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“Great fit for our family adventure”

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Embassy Suites by Hilton San Diego - La Jolla
Ranked #49 of 278 Hotels in San Diego
Certificate of Excellence
GreenLeadersSilver level
Oak Hill, Virginia, United States
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great fit for our family adventure”
Reviewed August 25, 2013

Reservation process was simple -- and made a request the morning of check in to have two adjoining rooms and the front desk person couldn't have been nicer about making that happen. When we checked in, they folks at the front desk offered great information about parking (you can park on the street at no cost). The rooms were large -- I think even for Embassy Suite standards -- and clean and up to date. The breakfast in the morning was fabulous and how wonderful not to have to leave the hotel. There were seven in our group and we even found a table for all of us. We stayed here in between a day at LEGOLAND and a day at SeaWorld -- great location!!

  • Stayed August 2013, traveled with family
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Helpful?
Thank CMSM98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaJolla-ES-GM, General Manager at Embassy Suites by Hilton San Diego - La Jolla, responded to this review, August 27, 2013
Dear CMSM98,

Delighted that you and your family found the location, suites, cleanliness, and legendary complimentary amenities to be perfect.

I and we look forward to the next opportunity to welcome you, your family, and friends back to the Embassy Suites San Diego-La Jolla.

Cheers
Tim
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (238)
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English first
Vancouver, BC
1 review
Reviewed August 24, 2013

The rooms were a little old but I loved having a separate section for the bedroom and living area....helpful with kids. The breakfast was great and the evening cocktail hour was a nice touch. I would recommend this hotel.

  • Stayed August 2013, traveled with family
    • Value
    • Location
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Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank LisaGVancouver_BC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaJolla-ES-GM, General Manager at Embassy Suites by Hilton San Diego - La Jolla, responded to this review, August 27, 2013
Dear LisaGVancouver,

Delighted that you and your family enjoyed your stay and that the complimentary breakfast and evening reception were a hit.

The hotel continues to enhance our guest experience both in amenities and furnishings, this coming October will see the replacement of the guest suite carpet. We hope to see you in the very near future and again thank you for being our guest.

Cheers
Tim
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 21, 2013

the US isnt really known for great service, so dont have any expectations about that. Nothing like our hotels back home in India or the rest of Asia.

The rooms are large and spacious. The bed is very comfortable. The house keeping is good. The location is superb, right in the heart of San Diego with the beaches just about a 10 minute drive and a nice mall right opposite that you can walk to. I travel for business and always prefer to stay here as we get a good deal for long stays.

Room Tip: Ask for the corner suites
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
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Helpful?
Thank ArnavWildernessEnthu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaJolla-ES-GM, General Manager at Embassy Suites by Hilton San Diego - La Jolla, responded to this review, August 27, 2013
Dear ArnavWilderness,

Thank you for being our guest and delighted that you had a fantastic time during your stay, the location, your accommodations, and proximity to everything you wanted to see and do.

It is and will continue to be my and our responsibility to deliver excellence in service and I appreciate your suggestions and take them very seriously.

We certainly look forward to the next opportunity to welcome you back to lovely La Jolla.

Cheers
Tim
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin, Texas, United States
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 21, 2013 via mobile

If you are traveling with kids and want a measure of privacy without getting two rooms, this is your spot. Biggest downside is that it's filled with sea world and legoland going families...so if that's not your scene, you'll want to stay somewhere else.

  • Stayed July 2013
    • Value
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    • Rooms
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    • Service
Helpful?
Thank BGZ13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaJolla-ES-GM, General Manager at Embassy Suites by Hilton San Diego - La Jolla, responded to this review, August 27, 2013
Dear BGZ 13,

Thank you and your family for being our guests and indeed the two room suites are perfect for both parents and children alike, two televisions and separate rooms.

During the summer we are fortunate to be the choice for many families enjoying the many attractions and brilliant beaches in the San Diego and La Jolla area, and of course after labor day still a perfect time to visit, but with fewer visiting the area you would enjoy it just a little more.

Cheers and hope to have the opportunity to welcome you all again.

Tim
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Torrance, California
2 reviews
Reviewed August 20, 2013

Basic hotel nothing fancy, even though they call their rooms suites I don't consider them suites Our room smelled bad. Furnishings were old and somewhat worn. There were probably more kids in this hotel than adults. I would not recommend for couples.

  • Stayed August 2013, traveled as a couple
    • Value
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Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank John E B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaJolla-ES-GM, General Manager at Embassy Suites by Hilton San Diego - La Jolla, responded to this review, August 27, 2013
Dear John E B,

I very much appreciate your commentary to your recent stay here and apologise that your suite was not perfect; I have of course passed this information on to my colleagues in the suite keeping department to ensure that all guest suites are presented to every guest perfectly clean.

Although most all of our suites are the consistent Embassy Suite, we have just but a handful of suites that are corner one's that are set up a little different, however still with a separtate living room and bedroom. Again I am sorry for your experience and hope and trust that when your travel plans bring you back to San Diego, that you allow us the opportunity to deliver excellence.

Yours sincerely,

Tim
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
houston, United States
1 review
Reviewed August 20, 2013

The breakfast is worth the stay. Best I have ever had. The location is great for business in the area and there is a nice mall across the street not to mention the PF Changs next door. The lobby is well kept and the rooms area clean and they have added air purifiers that seem to work well.

  • Stayed August 2013, traveled on business
    • Value
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Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Claude M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaJolla-ES-GM, General Manager at Embassy Suites by Hilton San Diego - La Jolla, responded to this review, August 22, 2013
Dear Claude M,

Delighted that you loved our breakfast and the perfect location of the hotel, thank you for being our guest and we look forward to the opportunity to welcome you back again.

Cheers and thank you,

Tim
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scottsdale, Arizona
Level 4 Contributor
31 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed August 19, 2013

Stayed with the family for five nights. Sofa bed was pre-made, which was a plus. Fridge didn't work right; a replacement was promptly provided. Breakfast was good, but can get very busy if you don't get there early.
Good location; they charge for parking, but free street parking was easy to find each night.
Room size was a bit too small. The table has two chairs and a "desk chair," so meals were easiest done on the floor 'picnic style' using towels.
Found hotel personnel to serve their role, but no one over five days was particularly friendly or went out of their way to do anything extra.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SkokieTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaJolla-ES-GM, General Manager at Embassy Suites by Hilton San Diego - La Jolla, responded to this review, August 20, 2013
Dear SkokieTraveller,

Thank you so much for allowing us to understand and continue to improve our guests experience, your Senior status is valued and information taken very seriously.

I am delighted that our team delivered a working order refridgerator, although I must apologise for it not being correct upon arrival, and that although we have a large number of guests during the summer we should be able to deliver exemplarly service to each and every guest.

Thank you again for being our guest and I do hope and trust that you consider our hotel again when your travels bring you to San Diego-La Jolla.

Cheers
Tim
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton San Diego - La Jolla

Property: Embassy Suites by Hilton San Diego - La Jolla
Address: 4550 La Jolla Village Dr, San Diego, CA 92122-1248
Phone Number:
Location: United States > California > San Diego
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Green Hotel in San Diego
#37 Business Hotel in San Diego
#39 Romantic Hotel in San Diego
#49 Family Hotel in San Diego
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites by Hilton San Diego - La Jolla 3.5*
Number of rooms: 340
Official Description (provided by the hotel):
Located just minutes from the beautiful beaches of La Jolla, CA, the Embassy Suites San Diego - La Jolla offers unparalleled comfort for business and leisure travelers. Hotel guests enjoy spacious suite accommodations, complimentary cooked-to-order breakfast, and refreshments with light snacks at the complimentary Evening Reception. The hotel's 340 suites are 100% non-smoking and feature a private bedroom, living room with sofa bed, two HDTVs, MP3 player/clock radio, workspace with ergonomic desk chair, and Internet connection availability. Additional on-site amenities include meeting and event space, business center, fitness center, dry sauna, and indoor pool. Dine easily with room service or at one of the on-site restaurants, P.F. Chang's China Bistro or Indulge Restaurant and Lounge. Ideal for business travelers, this La Jolla hotel is conveniently located near the offices of Ernst & Young, IBM, and Pfizer. Leisure guests enjoy close proximity to La Jolla beaches, the San Diego Zoo, Legoland California, Torrey Pines Golf Course, and Westfield UTC. ... more   less 
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Also Known As:
Embassy Suites San Diego - La Jolla Hotel San Diego
Embassy Suites La Jolla
San Diego Embassy Suites

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