I have only given this a three because I did not feel it matched up to the Crowne Plaza brand. As a regular Holiday Inn it would have got a four. I stayed here with a large group and got upgraded to the Executive floor as I hold platinum status. This also got me free Internet and Parking which are otherwise expensive extras (I am always very irritated when I find a hotel I have booked does not offer these basic services free!).
The staff were great and my room was spacious and comfortable if a bit dated. It overlooked the freeway and there was some noise - not too bad but double glazing the balcony doors and ensuring they fit properly when shut would have eliminated it altogether.
The design of the hotel is very poor. It is necessary to go outside, without any cover, to get from the reception/restaurant block to the main accommodation block which has external balcony entrances to the rooms like an old motel. No problem on dry days, but we had two days of heavy rain and got quite wet making the trip! The uneven paths meant that great pools of water collected (and were not cleared) which had to be navigated around and many areas were very slippery This could be fixed.
I found the breakfast buffet very disappointing for a hotel of this calibre. The food was OK but the selection was poor. It was the sort of reduced selection you would get in a hotel or airport executive lounge rather than the main breakfast buffet restaurant of a Crowne Plaza level hotel!
If coming to the San Diego area again, I wouldn't avoid this hotel at the right price, but I am sure I could find a better deal with free parking, free breakfast and free Internet!
- Official Description (provided by the hotel):
- San Diego Hotel Offers a Tropical Oasis Welcome to the San Diego Crowne Plaza Hotel located in the heart of Mission Valley. Our affordable luxury hotel is just minutes from the San Diego International Airport (SAN)and near many of Southern California's most popular attractions. Families lodging at our choice San Diego hotel can enjoy convenient access to many of California's best attractions, including the world-renowned San Diego Zoo, Balboa Park, Sea World and the gorgeous Pacific Ocean beaches. Our upscale hotel in San Diego, CA provides business travelers with quick access to many area businesses, such as the San Diego University of Integrative Studies, the University of San Diego, the UCSD Medical Center and the Scripps Mercy Hospital. Guests lodging at our luxurious San Diego accommodations can take advantage of our hotel's premium meeting facilities. With 26,000 square feet of flexible meeting space, endless room style arrangements and catering services available, our San Diego hotel can accommodate meetings and events of all sizes and types. During your stay at our hotel near the San Diego Zoo, you can relax in a tropical paradise. Lounge by the outdoor pool while listening to the soothing sounds of the outdoor waterfall, or enjoy fresh sushi at the Islands Sushi & Pupu Bar. Book your reservation today and see why our Crowne Plaza is among the finest San Diego hotels. ... more less
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- Also Known As:
- Crowne Plaza Mission Valley
- Crowne Plaza San Diego