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“Pleasant stay”

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Manchester Grand Hyatt San Diego
Ranked #26 of 278 Hotels in San Diego
Certificate of Excellence
GreenLeadersSilver level
New York City
Level 5 Contributor
54 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Pleasant stay”
Reviewed June 17, 2014

We stayed in a very nice, comfortable room on the club floor. Our main objection was we felt that the service was not as good as it could be. Sometimes it took multiple calls to get a toiletry delivered to the room. The club room is very nice, but the people who work in the club room are not very engaging; they seem rather blaise.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kw212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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7,454 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Las Vegas
Level 3 Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed June 17, 2014

Having stayed at the Manchester Hyatt in San Diego two years earlier, prior to the renovations, and vowing never to return, I was surprised to see such excellent reviews of the hotel on Trip Advisor in 2014. So finding myself having to spend time at a conference in San Diego, I decided to give the Manchester Hyatt another try based on the TA reviews…

I arrived at about 11am on a Saturday, check-in was quiet, and the hotel reception is really quite impressive. The room was not ready, so I took keys to the Club/Concierge room, checked that out and went for lunch. Not long after I sat down, I received the promised text and was shown to room 3902 on the 39th floor. The room was big, modern, clean and a huge improvement on my last visit. Everything still looks and feels fresh and new.

The good stuff in the room:
- Big room, by any standards
- Awesome view. Even looking directly at Seaport Tower I could see the bay either side, a beautiful sunset and amazing city lights from my room on the 39th floor
- Entryway with lots of room for luggage
- Lots of closet space, hangers, robes and a safe big enough for a laptop
- HUGE tv on a wall mounted swivel unit
- Plenty of tv channels
- Good soaps, toiletries, even mouthwash and toothpaste
- Surprisingly comfortable bed - if you want it, the clock radio could even tune in to meditation sounds to lull you in a beautiful sleep

I have two minor 'issues' with the room. First is the 'plastic' sofa in front of the window area, which is neither comfortable or useful (it's facing the wrong way) - but it does help give a fresh/modern feeling to the room. Second, the shower is still over the bath - but still the shower curtains and fittings are all new, and clean.

The Club/Concierge room on the 33rd floor was very quiet, even at breakfast, but served a good variety of food at all the presentations. Staff were courteous and helpful, and there was always soft drinks, hot drinks, water and yogurt - 24 hours a day. You could almost make a meal of the appetizers and wine served between 5-8pm. Come back for desert before 9pm and then breakfast in the morning. On the other hand, the bar on the 40th floor, although it has a great view, is not nearly as nice as the Club room - it's dark and the food was poor when I visited.

Staff throughout the Hyatt were happy to help, whether getting a taxi, carrying bags or general enquiries. Staff at the concierge in reception were more than pleased to give advice on where to go and what to do, from procuring cut price tickets to that night's baseball to providing a list of 'local' restaurants with a map.

After a couple of days into my trip, and still really wanting to find something to complain about I was out of luck. I thoroughly enjoyed my stay at the Manchester Hyatt, the hotel is classic but modern and the staff willing to please. I'm looking forward to next year's San Diego conference already!

Stayed May 2014, traveled on business
Helpful?
2 Thank WA35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level 4 Contributor
23 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 16, 2014

Great hotel, beautiful lobby, friendly, helpful staff. Great room with the best view ever. The top of the Hyatt offers a bar with the most amazing views ever!!! Kin spa well worth a visit, felt very spoilt.

Room Tip: Go high for a great view
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  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bosspammy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Franklin Square, New York
Level 5 Contributor
73 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed June 15, 2014

We got a great rate at a great hotel. Conveniently located near downtown but right on the bay. Twelve minute walk to the ballpark. Great concierge service. Great pool on the 3rd floor that was empty twice. Fitness room had most gear. Parking, though is expensive and we didn't eat there.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank feenst128
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yuma, Arizona
Level 4 Contributor
37 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 15, 2014 via mobile

This place really impressed me. The lobby was beautiful and Grand. The location was close to all the places I wanted to go. It is located downtown by the bay. The room was amazing. Beds comfortable and clean. I will definitely stay here again.

Stayed April 2014, traveled with friends
Helpful?
Thank Henryb916
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, Minnesota
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 15, 2014

I've stayed in about every other major hotel property in San Diego and Manchester Grand Hyatt is a cut above the rest. From the front desk staff to the concierge, the service exceeded my expectations. The location is perfect - but the service is what made the experience memorable and worth coming back for. Scot at the concierge desk was extremely helpful, gave great advice, was patient and pleasant.

Room Tip: Upper floors have fantastic views. Room darkening shades were wonderful. The only thing that would h...
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Green Features: I think they did a great job of trying to accommodate guest needs while raising awareness about the drought in California and being environmentally conscious.
  • Stayed June 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Laura B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 3 Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed June 13, 2014

Was there for a conference and greatly enjoyed the amazing hotel. Very nice, clean, spacious rooms with a breathtaking view! Staff( namely front desk employee Basel) were extremely helpful. Prime location with a variety of great restaurants within walking distance!

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Yehia E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Manchester Grand Hyatt San Diego

Property: Manchester Grand Hyatt San Diego
Address: One Market Place, San Diego, CA 92101-7714
Phone Number:
Location: United States > California > San Diego > Downtown , Marina
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Spa Hotel in San Diego
#10 Luxury Hotel in San Diego
#13 Green Hotel in San Diego
#48 Family Hotel in San Diego
#53 Romantic Hotel in San Diego
#53 Business Hotel in San Diego
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Manchester Grand Hyatt San Diego 4*
Number of rooms: 1628
Official Description (provided by the hotel):
Under new ownership. The Manchester Grand Hyatt San Diego is the ultimate waterfront urban hotel and spa and tallest waterfront building on the West Coast rising high above magnificent San Diego Bay. Panoramic bay and city views welcome you in all of our 1628 newly renovated guestrooms including 76 suites. A 25,000 sq/ft roof top pool deck overlooks San Diego Bay and has 2-whirl pools, a pool bar, cabanas, fire pit and stage area. The Grand lobby is filled with marble, brass, dark stained woods and several grand paintings all lit naturally by 3 stories of windows, which look out over a massive 5 lane porte cochere giving the guest a sense of arrival not seen outside of Las Vegas. The hotel has two marina-view restaurants, a full service Marilyn Monroe Spa and Salon, a sky lounge, a lobby bar, coffee house, a deli and an upscale lounge/restaurant featuring specialty martinis, mojitos and California cuisine. The hotel has over 130,000 sq/ft of meeting space, featuring a 34,000 sq/ft exhibit hall, a 30,000 & 25,000 sq/ft ballrooms next to each other, a 10,000 sq/ft Jr Ballroom and 41 meeting rooms and 45 conference suites. We hope to welcome you soon! ... more   less 
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Also Known As:
Manchester Grand Hyatt San Diego Hotel San Diego
Hyatt San Diego
San Diego Hyatt
Manchester Hyatt San Diego
Grand Hyatt San Diego

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