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Michael C
Champaign-Urbana, Illinois

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1.0 of 5 bubblesReviewed Jul 2, 2019via mobile
Where do I begin? The room wreaked of a urine odor. Despite purchasing Febreze spray and room deodorizer, we could not eliminate odor. There is a large sign warning that cancer causing material is present in the hotel structure. The fire alarm sounded 3 times out of a 5 day stay. The pool is very small and the hotel is extremely noisy with no interior corridors. Don’t stay here- find another hotel in the San Diego.

Date of stay: July 2019
Trip type: Traveled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jesse D, Front Office Manager at Mission Bay Inn San Diego, responded to this review
Responded Jul 3, 2019
We apologize for the inconveniences you experienced during your stay. The state of California requires all businesses to place a warning sticker when using chemicals that may or may not cause cancer. The chemicals we use at our hotel are environmentally friendly. Unfortunately during your stay an unknown person pulled the fire alarm has a prank.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed June 21, 2019

Employees were very nice. However, this was a very old and worn down BW hotel. Room was very clean but the decor was very old. Looked like an old Motel 6. Was not told the ice machine was right outside my room. Not worth the $201 per night. Only stay here if other hotels are booked.

Date of stay: June 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Companion24084245911
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jesse D, Front Office Manager at Mission Bay Inn San Diego, responded to this reviewResponded June 24, 2019

Thank you for your review. We appreciate the feedback. Full renovation starting this November.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 5, 2019

We were disappointed with this hotel as we had booke thinking it was nearer La Jolla than it was. When we found it we had only booked two nights so decided to stay. It was out on a limb and next to a builders storage yard, no nice views. Our Room was on ground floor right behind the reception so very dark. As we were touring around in the day we did not bother to change room.It was the usual odd room for USA Best Westerns where the Wash Basin is in an alcove in the room, do not understand why they do this. Rooms are normal large size with two Queen beds
Breakfast was a buffet in seperate room it was ok but not a lot to choose from very basic.

It is at least a 15 minute drive into La Jolla and Beaches, could be longer with traffic.
You are however just off the Freeway, so can get to Downtown easily.

The pool area is small so if half the residents tried to use it it would be jam packed.

The TV did not work and they did knock $25.00 off the bill.
The reception staff were good especially the young lady. However they are not very clued up for where to eat.

Date of stay: May 2019
  • Trip type: Traveled as a couple
    • Location
    • Rooms
    • Service
Thank Graham J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jesse D, Front Office Manager at Mission Bay Inn San Diego, responded to this reviewResponded June 7, 2019

Thank you for your review. We appreciate the feedback.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 4, 2019

Checking in was fast. Very courteous and helpful young lady at the counter. Made sure we had a 3rd floor room that we asked for. Pool area was very clean with heated pool. Free breakfast was appreciated. Very good coffee. bathroom in room quite small. Bed not as comfortable as other Best Westerns I’ve stayed at.

Date of stay: May 2019
2  Thank 48MB1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jesse D, Front Office Manager at Mission Bay Inn San Diego, responded to this reviewResponded June 7, 2019

Thank you. We'll forward this review to our front desk agent.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 22, 2019

Very clean motel. Room is comfortable, large & clean. Staff is friendly & helpful. Location is convenient to beaches & downtown. Easy on & off highway. Breakfast is great in a large room with plenty of seating. The pool area is clean with a separate hot tub. Plenty of parking. I would definitely stay here again.

Date of stay: May 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank OnAir01477893084
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jesse D, Front Office Manager at Mission Bay Inn San Diego, responded to this reviewResponded May 24, 2019

Thank you for your review.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 19, 2019

Pretty good place. I guess I would stay here again. A bit pricey for what you get I think. But I was satisfied. There is a pool. But I didn't try it. Next time I would probably try the pool. There were good bananas at breakfast.

Date of stay: May 2019
  • Trip type: Traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
2  Thank 630JamesH630
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jesse D, Front Office Manager at Mission Bay Inn San Diego, responded to this reviewResponded May 21, 2019

Thank you for your review. We appreciate your feedback.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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