Arrived late to check-in & was greeted by Kyle, who was cheerful & friendly. Our shuttle driver also provided valet service to our room, which was very helpful as our room was on the 2nd floor with no elevator. We were provided Room 534 in the Casa del Mar building & it was roomy, impeccably clean & when I stepped onto the balcony - wow! This room overlooks the marina & the view at night was beautiful with the lights reflecting in the water from the docks & Point Loma homes on the hillside. We had breakfast at the hotel restaurant which was very good, but a bit pricey for the convenience of eating on-site. My only concern was that I requested the airport shuttle for 11 am the following morning, confirmed it with the receptionist after breakfast with the driver present, & waited until 11:20 am for the shuttle to arrive. The driver apparently forgot & went to pick up clients at the airport. We made airport check-in just under the 90-minute limit. Apart from this, I would have liked to have stayed longer to explore the marina, walk along the boardwalk & enjoy the pool/hot tub. All staff we met (housekeeping, maintenance, restaurant, etc) smiled & were especially friendly & courteous. Kudos to the B/W Island Palms for their warm service!
- Official Description (provided by the hotel):
- Located on San Diego's Shelter Island, the Island Palms Hotel and Marina is surrounded by the blue waters of San Diego Bay. Nestled among 6 acres of lush, tropical landscaping, this spectacular setting overlooks our private yacht marina and San Diego's largest yacht basin. Features and amenities include 227 beautifully-appointed guest rooms and suites, 2 heated waterfront pools and spas, waterfront restaurant and bar and over 6,300 square feet of water view meeting space. ... more less
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- Also Known As:
- Best Western Plus Island Palms Hotel And Marina
- Best Western San Diego
- San Diego Best Western