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Embassy Suites by Hilton San Diego - La Jolla
Ranked #48 of 278 Hotels in San Diego
Certificate of Excellence
GreenLeadersSilver level
Reviewed December 8, 2013

Been here a week out of two. Glad I chose to stay here. My room is spacious, The staff is wonderful. Breakfast is great. Laundry washer and dryer are free to use, like I am today. Happy hour is most happy. And watching football on the big screens was super yesterday. There is a mall next door; I found a Godiva chocolate store for a treat...all good.

Room Tip: all rooms are good in this place. This is my second visit where I stayed on lower and upper floors.
  • Stayed: December 2013, traveled on business
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Thank Douglas W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaJolla-ES-GM, General Manager at Embassy Suites by Hilton San Diego - La Jolla, responded to this reviewResponded December 17, 2013

Dear Douglas W,

We are delighted to hear especially from such a seasoned traveler that your experience here at the Embassy Suites San Diego-La Jolla was indeed exceptional. we appreciate you as our guest and certainly look forward to the next opportunity to welcome you back.

Cheers
Tim

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985 - 991 of 1,538 reviews

Reviewed December 8, 2013

Everything was great comp breakfast omellettes to order pancakes bacon etc great. Free drinks in the evening full bar great room was clean everything was great Emassy is the best. First time and I will never stay anywhere else

  • Stayed: December 2013, traveled as a couple
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Review collected in partnership with Embassy Suites Hotels
Thank Michael G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaJolla-ES-GM, General Manager at Embassy Suites by Hilton San Diego - La Jolla, responded to this reviewResponded December 17, 2013

Dear Michael G,

I am delighted that we delivered the 'BEST" and your experience from breakfast to the evening reception and everything in-between allowed this.

Cheers and here's to the next time and looking forward to delivering the most exceptional.
Tim

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Reviewed December 5, 2013

There must be a way to verify the keying process of the room card keys. One of the card keys didn't work, and I locked myself and my wife out of the room after I grabbed the wrong one. Not a huge deal, but inconvenient nonetheless. The room clearly had a very musty, dank smell and humid feel to it when you walk in. It should have been pretty obvious to anyone walking in the room. It should have been aired out or something. I'm surprised the room was not noticed by anyone. We had to open up the sliding glass door in the back for an hour or so to air out the room. We left the room because it was annoying. The bathroom fixtures were very sloppy in their operation. The sink fixture was loose and not mounted properly. Again, I'm surprised that someone wouldn't notice while the room was being cleaned and then adjusted properly. Just gives the impression of a "cheap" hotel. I would expect this of a lower tier hotel, but not an Embassy Suites.

  • Stayed: November 2013, traveled as a couple
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Review collected in partnership with Embassy Suites Hotels
Thank Daniel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaJolla-ES-GM, General Manager at Embassy Suites by Hilton San Diego - La Jolla, responded to this reviewResponded December 17, 2013

Dear Daniel S,

Thank you for taking your valuable time to allow us to understand the challenges you experienced during your recent stay, after reading your comments I am possibly thinking that this specific experience may of been another hotel as our guest suites do not have opening doors or windows.

I do hope that you will allow us the next opportunity to accommodate you when your plans bring you back to San Diego and hope that we will deliver an excellent experience.

Cheers
Tim

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Reviewed December 4, 2013

I stayed here at the Embassy Suites back in July and did not have a very good stay. After getting a very proactive response from the management I decided to give the hotel another chance when we returned to San Diego this past week. I have to say it was 98% better all around! The only repeat issue I had was with the TV loosing its satellite feed (happened first stay as well), but the repair man quickly responded and fixed the issue. The hotel was very clean, the staff was great and always very helpful (even though they were being run ragged by several soccer teams), the breakfast was fantastic, and we enjoyed the happy hour offered. I also really appreciated that they had pool toys available for kids, this made my 5 year old very happy! Great stay this time and will definitely be back.

  • Stayed: December 2013, traveled with family
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Thank Megan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaJolla-ES-GM, General Manager at Embassy Suites by Hilton San Diego - La Jolla, responded to this reviewResponded December 5, 2013

Dear Megan P,

Firstly thank you for allowing us the pleasure and opportunity to welcome you back, especially after a not perfect experience the first time around. Delighted that this stay we delivered excellent from top to bottom.

Ms. P, again thank you and your and our other guest comments are shared with every colleague here in the hotel and again truly appreciate them and our guests,

Cheers
Tim

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Reviewed December 4, 2013

We stayed here with our kids in June 2013 during a weekend trip to San Diego with another family. This hotel is spotless from top to bottom and we enjoyed our stay. Public areas are well appointed and the water features in the public areas were a nice touch. Breakfast was great, if a bit crowded due to the many families with kids staying there over the weekend. However, they opened an additional seating area so everyone could find someplace to sit. Rooms are laid out like every other Embassy Suites you have stayed at, but are clean, well appointed and comfortable. We had a great experience here and will definitely return.

  • Stayed: June 2013, traveled with family
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Thank ew89074
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaJolla-ES-GM, General Manager at Embassy Suites by Hilton San Diego - La Jolla, responded to this reviewResponded December 5, 2013

Dear ew89074,

Brilliant news and delighted that you and your family had a truly fantastic time - we too are looking forward to your return.

Cheers
Tim

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A TripAdvisor Member
Los Angeles, California
1
Reviewed December 3, 2013

We selected this hotel because the rooms are all suites and for its proximity to both La Jolla Village and the Safari Park. We stayed with the kids and enjoyed the whole experience. The complimentary breakfast cannot be beat (in overall value) and there is also a free evening reception with chips and adult beverages. The room was clean and had the living and bedrooms separated by a door. Bathroom was clean with soap/shampoo/conditioner and a hair dryer. There weren't extra pillows for the sofa bed, but you can ask for housekeeping to bring you a couple.

  • Stayed: November 2013, traveled with family
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Review collected in partnership with Embassy Suites Hotels
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaJolla-ES-GM, General Manager at Embassy Suites by Hilton San Diego - La Jolla, responded to this reviewResponded December 5, 2013

Dear TripAdvisor Member,

Thank you firstly for being our guest and secondly delighted that not only did the hotel live up to your expectations but the team here delivering brilliant cleanliness and an exceptional experience.

We certainly look forward to the next opportunity to welcome you back.

Cheers
Tim

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Reviewed November 30, 2013

We invited our friends from Buenos Aires to come to visit us. The wanted to know the beautiful California. They were staying only 2 wks. So it was difficult to decide what to do and what to visit with so limited time. We decided to go to San Diego. But a friend of us recommended to go first to La Jolla and spend a night at the Embassy Suite. So we did and had a wonderful experience in our stay.

  • Stayed: November 2013, traveled with friends
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Review collected in partnership with Embassy Suites Hotels
Thank Angela Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaJolla-ES-GM, General Manager at Embassy Suites by Hilton San Diego - La Jolla, responded to this reviewResponded December 3, 2013

Dear Angela Z,

Thank you and to your friend for suggesting you and your international friends stay at our hotel, we are delighted that you all had such a brilliant time. Here's to you and other friends and family to the next opportunity to welcome you back.

Cheers and again thank you for being our guest.

Tim

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton San Diego - La Jolla

Address: 4550 La Jolla Village Dr, San Diego, CA 92122-1248
Phone Number:
Location: United States > California > San Diego
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Green Hotel in San Diego
#37 Business Hotel in San Diego
#39 Romantic Hotel in San Diego
#49 Family Hotel in San Diego
Price Range: $158 - $334 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton San Diego - La Jolla 3.5*
Number of rooms: 340
Official Description (provided by the hotel):
Located just minutes from the beautiful beaches of La Jolla, CA, the Embassy Suites San Diego - La Jolla offers unparalleled comfort for business and leisure travelers. Hotel guests enjoy spacious suite accommodations, complimentary cooked-to-order breakfast, and refreshments with light snacks at the complimentary Evening Reception. The hotel's 340 suites are 100% non-smoking and feature a private bedroom, living room with sofa bed, two HDTVs, MP3 player/clock radio, workspace with ergonomic desk chair, and Internet connection availability. Additional on-site amenities include meeting and event space, business center, fitness center, dry sauna, and indoor pool. Dine easily with room service or at one of the on-site restaurants, P.F. Chang's China Bistro or Indulge Restaurant and Lounge. Ideal for business travelers, this La Jolla hotel is conveniently located near the offices of Ernst & Young, IBM, and Pfizer. Leisure guests enjoy close proximity to La Jolla beaches, the San Diego Zoo, Legoland California, Torrey Pines Golf Course, and Westfield UTC. ... more   less 
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Also Known As:
Embassy Suites San Diego - La Jolla Hotel San Diego
Embassy Suites La Jolla
San Diego Embassy Suites

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