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“Beautiful property with 5 �� service”

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Best Western Plus Island Palms Hotel & Marina
Ranked #20 of 278 Hotels in San Diego
Certificate of Excellence
Reviewed March 10, 2013

This hotel is the gem of San Diego. The service was exceptional and the rooms were amazing. Anyone traveling with the family looking for a beautiful property to stay at, that is close to everything,should look at Island Palms as their first choice for reservations!

  • Stayed: March 2013
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1  Thank GoMrB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,566 - 2,572 of 3,797 reviews

Reviewed March 9, 2013

Don't be deterred by the Best Western name. It's in a unique spot in San Diego and has an island-resort feel to it while being close to many attractions. It is on Shelter Island next to a marina and facing the base on Coronado Island. Rooms face either the marina and hills, or downtown skyline - both are nice and it's a personal preference, but we liked the skyline view. There is a walking/running/biking path along the road right in front of the hotel, and the area is actually quite quiet (other than the military helicopters). It is a short drive to the SD harbor, USS Midway, Gaslamp district/Petco, SeaWorld, Mission Bay, Coronado Island and Balboa Park. Parking is free. There are some restaurants on Shelter Island and a live music venue next door if you want to stay in the area for the evening. The pool and hot tub are nice, with views of the marina. Great choice for families.

Stayed: February 2013, traveled with family
1  Thank tcf999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 8, 2013

Service- Amazing. Upon check-in, the clerk at the front desk checked us in promptly. We had questions about the best places to see and eat, and he was very helpful in making suggestions.

The cleaning staff was the best and friendliest I have ever witnessed at a hotel.

Value- Very good. From the outside, the hotel looks a little run down, but the rooms are very nice, and for the price you can't go wrong.

Sleep Quality- Beds were very comfortable. However, the air conditioner is VERY loud, so it was a little hard to sleep with the noise.

Cleanliness- Spotless. Very friendly and hard-working cleaning staff.

Location- Beautiful. Right on the edge of the marina.

Rooms- Very nice. The bathroom is quite large for a hotel bathroom and the shower is large and appeared to be recently re-done.

  • Stayed: February 2013, traveled with family
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1  Thank Zak H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 7, 2013

When I normally hear the best Western name in hotels I think low budget, bare bones. But the Island Palms changed my mind. The employees could not be friendlier and more accommodating. Always a smile and eagerness to serve. Kudos to Dale, night auditor who went out of his way to solve an issue& with a big smile.


The Casa Mar rooms were exceptional- island decor, free wifi and throughly clean. Plus the incredible marina view from your patio. The reason for 4 vs 5 is the paper thin walls, very hard bed & noisy A\C - but the rest was so good I can forgive a little these negatives. The restaurant had excellent food & service. Good happy hour drinks & food specials in lounge.

While not ideal location for business events at convention center downtown - if you're in SD for vacation don't stay in Mission Valley - Island Palms excellent for all SD has to offer by car.

Room Tip: Casa Mar rooms- island decor & gorgeous marina view
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  • Stayed: March 2013, traveled on business
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Thank Sandi978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 6, 2013

Had to come down to San Diego on business, stayed at the Best Western Island Palms. Nice room, nice views and excellent staff. Not to crazy about the idea that you need to purchase more Bandwidth for your computer and devices (iPod/Cell Phone), but other than that, it's nice & Free parking

  • Stayed: March 2013, traveled on business
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1  Thank dsd1101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 5, 2013

Stayed here 10/24/12 and had a lovely suite on top floor overlooking marina. Room was spotless and bed very comfortable. Towels and bed linens top notch. Dining area had a very nice table and 4 chairs; living area had a comfortable couch and chairs; nice flat screen to watch the World Series! Across the street from this hotel is the bay side with fantastic views of San Diego and a nice paved, walking area. This hotel will also loan you bikes to explore the area at no charge!

Did not eat at their restaurant so cannot comment there.

Would stay here again.

  • Stayed: October 2012, traveled with family
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3  Thank luvsf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 4, 2013

Our last visit there we stayed in the Casa Del Mar property and were very happy with both the staff and the room..I hate to post about this as it is already hard to get a reservation there, apparently the world has found out about the EXCELLENT service,,beautiful rooms,beautiful grounds & a great water view.Thank you for a wonderful weekend, we will return!! Oh yes did I mention how absolutely clean everything is at the property..Management should be very proud of the entire staff..

Room Tip: Have stayed there a few times, all the rooms are great
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  • Stayed: February 2013, traveled as a couple
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2  Thank LINDA H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Island Palms Hotel & Marina

Address: 2051 Shelter Island Drive, San Diego, CA 92106-3105 (Formerly BEST WESTERN PLUS Island Palms Hotel & Marina)
Phone Number:
Location: United States > California > San Diego
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Family Hotel in San Diego
#18 Romantic Hotel in San Diego
#26 Best Value Hotel in San Diego
#39 Business Hotel in San Diego
Price Range: $111 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Island Palms Hotel & Marina 3*
Number of rooms: 227
Official Description (provided by the hotel):
Located on San Diego's Shelter Island, the Island Palms Hotel and Marina is surrounded by the blue waters of San Diego Bay. Nestled among 6 acres of lush, tropical landscaping, this spectacular setting overlooks our private yacht marina and San Diego's largest yacht basin. Features and amenities include 227 beautifully-appointed guest rooms and suites, 2 heated waterfront pools and spas, waterfront restaurant and bar and over 6,300 square feet of water view meeting space. ... more   less 
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Also Known As:
Best Western Plus Island Palms Hotel And Marina
Best Western San Diego
San Diego Best Western

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