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Jackie R
San Diego, California

Wonderful service at the Luau

5.0 of 5 bubblesReviewed Sep 21, 2019via mobile
My boyfriend and I had a wonderful time at the Catamaran Luau this past August. They have delicious food and entertaining Polynesian performers! Their complimentary Mai Tai upon entering the event was tasty and strong (just how we like it)! Special thanks for the courteous and prompt service provided by the wait staff especially the very friendly Banquet Captain Dave Hopper! We will definitely be back next year!
Date of stay: August 2019
Trip type: Traveled as a couple
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Mr-Ryan-Wilson, Manager at Catamaran Resort Hotel and Spa, responded to this review
Responded Sep 23, 2019
Thank you for attending one of our summer sunset luaus here at the Catamaran Resort Hotel and Spa, Jackie! It is a fantastic evening filled with delicious food and live entertainment that will transport every guest straight to the Hawaiian islands. We are looking forward to you joining us again!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed September 20, 2019

Between the bay and the ocean, the hotel is in a perfect spot for beach activities and calmer bay activities. Staff uniformly helpful and cheerful. The room I had was on the cheaper side, but with good bed, curtains which fully closed, and was in within easy walking distance of the lobby. I did not know when I was assigned that room that I would not have direct access to the pool because of a fence surrounding the pool and instead had to go upstairs and back downstairs across a walkway. Not a big deal, but next time I would ask for a different room. The restaurant and bar had excellent food and service as well. Spa service was quite acceptable. Prices for this location were reasonable and I would not hesitate to stay there again.

Date of stay: September 2019
2  Thank Kampalapals
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mr-Ryan-Wilson, Manager at Catamaran Resort Hotel and Spa, responded to this reviewResponded September 21, 2019

Thank you for sharing your experience at the Catamaran Resort Hotel and Spa! We are delighted that you enjoyed the location, restaurant, and spa. We appreciate you staying with us and we look forward to welcoming you on your next visit!

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Reviewed September 18, 2019

We planned an event at the wonderful catamaran and it couldn't have gone better. Dave Hopper was our banquet captain and he was pleasant and very helpful and easy to work with. Looking forward to working with him again in the future

Date of stay: September 2019
Trip type: Traveled on business
2  Thank sblickfeldt
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mr-Ryan-Wilson, Manager at Catamaran Resort Hotel and Spa, responded to this reviewResponded September 19, 2019

Thank you for sharing your experience of hosting an event at the Catamaran Resort Hotel and Spa! We are pleased to hear that our staff provided excellent service throughout the planning process! Thank you again and we hope we get the opportunity to host another one of your events!

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Reviewed September 16, 2019

An awesome venue for drinks and eats anytime (especially with Banquet Captain Dave Hopper at your service) also great for a night or two with a room on the bay!! Beautiful view, awesome location, great service!

Date of stay: September 2019
    • Rooms
    • Cleanliness
    • Service
3  Thank xtinall
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mr-Ryan-Wilson, Manager at Catamaran Resort Hotel and Spa, responded to this reviewResponded September 17, 2019

Thank you for taking the time to share your experience of your most recent stay! We are pleased to hear that you enjoyed the sweeping views of Mission Bay and our staff provided excellent service! We hope to welcome you back again soon!

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Reviewed September 15, 2019 via mobile

We decided to do a staycation/ bday at the Catamaran this year! We are so glad we did! Not only is it an amazing property the staff is incredible as well! A big thank you to Dave Hopper who we felt went out of his way to not only accommodate us but made our stay that much more special. We appreciate your recommendations and advice!

Date of stay: September 2019
Trip type: Traveled with family
4  Thank jasona853
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mr-Ryan-Wilson, Manager at Catamaran Resort Hotel and Spa, responded to this reviewResponded September 16, 2019

Thank you for taking the time to share your experience of your staycation, Jason! What a great way to celebrate your birthday! We are pleased to hear that Dave provided excellent service - we are lucky to have him on our team! We hope you join us again soon!

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Reviewed September 15, 2019 via mobile

This place definitely has unique quirks that make it special - awesome landscaping/plants, the largest koi I’ve ever seen, numerous happy ducks, cool woodwork/furniture - but it has some def flaws, which also probably keep it on the affordable side! Our room was old, in the original section, was dark and kinda smelled musty. Pool was also surprisingly small for a hotel this size and did not have a good view, but the bar tender was nice and poured perfect vodka soda. Bay view was nice, but not sure why the deadline on top return was so early (5pm). If this place does renovate, (as it desperately needs) I hope they don’t lose any of their eclectic charm. I prob will not stay here again, opting for somewhere with a better pool and better beach access.

Date of stay: September 2019
Trip type: Traveled as a couple
3  Thank CarolinaMoons
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mr-Ryan-Wilson, Manager at Catamaran Resort Hotel and Spa, responded to this reviewResponded September 16, 2019

Thank you for taking the time to share your experience of your most recent stay. We are delighted to hear you enjoyed our Polynesian-themed resort that offers casual elegance with palm trees, lush vegetation, tiki torches, koi ponds, waterfalls, and exotic birds. We appreciate your feedback regarding your guestroom and have shared this management. We hope we get the chance to welcome you back for a much improved stay.

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