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“Nice retreat”

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Pacific Inn Hotel & Suites
Ranked #173 of 278 Hotels in San Diego
Huntington Beach, California
Level 3 Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Nice retreat”
Reviewed June 6, 2014

Clean room, great location. No frills. Counter guy very informative, courteous and friendly. I love when the check in process goes this smooth. I will most likely stay here again. Especially when traveling alone.

  • Stayed June 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rhonda C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestRelationsDept, Public Relations Manager at Pacific Inn Hotel & Suites, responded to this review, June 27, 2014
Dear Ms. Rhonda C,

Thank you so much for leaving such a wonderful review. We really appreciate all of our guests who give us the opportunity to let us know how we are doing. Thank you so much for mentioning out staff and the wonderful customer service they provide as this is standard at all of our hotels. We look forward to your return and wish to thank you again for your feedback.

Sincerely,
Public Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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496 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (76)
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English first
Bonners Ferry, Idaho
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 23, 2014

We stayed here for several nights and really liked it. Our room was a bit dated but clean. It's nice and close to a lot of interesting places and only a few minutes from the airport. Pete was very accommodating to to a few special needs we had and made our time in San Diego much more enjoyable! Thanks Pete!!

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rocky_Mountain_Ricky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestRelationsDept, Public Relations Manager at Pacific Inn Hotel & Suites, responded to this review, June 27, 2014
Dear Rocky_Mountain_Ricky,

We really appreciate the time you took from your day to leave feedback about our Pacific Inn and Suites location. Thank you so much for acknowledging our staff member Pete and the excellent customer service he provides as this is a standard at all of our hotels. We are so happy Pete was able to supply you with those emergency forget items that we keep in stock and that you enjoyed your stay so much. Thank you again for your review and we hope to see you again soon.

Sincerely,
Public Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 20, 2014

I am student from Canada and I came to San Diego for a meeting and stayed at the Pacific inn for three nights. Rooms are very clean, staff is friendly and location is great! I strongly recommanded it.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank IlyesBe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestRelationsDept, Public Relations Manager at Pacific Inn Hotel & Suites, responded to this review, June 27, 2014
Dear llyesbe,

We are so happy you enjoyed your time at our Pacific Inn and Suites location in Sunny San Diego. Our location is perfect because it is so accessible and easy to navigate for all guests, especially families. Thank you so much for acknowledging how hard our housekeeping staff works to keep our hotel clean at all times and thank you for acknowledging how helpful our staff is. We really appreciate your recommendation and wish to let you know just how much we appreciate that you took time out of your day to write this review. We hope to see you soon.

Sincerely,
Public Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Carson, CA
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 17, 2014 via mobile

My husband and I have stayed at this hotel for the 4th time in the last couple of years and last night was the last time we ever will. Prior to last night we have enjoyed our experience and the location. After last night we will not ever be staying again. First we paid $180 for the jacuzzi suite which was fine but then we were asked for a separate deposit on the room which we had not ever been asked for before. But we agreed as there wouldn't be any problem and it would get refunded. We were then asked to sign a paper verifying that certain items were in the room, which was no problem and we went to the room, checked for the items (which one item, the coffee maker, was missing) so I wrote that on the paper signed and returned to front desk. I sensed that the manager seemed suspicious and even told my husband that it felt like they were looking for something to charge us for. After going to dinner and returning to our room last night we found that there was a large group of young people partying there, which we didn't think much about. They continued partying all night walking back and forth past our room, banging on there doors and using the pool area past three in the morning. My husband didn't sleep well at all but we didn't call and complain as we were only staying the one night. We checked out this morning and mentioned to the manager that the partying all night had disrupted my husband etc and they asked if we had called and we said no. They didn't really offer any apology or anything but fine, we checked out and were told our deposit would be refunded. We left our car there to go walk around the nearby farmers market before heading home when my husband received a phone call from the hotel stating they were charging us $60 because of a small blood stain on the sheets from my period. My husband couldn't believe it after having not slept well all night because of the partying. They agreed to reduce it to $20 but said they couldn't use the sheets again so they had to charge us. I have stayed in hotels all over the place and have never once had or heard of a hotel charging for a blood stain from your period. When we returned to pick up the car, I told the manager that we were extremely upset especially after spending $180 for a room already and having had to put up with the noise and disruption all night they had the nerve to charge us for that. What a disappointment because we really enjoyed our prior stays and the hotel and location but after that experience and the rude behavior and attitude of the manager sad to say we will not be returning.

Stayed May 2014, traveled as a couple
Helpful?
3 Thank Kelly B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestRelationsDept, Public Relations Manager at Pacific Inn Hotel & Suites, responded to this review, June 27, 2014
Dear Ms. Kelly B,

First of all, thank you so much for taking time out of your day to leave your feedback. We appreciate any and every opportunity to grow our company and improve our customer service. We hope that you enjoyed the amenities of the Jacuzzi suite which includes a two person, Jacuzzi style bathtub, a coffee maker (which we thank you so much for reporting missing so we could replace it in your room, these disappearances of equipment is one of the reason we charge refundable security deposits) a king size bed and much more.
Unfortunately, there wasn't much we could do about the noise as we had three previously booked parties of family members of our local college and high school graduates; however, we are very happy to hear that you enjoyed your stay with us the three previous times before.
Again, we thank you so much for taking time to leave this room and wish that you would reconsider staying at our hotel again as out of the four times you've stayed with us, three have been happy and pleasurable experiences.

Sincerely,
Public Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 13, 2014

This hotel was in a great spot right near the trolley which got us to all the good sights in san diego which were only few stops away. The room though was very stuffy and had a wierd smell in it every time we came back in the evening. We had to leave the room door open to air out the place!! The tv was very outdated but still worked. The fridge didn't work and the reception guy was extremely rude to us about it but got it replaced only because we complained and argued with him as we just bought some milk etc.

  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Skoosh

Helpful?
Thank Longtimetraveller234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mexico City, Mexico
1 review
Reviewed May 1, 2014

I highly recommend to stay here. I am traveling from Mexico City and I found this hotel perfect. It is 1 min walk from a trolley station and very well located. The staff is veeery friendly, specially Pete, who went all the way in trying to help me with recommendations and tips and making sure we were having a pleasant stay.the facilities were absolutely clean and comfortable. I would come back always.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jose_Fernando_Ojeda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 4 Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 21, 2014

The rooms are very reasonably priced, however had very dated and strange interiors. Our room had hand painted stars and swirls around the top... Clean. Wifi did not work very well, there were four of us in the room and no more than one person could use the wifi at a time, even then it was very slow. They did not have a license to provide breakfast even though it was advertised, we we were able to walk to the motel down the road and have breakfast there for free.

Overall, not terrible, and was ok for one nights stay.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Roo1111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pacific Inn Hotel & Suites

Property: Pacific Inn Hotel & Suites
Address: 1655 Pacific Highway, San Diego, CA 92101-2414
Location: United States > California > San Diego
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
Ranked #173 of 278 Hotels in San Diego
Price Range (Based on Average Rates): $
Hotel Class:2 star — Pacific Inn Hotel & Suites 2*
Number of rooms: 32
Official Description (provided by the hotel):
Whether you are arriving in town for business, enjoying a vacation or departing from San Diego on a cruise or flight, the Pacific Inn Hotel & Suites is the ideal choice for cheap hotels in San Diego. A great choice for business and leisure travelers alike, the Pacific Inn in Downtown San Diego provides easy access to everything San Diego has to offer. Our affordable hotel is located only one block from the San Diego Bay and minutes from the Convention Center, the San Diego Airport and the city’s most popular attractions including the historic Gaslamp Quarter, Seaport Village and the World Famous San Diego Zoo. The Pacific Inn & Suites combines seaside charm with friendly service, comfortable accommodations, and a convenient location, making us the ideal choice for affordable hotels near downtown San Diego. When comparing budget downtown San Diego hotels, guests find that the Pacific Inn offers great value with our comfortable accommodations and selection of amenities. Whether you are getting ready for a day of sightseeing around San Diego or a successful meeting at the Convention Center, the Pacific Inn offers a variety of amenities and services to meet your needs. For your convenience, we provide free guest parking and Wi-Fi. The Pacific Inn is pet-friendly, so feel free to bring your four-legged friends along. We invite you to relax at the hotel swimming pool or take a stroll to the nearby Bay. ... more   less 
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Also Known As:
Pacific Inn Hotel And Suites
Pacific Hotel San Diego
Pacific San Diego

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