I suppose the moral of this review should be “never stay at a hotel during a major renovation”. But if you don’t know it’s happening, how can you avoid it? The Regency branding is supposed to indicate a luxury resort and setting, but staying at this Hyatt in November 2007, with their renovation running five months late, only the setting part was even mildly luxurious.
This hotel comprises both a main high-rise tower and some low-rise marina-side accommodation. At the time we stayed there the main lobby wasn’t built, and the only place for breakfast, apart from expensive room service, was the Swim Cafe, a pool-side snack bar intended to serve pool-users. The choice was absolutely minimal and self-service. The pools themselves were not in use, as their renovation hadn’t quite completed either.
Our marina view king room was fine in itself - spacious, light and airy, if a little minimalist on the decor. The view was good with a sunny balcony. Our bathroom lacked a tub, and the shower ran water that was tepid at its warmest. The hotel’s public facilities were just non-existent. There were no lounges or other public spaces available. The hotel was largely occupied by business convention groups, who dominated the place. One group were selling a gothic teen clothing brand, and their delegates ate from a mobile kitchen around the back of the hotel, and were a frequent site coming and going, wearing hoodies, drinking beer in the elevators, and generally acting like extras in a bad teen movie.
I’m sure this hotel will be better when it’s renovated, but from the layout and situation I doubt it will ever be great. The location on the marina is nice, and if proximity to Flipper is your overriding factor, then you will be close to Sea World. But the limitations of the architecture will never make for a wonderful hotel, renovated or not.
How Hyatt have the nerve to sell rooms in a hotel with so few of the facilities working is beyond me, and sell those rooms at full price too. I felt it was worth only half what we paid given the state of the place, and were thankful we had only a two-night stay pre-paid. There was a time when Hyatt meant certain quality and class in a hotel. That time is clearly in the past.
- Official Description (provided by the hotel):
- The Hyatt Regency Mission Bay Spa and Marina is located in the heart of San Diego, Mission Bay. The hotel offers casual elegance in the heart of Mission Bay Aquatic Park with panoramic views and superior service. Our 429 appointed guestrooms feature Hyatt Grand Beds, flat screen televisions and panoramic views of the Pacific Ocean and Mission Bay. Experience the thrills of our award winning swimming pools and water slides, take a stroll to the world famous SeaWorld San Diego located less than a mile off property, or relax in the tranquility of our Blue Marble Spa. To indulge your culinary senses, let our staff serve you in our waterfront restaurant Red Marlin or head over to SWIM and enjoy light fare and cocktails by the pool. The Hyatt Regency Mission Bay strives to provide the highest level of guest service and comfort. From the moment you arrive, our staff will welcome you to our hotel and treat you with unparalleled attentiveness to ensure that every stay exceeds your expectations. ... more less
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- Also Known As:
- Hyatt Regency Mission Bay Hotel San Diego
- Hyatt Regency San Diego
- Hyatt San Diego