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Bay Club Hotel & Marina
Ranked #40 of 286 Hotels in San Diego
Certificate of Excellence
Reviewed December 14, 2012

We arrived late and this was a close hotel to spend the night before we embarked on our trip. The staff was very friendly and helpful. The room was spacious and very clean. I would recommend this hotel.

  • Stayed: December 2012, traveled with family
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Thank jdigo1990
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thisavonladysadude, Front Office Manager at Bay Club Hotel & Marina, responded to this reviewResponded December 22, 2012

Thank you for your review. We are so glad to hear that, even though it was just a "quick stay", you found our staff "very friendly and helpful" and your room "spacious and very clean". We truly hope you will return the next time your travels bring you to San Diego. Warmly, Aaron Willard

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835 - 841 of 1,436 reviews

Reviewed December 13, 2012

great view and fulfilling complimentary breakfast, i just wish they had cream cheese and decaf tea) Close to old town, down-town and outlets. Quite and clean. Really nice affordable prices. Good restaurants are near-by.

Room Tip: marina-view is the best!
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  • Stayed: December 2012, traveled with friends
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Thank RedSvet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thisavonladysadude, Front Office Manager at Bay Club Hotel & Marina, responded to this reviewResponded December 22, 2012

Thank you for your five-star review of our hotel! We are glad to hear that you enjoyed your stay and thank you for your suggestions for our breakfast. We hope to have the privilege of welcoming you back on your next visit to San Diego! Warmly, Aaron Willard

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Reviewed December 12, 2012

We stayed for 2 days and really enjoyed our stay. The staff was very helpful and bent over backwards to help us. They even shuttled us to a nearby restaurant one evening. The room was spacious and very clean. The breakfast was awesome and free! I would surely recommend this hotel!

Stayed: December 2012, traveled as a couple
Thank MontanaBoomer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thisavonladysadude, Front Office Manager at Bay Club Hotel & Marina, responded to this reviewResponded December 22, 2012

We truly appreciate your taking the time to share about your recent visit to our hotel. It is wonderful to hear that you found our staff "helpful" and your room "spacious and very clean". We strive for the highest levels of guest service and are proud that it shows. We hope to have the opportunity to welcome you back on your next visit to America's Finest City! Warmly, Aaron Willard

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Reviewed December 12, 2012

Once again, I stayed at the Bay Club overnight on the way to visit family and as always, I thoroughly enjoyed the facility and staff. The Bay side room will be my choice on my next visit in the Spring.

  • Stayed: December 2012, traveled with family
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Thank golfshots
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thisavonladysadude, Front Office Manager at Bay Club Hotel & Marina, responded to this reviewResponded December 22, 2012

Thank you for taking time to leave a review of our hotel! We are so glad to hear that you "thoroughly enjoyed" your visit. We look forward to welcoming you back on your next trip to sunny San Diego! Warmly, Aaron Willard

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Reviewed December 8, 2012

We were unfamiliar with Shelter Island and chose the Bay Club mainly on price for our one night stay prior to a very early flight out. We found the hotel staff each wonderfully friendly and open, the facilities clean, and we arrived as they were finishing the decorating of a beautiful Christmas tree in the lobby. The piano player in the lobby also helped to greet us. We did not have a chance to try the dining, unfortunately. Looked like a nice dining room with nice view of the marina.

Room Tip: You can choose a marina view or bay view. We chose the bay view and watched naval and other ships fr...
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  • Stayed: December 2012, traveled with family
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Thank AlanGayleW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thisavonladysadude, Front Office Manager at Bay Club Hotel & Marina, responded to this reviewResponded December 11, 2012

Dear Guest,

Thank you so much for your five-star review of our hotel! It is wonderful to hear that you had an "excellent stay" and that you found our staff "friendly and open". Indeed, we try our best to make each guest feel at home with us. We truly hope to have the opportunity to welcome you back on your next visit to San Diego!

Warmly,
Aaron Willard
Front Office Manager

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Reviewed December 8, 2012

Overall the stay was nice. The staff were friendly. But it was very loud on the marina side where our room was located. We may not stay here again next time when we're in San Diego due to the noise level.

Room Tip: If you like quietness, stay away from the marina side.
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  • Stayed: November 2012, traveled with family
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Thank SmartBunny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thisavonladysadude, Front Office Manager at Bay Club Hotel & Marina, responded to this reviewResponded December 9, 2012

Dear Guest,

Thank you for taking the time to let us know about your recent stay at our hotel. We are certainly glad to hear that you found our staff friendly and had a nice stay overall. I do apologize that you found the marina side of our hotel to be noisy. Indeed, due to our marina view rooms overlooking several tranquil private yacht marinas, the marina view is most popular with our return guests looking for a peaceful getaway. We almost never have any complaints of noise. I would definitely appreciate the chance to speak with you directly regarding your stay so that we might learn more about the source of the disturbance and have the opportunity to resolve the issue. I look forward to speaking with you soon.

Warmly,
Aaron Willard
Front Office Manager
(619) 224-8888 ext 318
aaron@bayclubhotel.com

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Reviewed December 3, 2012

The facilities look quite nice, but the walls are paper thin. We weren't to sleep either night courtesy of the people next door. We could hear virtually everything they did, and then the first night we heard snoring like a banchee. The second night whoever was in the room next door felt compelled to have a very loud discussion until 3:00 in the morning. And yet again, once their conversation concluded, snoring that earplugs couldn't conceal.

The staff was kind of indifferent. The second night the fire alarm went off (unbelievably loud) because of faulty wiring. There were no apologies to the guests who ran out of their rooms in shock and pajamas. Once we were advised to return, we could hear loud discussion about how this has been happening for three months.

We won't be coming back......

Room Tip: While a hot breakfast sounds like a bargain, the food was pretty terrible. A very disappointing exp...
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  • Stayed: December 2012, traveled as a couple
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Thank marsha b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thisavonladysadude, Front Office Manager at Bay Club Hotel & Marina, responded to this reviewResponded December 9, 2012

Dear Guest,

Thank you for taking the time to submit your review on TripAdvisor after your recent stay at the Bay Club Hotel. I would like to offer our sincere apologies for your experience. We did recently have some challenges with our fire alarm system, but are confident that the wiring issues have been resolved. We pride ourselves on being a very guest-oriented and caring staff and I am indeed troubled to hear that you felt our front desk staff was indifferent to your concerns regarding the volume of your neighbors. We would have been more than happy to relocate you to a different room.

If you'd be willing to contact me directly at the phone number or email address listed below, I would very much like the opportunity to invite you back for a one-night stay as a token of our sincerity. We'd appreciate the second chance to demonstrate our commitment to quality service and comfortable, relaxing visits.

Thank you again for your time. I look forward to hearing from you at your convenience.

Sincerely,
Aaron Willard
Front Office Manager
(619) 224-8888 ext 318
aaron@bayclubhotel.com

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Additional Information about Bay Club Hotel & Marina

Address: 2131 Shelter Island Dr, San Diego, CA 92106-3106
Phone Number:
Location: United States > California > San Diego
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 Romantic Hotel in San Diego
#23 Family Hotel in San Diego
#64 Business Hotel in San Diego
Price Range: $107 - $240 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Bay Club Hotel & Marina 3.5*
Number of rooms: 105
Official Description (provided by the hotel):
Greetings from San Diego and beautiful Shelter Island, home of San Diego's best-kept secret, Bay Club Hotel & Marina! Our scenic waterfront location in Point Loma is conveniently close to San Diego International Airport, the Gaslamp Quarter, Sea World, the world-famous San Diego Zoo, Balboa Park, the Convention Center and local beaches. We are honored to have been inducted into TripAdvisor's Hall of Fame, having been awarded their coveted Certificate of Excellence each year from 2011 through 2017. As our guest, you'll be delighted with our waterfront location, nautical decor, beautiful restaurant and lounge, and our friendly and devoted staff. The Bay Club Hotel & Marina is the only hotel on Shelter Island offering a secure underground parking garage with convenient parking for a nominal nightly fee. Also, we do NOT charge resort fees. Each of our 105 guest rooms and suites are non-smoking and offer breathtaking views of San Diego Bay or our private marina and picturesque Point Loma. You'll enjoy our 42-inch HDTV's and free HBO and Disney channels. Our guests enjoy complimentary Wi-Fi; complimentary weekday USA Today newspapers; complimentary morning coffee in the lobby; and airport, Amtrak and cruise ship shuttle for a nominal fee. Be sure to check out our gift shop offering travel necessities, snacks, drinks and a wide range of souvenirs. Take a dip in our heated outdoor pool and hot tub, both with a fantastic marina view. Relax and unwind in our newly renovated restaurant, The Quarterdeck, with its fresh modern decor and a unique nautical theme along with great prices! Come join us for breakfast, a business or casual lunch, Happy Hour Monday through Friday, or a delicious dinner. Enjoy a cold beer or glass of wine from our large selection of craft beers or our delectable wine list. Patio and outside dining are also available with panoramic views of San Diego Bay and the Point Loma hillside. Be sure to ask about our dinner package, which includes dinner for 2 in The Quarterdeck restaurant and a bay or marina view room along with complimentary parking. Or, try our Shelter Island Escape package and you'll enjoy two welcome drinks and appetizer along with breakfast for two. We look forward to welcoming you! ... more   less 
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Also Known As:
Bay Club Hotel And Marina
Bay Hotel Marina
Bay Hotel San Diego
Bay Club Hotel Marina

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