My car was keyed from end-to-end in the parking lot of the Crowne Plaza Hotel. The hotel did NOTHING about it, leaving a very cold message on my voicemail informing me their insurance doesn't cover it. After all the money I spent at the hotel, food, drinks, they did not so much as offer even a gesture of compensation. My car damage came to over $2000 and I had to pay $500 for the deductible. Needless to say I will not spend ONE more penny at that hotel - ever again.
Watch your cars visitors, the guard sitting 10 feet from where my car was parked and damaged said he saw "nothing." AND they charge you for parking! TERRIBLE customer experience, BAD customer service.
- Official Description (provided by the hotel):
- San Diego Hotel Offers a Tropical Oasis Welcome to the San Diego Crowne Plaza Hotel located in the heart of Mission Valley. Our affordable luxury hotel is just minutes from the San Diego International Airport (SAN)and near many of Southern California's most popular attractions. Families lodging at our choice San Diego hotel can enjoy convenient access to many of California's best attractions, including the world-renowned San Diego Zoo, Balboa Park, Sea World and the gorgeous Pacific Ocean beaches. Our upscale hotel in San Diego, CA provides business travelers with quick access to many area businesses, such as the San Diego University of Integrative Studies, the University of San Diego, the UCSD Medical Center and the Scripps Mercy Hospital. Guests lodging at our luxurious San Diego accommodations can take advantage of our hotel's premium meeting facilities. With 26,000 square feet of flexible meeting space, endless room style arrangements and catering services available, our San Diego hotel can accommodate meetings and events of all sizes and types. During your stay at our hotel near the San Diego Zoo, you can relax in a tropical paradise. Lounge by the outdoor pool while listening to the soothing sounds of the outdoor waterfall, or enjoy fresh sushi at the Islands Sushi & Pupu Bar. Book your reservation today and see why our Crowne Plaza is among the finest San Diego hotels. ... more less
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- Also Known As:
- Crowne Plaza Mission Valley
- Crowne Plaza San Diego