Be careful of the hotel staff! Especially the afternoon people. My wife and I didn't have a car so we relied on public transportation, which was fine, and the hotel shuttle which is where the trouble is. On each of our last 2 nights after calling for the shuttle, being put on hold and never returned too, calling repeatedly and told times the shuttle would be there to pick us up and then it never arrived we wound up taking cabs back to the hotel. This would have been fine if they would have just said that in the beginning but for some reason they preferred to make excuses and lie, very frustrating.
Also on needing a cab back to the airport at the end of our stay we were told they had "2 people they used" and would arrange it. Turns out it was a private van, possibly a friend or family member of someone on the staff, not in very good shape, the driver had to use a screwdriver to open the side door, to take us back. He charged us $5 more than a cab would have been.
The hotel itself wasn't bad but after instances like this and a couple other things it brings into question the honesty of some of the people working there.
- Official Description (provided by the hotel):
- Whether it's for a family vacation, a romantic getaway or when you're traveling on business, you can’t beat the friendly service and comfortable accommodations offered at the Comfort Inn & Suites Zoo/SeaWorld. This Choice Hotels’ Gold Hospitality Award winner offers a convenient location, excellent service and extra amenities, all backed by our Signature Guarantee. -Located on San Diego’s famous Hotel Circle, 5 minutes to SeaWorld, Zoo, Downtown and San Diego’s world-famous beaches -Five minutes from the new Riverwalk Golf Course and Mission and Fashion Valley Malls -Free deluxe breakfast buffet includes an assortment of pastries and muffins, toast, fresh fruit, choice of hot and cold cereals with milk, espresso, coffee, tea and a variety of juices. -Winner of Choice Hotels’ Gold Hospitality Award recognizing exceptional service, facilities and hospitality. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Choice Hotels, Hotels.com, Hotwire, Travelocity, Orbitz, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your Comfort Inn & Suites Zoo / SeaWorld Area reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Comfort Inn And Suites Zoo / Seaworld Area
- Comfort Inn & Suites Zoo / Seaworld Area Hotel San Diego
- Comfort Inn Hotel Zoo
- Comfort Inn San Diego Zoo
- San Diego Comfort Inn Suites Zoo
- Comfort Inn Suite Zoo Sea World