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“Excellent stay”

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BEST WESTERN PLUS Island Palms Hotel & Marina
Ranked #22 of 279 Hotels in San Diego
Certificate of Excellence
Rocklin, California
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Excellent stay”
5 of 5 bubbles Reviewed June 18, 2014

Can't say enough good things about this hotel. Our room was beautiful with large plantation shutters and a lovely patio overlooking the marina. We stayed at the Island Palms for 5 nights to celebrate my mother's 75th birthday. The marina view was amazing, along with the pool and outdoor fireplace. Housekeeping was superb (especially for having to take care of a Junior suite). We thoroughly enjoyed our stay on Shelter Island with lots of great restaurants nearby and a quieter pace than other areas of San Diego. The only minor complaint was the key card reader to our building was not working properly and would not always open when we returned from a day of sightseeing. Another minor inconvenience was that this hotel used to have free parking (and had free parking when I booked the trip), but now charges $10 per night. Otherwise our stay was exceptional!

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
3 Thank Iris_in_the_sun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,392 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (773)
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English first
Twin Falls, Idaho
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed June 17, 2014

We stayed here a few years ago in the newest building and had a bay view and just loved it. So anxious to go back. We were spending a week, so I was nervous about the room size. I e-mailed many times back and forth with Jessica and was able to upgrade to a junior suite for $30 more a night. I was able to get an upper floor and still a bay view as requested. The suite was perfect. BIG room, They already had a rollaway waiting for us. There was also a kitchen area...table, chairs, microwave, fridge, sink, dishes, etc. VERY large bathroom with private shower and toilet area. The maid service was great. Love the location and can go for nice walks on the property or across the street. The parking is somewhat limited and they are starting to charge for it. Our fee was waived as we had booked before this fee was started. We did not try the restaurant as I thought the prices looked a bit high. I do wish the hotel provided a free breakfast. But besides that, we will for sure be back.

Room Tip: We prefer an upper level with a balcony and both times have gotten a bay view. Yes, the bay is acros...
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  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kelsueowen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 17, 2014

I have been to San Diego many times, attending conferences, and had always stayed close to downtown at a much greater cost. I enjoyed my recent stay at Best Western Island Palms. It was clean, quiet and convenient for my non-business excursions. Getting to and from the airport using their free shuttle was a breeze and made comfortable by polite, friendly drivers. Without a car, traveling to the convention center, particularly in the evening, was inconvenient but not insurmountable. The location was a runner’s delight with runs including: big hills on the way to Sunset Cliffs Blvd to Ocean Beach; Harbour & Shelter Islands; Bessemer Path. A choice of 2 pools, not crowded, to relax in after. It was also nice to enjoy quiet morning coffee on a balcony. Staff, including housekeeping, were very friendly and accommodating.

Room Tip: Overlooking marina quieter, facing the bay may be nice view and more to see but may get some car no...
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  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ted_the_doctor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas, Nevada
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed June 17, 2014

This is a great hotel! The staff was friendly at the check-in desk and adjoining restaurant. I stayed in the part of the hotel that is not connected to the main lobby (I forget what they called it). Anyway, the rooms have a retro, Miami feel to them. They were clean, the bed was very comfortable, too. I ate at the restaurant that overlooks the marina. Just beautiful at sunset. Server was very helpful and attentive (but not overly so). The hotel has a great location and I wish I could have stayed a little longer.

Room Tip: I think any room you get would be fabulous.
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  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Shannon P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Uk
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed June 16, 2014

We really enjoyed our 4 day stay here and would definitely come back - we would try and ask for a room viewing the marina at the back of the building and with a terrace but other than that you can't really go wrong here!

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
2 Thank J C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canada
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed June 16, 2014

Stayed with family in a marina view room. First room we were given was on the ground floor with a very limited view of the marina thanks to the hedge around the patio. Returned to the front desk and the very helpful young lady who had checked us in moved us to a room on a higher floor. That room had a great view of the marina.It was a very good size with a great balcony to enjoy a glass of wine(or two ) on.
The hotel was fairly quiet on the days when we were there so we did not experience a problem with hotel parking.
The only slight disappointment was the food in the hotel restaurant but there are plenty of restaurants in the area if you are prepared to walk a short distance. Parking near the restaurants did seem a little difficult though.
Overall, a very pleasant stay.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SpudG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, Ca
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed June 16, 2014

Everything you would want in a hotel in San Diego. The two drawbacks as a Best Western are that it does not include breakfast in the room rate, and it charges $10 a day for parking (free in the public lot across the street).

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
2 Thank Randal F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Island Palms Hotel & Marina

Property: BEST WESTERN PLUS Island Palms Hotel & Marina
Address: 2051 Shelter Island Drive, San Diego, CA 92106-3105
Phone Number:
Location: United States > California > San Diego
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Family Hotel in San Diego
#18 Romantic Hotel in San Diego
#39 Business Hotel in San Diego
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Island Palms Hotel & Marina 3*
Number of rooms: 227
Official Description (provided by the hotel):
Located on San Diego's Shelter Island, the Island Palms Hotel and Marina is surrounded by the blue waters of San Diego Bay. Nestled among 6 acres of lush, tropical landscaping, this spectacular setting overlooks our private yacht marina and San Diego's largest yacht basin. Features and amenities include 227 beautifully-appointed guest rooms and suites, 2 heated waterfront pools and spas, waterfront restaurant and bar and over 6,300 square feet of water view meeting space. ... more   less 
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Also Known As:
Best Western Plus Island Palms Hotel And Marina
Best Western San Diego
San Diego Best Western

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