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Manchester Grand Hyatt San Diego
Ranked #25 of 279 Hotels in San Diego
Certificate of Excellence
GreenLeadersSilver level
Level Contributor
43 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Great Place to Stay”
Reviewed January 7, 2014

The hotel couldn't be in a better location - within walking distance of the waterfront and downtown. We stayed on the 31st floor and had a great view of the city lights and partial view of the marina. Hotel staff was extremely friendly. Check your bill when you check out. They charged us for water and a meal we didn't have. Luckily, I caught it before leaving. Other than that, it was a great place to stay.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank D W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KHelms, Manager at Manchester Grand Hyatt San Diego, responded to this review, February 11, 2014
Dear D W,

Thank you for contributing your candid comments regarding your most recent stay with us here on TripAdvisor. We pay close attention to these reviews in order grow and evolve as needed. That being said, we are very happy to hear that you enjoyed our hotel for your trip. We love our premier location in the heart of downtown San Diego and are glad you enjoyed it as well. We are sincerely apologetic to hear about the hiccup on your room bill, but glad to hear it was taken care of quickly.

Once again, thank you for your kind feedback and we hope to welcome you back to sunny San Diego in the near future.

Kristin Helms
Marketing Manager
Manchester Grand Hyatt San Diego
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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7,135 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Austin, TX
Level Contributor
171 reviews
151 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
Reviewed January 7, 2014

If you want the nicest hotel in downtown San Diego, this is it. Next to everything you could want to see - Seaport Village, USS Midway, Gaslamp, and more. Very classy. It is a HUGE convention hotel, so there can be some noise and crowds in the halls, lobby, restaurant, trying to self-park or valet....But Hyatt is so good at managing things, somehow they handle it. At one time I saw 16 people behind the front desk! Beautiful lounge on a top floor. Great views. One caveat - the parking garage is run by another company and is not as well run as the Hyatt. There were sometimes long waits to get out of garage. See the USS Midway - I loved it. I would stay here again in a minute!

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank longtimeresident
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KHelms, Manager at Manchester Grand Hyatt San Diego, responded to this review, February 11, 2014
Dear longtimeresident,

Thank you for contributing your candid comments regarding your most recent stay with us here on TripAdvisor. We pay close attention to these reviews in order grow and evolve as needed. That being said, we are honored to be considered the best hotel in downtown San Diego. We love our premier location in the heart of downtown San Diego and are glad you enjoyed it as well. Our service levels have always been a top priority to our guests and we take pride in being able to handle large crowds without disturbing other guests.

Once again, thank you for your kind feedback and we hope to welcome you back to sunny San Diego in the near future.

Kristin Helms
Marketing Manager
Manchester Grand Hyatt San Diego
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ontario Can
Level Contributor
59 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed January 6, 2014

Top notch.... second to none. Walking distance to USS Midway for New Years Eve party. Yes we walked there. Less than a mile and was safe and secure. This was our second time at the Grand Hyatt. Awesome both times. Helpful people, wonderful hotel. Stay here....
Seaport village in directly behind the Grand Hyatt, beautiful stroll on a sunny day.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sea_Kayak_Kid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KHelms, Manager at Manchester Grand Hyatt San Diego, responded to this review, February 11, 2014
Dear Sea_Kayak_Kid,

Thank you for contributing your candid comments regarding your most recent stay with us here on TripAdvisor. We pay close attention to these reviews in order grow and evolve as needed. That being said, we are very happy to hear that you enjoyed our hotel for your trip. We love our premier location in the heart of downtown San Diego and are glad you enjoyed it as well. We are thrilled to hear that both visits went great, and that our staff was well accommodating.

Once again, thank you for your kind feedback and we hope to welcome you back to sunny San Diego in the near future.

Kristin Helms
Marketing Manager
Manchester Grand Hyatt San Diego
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Louis, Missouri
Level Contributor
848 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 230 helpful votes
Reviewed January 4, 2014

We spent 5 days here and were very happy with the accommodations. Check in was done quickly and efficiently. They charge $10/day for wifi but if you ask them to remove that they will if you belong to certain loyalty programs so make sure to ask. We asked for a room up high on the harbor side and ended up on the 17th floor, which provided a nice view of the waterfront and the USS Midway. Rooms are spacious and clean, and the cleaning staff is very friendly. The hotel has a very long list of items they will provide free of charge if you've left anything home which is nice. One minor down side was that after 10 pm, the only food in the hotel was thru room service, so you'd have to do that or have a delivery. Not a big deal but I was suprised a place of that size shut down the food options so early. The location is perfect, close to the water and Seaport Village, with a tram stop right across the street, couldn't do much better. I believe the use of the ground floor public computers are charged to your room, but the computers have a nice set up which allows you to print boarding passes at no charge. Price was very reasonable so I see no reason to try anyplace else when staying in San Diego.

Room Tip: Rooms will come with either a harbor view or a view of the city skyline. We were on the 17th floor...
See more room tips
Green Features: Recycling bins are located in the rooms which is nice.
  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rduinc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Canada
Level Contributor
62 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed January 3, 2014

I stayed at the Manchester while attending a conference in San Diego. This hotel is a jewel in the heart of the city. You can walk to the conference centre, shopping and dining. I especially loved being so close to Seaport village. The fitness centre is phenomenal and the rooms have a gorgeous view. I'd stay here again in a heartbeat!

Room Tip: Make sure you have an ocean view room!
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  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ashton_p521
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KHelms, Manager at Manchester Grand Hyatt San Diego, responded to this review, February 11, 2014
Dear ashton_p521,

Thank you for contributing your candid comments regarding your most recent stay with us here on TripAdvisor. We pay close attention to these reviews in order grow and evolve as needed. That being said, we are very happy to hear that you enjoyed our hotel for your conference. We love our premier location in the heart of downtown San Diego and are glad you enjoyed it as well along with our fabulous amenities such as the fitness center.

Once again, thank you for your kind feedback and we hope to welcome you back to sunny San Diego in the near future.

Kristin Helms
Marketing Manager
Manchester Grand Hyatt San Diego
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kansas City Missouri
Level Contributor
47 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed January 2, 2014

We stayed here for 9 days in December and were very pleased! We got a great rate and had a fantastic view. This hotel is so close to everything,especially Seaport Village. We never ate breakfast here because we were so close to good places that were not expensive. The staff was always very helpful whenever we asked for directions or assistance. We had a great time on New Years Eve. I would definitely come back here if in San Diego again.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CABurke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KHelms, Manager at Manchester Grand Hyatt San Diego, responded to this review, February 11, 2014
Dear CABurke,

Thank you for contributing your candid comments regarding your most recent stay with us here on TripAdvisor. We pay close attention to these reviews in order grow and evolve as needed. That being said, we are very happy to hear that you enjoyed our hotel for your trip over the holidays and New Year's Eve. We love our premier location in the heart of downtown San Diego and are glad you enjoyed it as well along with the great views from your room.

Once again, thank you for your kind feedback and we hope to welcome you back to sunny San Diego in the near future.

Kristin Helms
Marketing Manager
Manchester Grand Hyatt San Diego
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Victoria BC
Level Contributor
47 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed January 2, 2014

I went to this hotel on an extended family reunion.
The good: Position, breakfast buffet (especially staff), bar staff
The bad: room a bit dirty, corridors dirty, lack of attention to broken down elevators meaning sometimes 20 minute wait

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cityNeil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KHelms, Manager at Manchester Grand Hyatt San Diego, responded to this review, February 11, 2014
dear cityNeil,

Thank you for contributing your candid comments regarding your most recent stay with us here on TripAdvisor. We pay close attention to these reviews in order grow and evolve as needed. That being said, we love our premier location in the heart of downtown San Diego and are glad you enjoyed it as well for your family reunion. I apologize that your rooms cleanliness was an issue as well as longer wait times for the elevators. Please do no hesitate to dial the operator and we are happy to send someone up to give your room a deeper clean, as this should have been resolved before you had checked in.

Once again, thank you for your kind feedback and we hope to welcome you back to sunny San Diego in the near future.

Kristin Helms
Marketing Manager
Manchester Grand Hyatt San Diego
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Manchester Grand Hyatt San Diego

Property: Manchester Grand Hyatt San Diego
Address: One Market Place, San Diego, CA 92101-7714
Phone Number:
Location: United States > California > San Diego > Downtown , Marina
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Spa Hotel in San Diego
#9 Luxury Hotel in San Diego
#13 Green Hotel in San Diego
#48 Family Hotel in San Diego
#53 Romantic Hotel in San Diego
#53 Business Hotel in San Diego
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Manchester Grand Hyatt San Diego 4*
Number of rooms: 1628
Official Description (provided by the hotel):
Under new ownership. The Manchester Grand Hyatt San Diego is the ultimate waterfront urban hotel and spa and tallest waterfront building on the West Coast rising high above magnificent San Diego Bay. Panoramic bay and city views welcome you in all of our 1628 newly renovated guestrooms including 76 suites. A 25,000 sq/ft roof top pool deck overlooks San Diego Bay and has 2-whirl pools, a pool bar, cabanas, fire pit and stage area. The Grand lobby is filled with marble, brass, dark stained woods and several grand paintings all lit naturally by 3 stories of windows, which look out over a massive 5 lane porte cochere giving the guest a sense of arrival not seen outside of Las Vegas. The hotel has two marina-view restaurants, a full service Marilyn Monroe Spa and Salon, a sky lounge, a lobby bar, coffee house, a deli and an upscale lounge/restaurant featuring specialty martinis, mojitos and California cuisine. The hotel has over 130,000 sq/ft of meeting space, featuring a 34,000 sq/ft exhibit hall, a 30,000 & 25,000 sq/ft ballrooms next to each other, a 10,000 sq/ft Jr Ballroom and 41 meeting rooms and 45 conference suites. We hope to welcome you soon! ... more   less 
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Also Known As:
Manchester Grand Hyatt San Diego Hotel San Diego
Hyatt San Diego
San Diego Hyatt
Manchester Hyatt San Diego
Grand Hyatt San Diego

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