We pricelined a 3 star room, but the first room we were given here was a zero star dirty dive. Very old, very outdated and just plain dirty. When I complained the staff was very courteous and after some negotiating they offered to upgrade our room. We were given some kind of a family suite that was completely different and much more updated. There are some nice things about this hotel, the gardens are nice and it is spread out, but it can make it very confusing trying to negotiate the maze of buildings to get to the pool or parking. Our second room was nice enough, but the first room was enough for me to NEVER use Priceline again. Overall I am very disappointed with best westerns you never know what you will get, even with the "plus" designation. I know the parking fee is the norm, for San Diego, but it is just plain ridiculous.
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- Also Known As:
- Best Western Hacienda Hotel Old Town San Diego
- Best Western San Diego
- San Diego Best Western