to care for guests who find themselves bumped or in awkward situations, when an environmental problem (like a non-working AC) means a guest need can’t be properly met.) A local pizza company stuffs fliers noisily into the room each afternoon, in violation of hotel policy; and apparently calls to it from hotel rooms are blocked!)

The on-premise restaurant serves basic but fresh American food staples, generously portioned, lots of specials, pleasant servers. Hotels in this area are close to everything, downtown/Balboa Park/Hillcrest is 3 miles. Local drivers, who will cross three freeway lanes at 60 mph to an exit ramp, are frightening. Because the area is so densely populated by freeways and on-ramps, finding businesses can be tricky even with a GPS. Allow time; drive at non-commute times if possible.

  • Stayed June 2010, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mike110742
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tucson, arizona
1 review
Reviewed June 14, 2010

Don't believe what you see on the pictures online they are fake, promised queen beds got full beds instead, rooms dirty, bathroom moldy, carpets are disgusting......Stay some where else.....

  • Liked — na
  • Disliked — na
  • Stayed June 2010, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank diam0nd77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Jose, CA
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed May 8, 2010

The room that we were given was the worst that I have experienced in my travels. Even though it is non-smoking, there was a strong smell of smoke and stale alcohol, like a dirty bar. The smell was even in the bedding!The carpet looked filthy and the room is in desperate need of renovations. The walls were paper thin. Our next door neighbors were screaming at each other at 2 am. A call to the front remedied the situation after security paid the room a visit. That is the only positive thing that I can say about this place. I probably should have seen what other rooms that they had available but we got in late and were only here for one night. I am never staying here again. Motel 6 would have been a HUGE upgrade from this place.

  • Stayed May 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tiki-t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
montreal
Level Contributor
24 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed May 6, 2010

Good place to stay for cheap price. Jacuzzi, pool, bar, restaurant and a very nice gym. The room was big, the only bad thing is the bathroom, need renovation. Good location with easy access to the city. Nice hotel. wi-fi internet include.

  • Stayed April 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank matsMontreal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, Florida
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed April 26, 2010

Got this room off of Hotwire in an emergency situation after a total nightmare happened at the La Mesa Travelodge earlier in the night. It was a nice change to deal with pleasant, professional and efficient staff after having been subjected to the rudest, most unprofessional front desk clerk I have ever encountered at the La Mesa Travelodge (I did a review of that place, not sure if Tripadvisor is posting it or not, trust me that place is a horrible place).

The room was older, but very clean and very comfortable. We were only there overnight, so did not get a chance to use any of the recreation activities that they mentioned too us. We will go back in July and stay at this location, as the location was great and so was the staff.

  • Stayed April 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kijay13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mission Valley Resort

Property: Mission Valley Resort
Address: 875 Hotel Cir S, San Diego, CA 92108-3406
Location: United States > California > San Diego > Mission Valley / Hotel Circle
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #242 of 279 Hotels in San Diego
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Mission Valley Resort 2.5*
Number of rooms: 202
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Travelocity, Hotels.com, Hotwire, Expedia, HotelPower, TripOnline SA, Cancelon and HotelQuickly so you can book your Mission Valley Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mission Valley Hotel San Diego
Mission Valley San Diego

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