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“Great Hotel, Service, Outstanding Location!”

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Bay Club Hotel & Marina
Ranked #50 of 278 Hotels in San Diego
Certificate of Excellence
Reviewed November 12, 2011

The Bay Club exceeded all of our expectations. The customer service was exceptional, the rooms large, bright and clean. The location was absolutely perfect, both in proximity to attractions and good places to eat, as well as the beauty of Shelter Island. The breakfast buffet was so nice and convenient, and tasted great! I give them 5 stars on this review, however I do have one suggestion for improvement....the bed was too soft and felt as though it had perhaps seen much, much better days. Still, it did not detract from the outstanding experience we had. I'd been looking forward to our trip to San Diego for years, and it was everything I'd hoped for....we will be coming back on a regular basis, and will definitely be staying at the Bay Club each time!

Room Tip: Bay and Marina views are great - but we got the Marina on the 2nd floor - really liked it!
  • Stayed: November 2011, traveled as a couple
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Thank Kristin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ajwillard, Front Office Manager at Bay Club Hotel & Marina, responded to this reviewResponded November 14, 2011

Thank you so much for taking the time to leave this review! Your glowing praise is truly humbling. We are so glad that you found our service to be exceptional and that we exceeded your expectations. We are sorry to hear, though, that you found your bed to be too soft. All of our mattresses have been replaced recently and, indeed, it is difficult to find the right mattress for all guests. Some prefer their mattress soft and others firm. We are always happy to allow our guests to try mattresses in different rooms to try to find the one that suits them best. Again, we greatly appreciate your feedback and look forward to welcoming you "home" the next time you are in San Diego! Warm Regards, Aaron Willard

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Reviewed November 12, 2011

We visited the Bay Club Hotel again last week and enjoyed it as much as the first time. The staff is very friendly and helpful. The breakfast was quite varied with hot and cold selections. The room was comfortable, clean and well stocked. There is a $5.00 parking fee which is well worth it. There is plenty of parking next to the entrance and below with an elevator to both floors above. The hotel is on Shelter Island with a nice walking park in front along the San Diego Bay.

  • Stayed: November 2011, traveled as a couple
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Thank HappyTraveler4248
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ajwillard, Front Office Manager at Bay Club Hotel & Marina, responded to this reviewResponded November 14, 2011

Thank you for letting others know about your most recent stay at our hotel! We are truly glad to hear that you enjoyed it as much as during your first visit. We pride ourselves on providing five-star service and are happy to hear that you found our staff to be friendly and helpful. The next time you are in San Diego, we trust that we will have the pleasure of having you as our guest again. Warm Regards, Aaron Willard

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Reviewed November 11, 2011

Rented two rooms for three nights and they were both nice clean rooms with spectacular views of the Bay. The staff were really friendly and accomodating. The full breakfast buffet was a real treat, much better than the buffet at previous hotel on same trip. Short drive to the attractions such as Sea World and Zoo. I would recommend this hotel to my family and friends and will stay there again when next visit San Diego.

  • Stayed: October 2011, traveled with family
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Thank swesterfer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 8, 2011

This is a pleasant, friendly hotel with excellent service. Room was clean, quiet (facing the marina, not the bay) and functional. Full breakfast was included and was much better than most 'breakfast included deals', with excellent service. The front desk was most helpful and provided us with pick-up and drop off at airport and several other locations during our 4 night stay. This is not a luxury hotel, but it is a very comfortable place and a good deal for the money.

  • Stayed: November 2011, traveled with friends
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Thank Sitko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 8, 2011

We just stayed at the Bay Club over Halloween weekend and truly enjoyed out stay! The rooms were clean and comfortable, we were on the 2nd floor overlooking the Bay, the resort was well maintained and the customer service was stellar! The food was also good, the complimentary breakfast buffet each morning is a nice little perk and enjoyed Happy Hour with cocktails and appetizer specials (I think this is only Mon.-Fri.).....We will definetly stay there again!

Room Tip: Would definetly pay the little extra to be on the 2nd floor to have a better view of the Bay/Marina
  • Stayed: October 2011, traveled as a couple
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Thank MelissaLasVegas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 3, 2011

Friendly, helpful service and very comfortable rooms with views of the marina and yacht club. Delicious breakfast buffet is included with the room! Our family has been staying in this hotel for several years. Anyone giving this place a bad review is just too hard to please! We only have great memories!

  • Stayed: October 2011
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Thank SheilaLC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 3, 2011

Cannot believe that this place dropped down in the ratings. I read the previous review and couldn't believe it. I was just there and this place is great!!! The room was large, very clean and we had a beautiful view of the marina. NO BED BUGS!!! Very Clean!!! We liked having the bath tub and toilet, separate from the sink & counter so that 2 people could get dressed at the same time. The staff was just great -- the friendliest and the most willing to help. We asked for a recommendation for an Italian restaurant and Amanda not only recommended one for us but took us over and picked us up afterwards. We had borrowed a friend's car and had some problems with it and Patrick came out to help us. We sat on our balcony and listened to the concert that was held next door. We loved John, the bartender, and the Happy Hour they have there. Our appetizers were great. I had the Chicken Quesadillos and my friend had the Ahi Tuna one night. Both were delicious. We had so much fun at the bar, that we didn't go out for dinner. The breakfast was very nice.

The only thing that I could possibly complain about was that the bar was not big enough -- only an 8 seater. Although, they do have high top tables and a fireplace there. Also, there is no microwave in the room.

We would not stay at any other place when visiting San Diego.

Room Tip: Room on 2nd Floor overlooking the marina -- great!!
  • Stayed: October 2011, traveled with friends
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Thank PASANDYBAY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Bay Club Hotel & Marina

Address: 2131 Shelter Island Dr, San Diego, CA 92106-3106
Phone Number:
Location: United States > California > San Diego
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 Romantic Hotel in San Diego
#23 Family Hotel in San Diego
#64 Business Hotel in San Diego
Price Range: $142 - $263 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Bay Club Hotel & Marina 3.5*
Number of rooms: 105
Official Description (provided by the hotel):
Greetings from San Diego and beautiful Shelter Island, home of San Diego's best-kept secret, Bay Club Hotel & Marina! Our scenic waterfront location in Point Loma is conveniently close to San Diego International Airport, the Gaslamp Quarter, Sea World, the world-famous San Diego Zoo, Balboa Park, the Convention Center and local beaches. We are honored to have been inducted into TripAdvisor's Hall of Fame, having been awarded their coveted Certificate of Excellence each year from 2011 through 2017. As our guest, you'll be delighted with our waterfront location, nautical decor, beautiful restaurant and lounge, and our friendly and devoted staff. The Bay Club Hotel & Marina is the only hotel on Shelter Island offering a secure underground parking garage with convenient parking for a nominal nightly fee. Also, we do NOT charge resort fees. Each of our 105 guest rooms and suites are non-smoking and offer breathtaking views of San Diego Bay or our private marina and picturesque Point Loma. You'll enjoy our 42-inch HDTV's and free HBO and Disney channels. Our guests enjoy complimentary Wi-Fi; complimentary weekday USA Today newspapers; complimentary morning coffee in the lobby; and airport, Amtrak and cruise ship shuttle for a nominal fee. Be sure to check out our gift shop offering travel necessities, snacks, drinks and a wide range of souvenirs. Take a dip in our heated outdoor pool and hot tub, both with a fantastic marina view. Relax and unwind in our newly renovated restaurant, The Quarterdeck, with its fresh modern decor and a unique nautical theme along with great prices! Come join us for breakfast, a business or casual lunch, Happy Hour Monday through Friday, or a delicious dinner. Enjoy a cold beer or glass of wine from our large selection of craft beers or our delectable wine list. Patio and outside dining are also available with panoramic views of San Diego Bay and the Point Loma hillside. Be sure to ask about our dinner package, which includes dinner for 2 in The Quarterdeck restaurant and a bay or marina view room along with complimentary parking. Or, try our Shelter Island Escape package and you'll enjoy two welcome drinks and appetizer along with breakfast for two. We look forward to welcoming you! ... more   less 
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Also Known As:
Bay Club Hotel And Marina
Bay Hotel Marina
Bay Hotel San Diego
Bay Club Hotel Marina

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