This facility is set on a pretty Marina. Unfortunately it goes downhill from there. For a Hyatt, customer service is poor. When I arrived, they told me that the room was not ready but would be ready soon. I waited for an hour but the room was still not ready. Then they said they would call me. They never called. I had to call them back an hour and a half later before they finally said the room was ready. When I got to the room the lights did not not work and the sink did not work either the furniture was also very dirty. When I called to let them know about these problems I was put on hold and then disconnected 3 times.
- Official Description (provided by the hotel):
- The Hyatt Regency Mission Bay Spa and Marina is located in the heart of San Diego, Mission Bay. The hotel offers casual elegance in the heart of Mission Bay Aquatic Park with panoramic views and superior service. Our 429 appointed guestrooms feature Hyatt Grand Beds, flat screen televisions and panoramic views of the Pacific Ocean and Mission Bay. Experience the thrills of our award winning swimming pools and water slides, take a stroll to the world famous SeaWorld San Diego located less than a mile off property, or relax in the tranquility of our Blue Marble Spa. To indulge your culinary senses, let our staff serve you in our waterfront restaurant Red Marlin or head over to SWIM and enjoy light fare and cocktails by the pool. The Hyatt Regency Mission Bay strives to provide the highest level of guest service and comfort. From the moment you arrive, our staff will welcome you to our hotel and treat you with unparalleled attentiveness to ensure that every stay exceeds your expectations. ... more less
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- Also Known As:
- Hyatt Regency Mission Bay Hotel San Diego
- Hyatt Regency San Diego
- Hyatt San Diego