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Holiday Inn Express San Diego Airport - Old Town
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Reviews (1,217)
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751 - 756 of 1,217 reviews
Reviewed June 15, 2014

Stayed here before a flight and did a Park n' Fly and everything was great. Service was excellent...room (facing front) was very good and the shuttle was on time and efficient. Will definitely stay again.

Room Tip: We stayed in a room in the front of the hotel which was quiet
  • Stayed: June 2014, traveled as a couple
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3  Thank Luvtotravel456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this reviewResponded June 16, 2014

Thank you for the wonderful comments. We strive for great and impressive service to all of our guests and It makes us happy to read we exceeded our expectations at Holiday Inn Express Old Town. Iam glad to hear you had great experience with our complementary shuttles that we offer. Thank you once again for the great comments.
Sincerely,
Manager Holiday Inn Express Old Town
Suzy B

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 12, 2014

HIE Old Town is close to the aorport, car rentals, and the Freeway. It is a ten minute walk to the light Railway which brings you to the center of San Diego quite quickly. This is a bonus as parking is free at HIE Old Town, and not at the inner city hotels.
It is about a ten minute walk to Old Town with its arts and craft shops, a large number of restaurants, and historic sites. (HIE provides a free shuttle for guests to Old Town).
The staff is very friendly and helpful. They made us feel very much at home.

Breakfast was generous in size and options. Plenty of healthy choices.
The facilities are very nicely landscaped and maintained. There is a very nice sitting area and hot tub as well as a small pool.
The only down side is the first room were were assigned had wet carpet, The desk staff quickly moved us to another room. The decor is typical of this class hotel, and was comfortable for our brief stay. The only down side was the room had a funny odor and was on the freeway side of the hotel.

Room Tip: Ask for a room on San Diego Ave side of the hotel.
  • Stayed: May 2014, traveled with family
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3  Thank PVDVermont
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this reviewResponded June 16, 2014

We strive for great and impressive service to all of our guests and It makes us happy to read we exceeded our expectations at Holiday Inn Express Old Town. Iam glad to hear you had great experience with our complementary shuttles that we offer. Always great to hear that our staff went above and beyond to make your stay wonderful. I am glad you enjoyed our city of San Diego n took time to do fine dinning here. We appreciate the beautiful comments about our breakfast that we offer for free at the Holiday Inn Express Old Town. Thank you once again for the great comments,we hope to see you again soon.
Sincerely,
Manager Holiday Inn Express Old Town
Suzy B

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 8, 2014

I have stayed in this Holiday Inn Express twice, when catching early flights the next day. I love it because the staff couldn't be more helpful or friendly! The shuttle is efficient and on time. The rooms are clean and well equipped, and the beds comfortable.....need more?. I have never used the other facilities or had breakfast...but this is a great overnight stay near San Diego airport!

Room Tip: If traffic noise is likely to bother you ask for a room on the street side, not freeway side.
  • Stayed: June 2014, traveled as a couple
    • Value
    • Location
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3  Thank Diand11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this reviewResponded June 10, 2014

Thank you for the wonderful comments. We strive for great and impressive service to all of our guests and It makes us happy to read we exceeded our expectations at Holiday Inn Express Old Town. Iam glad to hear you had great experience with our complementary shuttles that we offer. Thank you once again for the great comments,we hope to see you again soon.
Sincerely,
Manager Holiday Inn Express Old Town
Suzy B

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 8, 2014

This hotel was one of the cleanest and well run that my wife and I have stayed in. The staff was obviously very well trained. They were very friendly, efficient and the price was very reasonable. The front desk clerks ( Elia and Jose stood out) were not only friendly but very helpful. They recommended sites throughout the city to visit as well as some great eating spots. The shuttle drivers (Fernando found my lost wallet and it was returned intact, Stephen and George were also outstanding) were also friendly and provided great information concerning most areas of the city. Great value for the money. ALD

Room Tip: Select a room facing San Diego Ave.
  • Stayed: June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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3  Thank Alfred D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this reviewResponded June 10, 2014

We appreciate the beautiful comments about our breakfast and shuttle services that we offer for free at the Holiday Inn Express Old Town. Thank you so much for taking the time to leave us your excellent feedback. We strive for great and impressive service to all of our guests and It makes us happy to read we exceeded our expectations at the Holiday Inn Express Old Town. Always great to hear that our staff went above and beyond to make your stay wonderful. Thank you once again for the great comments,we hope to see you again soon.
Sincerely,
Manager Holiday Inn Express Old Town
Suzy B

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 7, 2014

I was in and out of CA for a day. Shuttle took me everywhere I needed, loved Fernando and Josh, drivers. Staff was like my family, friendly and efficient. I will stay there all the time, since I will be going back and forth to pick up my grand daughter. Room was great, clean, breakfast excellent. A wonderful experience!

  • Stayed: June 2014, traveled solo
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    • Location
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3  Thank Bonita M J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this reviewResponded June 10, 2014

We strive for great and impressive service to all of our guests and It makes us happy to read we exceeded our expectations at Holiday Inn Express Old Town. Iam glad to hear you had great experience with our complementary shuttles that we offer. Always great to hear that our staff Fernando and Jose, went above and beyond to make your stay wonderful. I am glad you enjoyed our city of San Diego n took time to do fine dinning here. We appreciate the beautiful comments about our breakfast that we offer for free at the Holiday Inn Express Old Town. Thank you once again for the great comments,we hope to see you again soon.
Sincerely,
Manager Holiday Inn Express Old Town
Suzy B

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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