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Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch
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Reviews (610)
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436
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10
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All reviewsfront deskhome away from homelong term staybasketball courtsafari parkliving rooman extended stayfull kitchenbusiness travelspecial thanksmorning breakfastfree breakfastgreat place to stayrestaurants and shoppingwalking distancewould definitely stay here againclean rooms
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436 - 441 of 610 reviews
Reviewed April 9, 2014

We stayed here for 42 days. The staff is AWESOME. Everyone from the front desk, especially Theresa and Ketan, was fantastic and made our stay very comfortable. I highly recommend this hotel because of the friendly staff and location to shops and restaurants.

  • Stayed: March 2014, traveled with family
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Thank guitarzrfun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GregM-Schmidt, General Manager at Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch, responded to this reviewResponded April 10, 2014

guitarzrfun,

Fourty two days? Wow, it truly is a home away from home isn't it?

I'm so glad to hear you enjoyed your stay with us, it souns like our staff took excellent care of you.

Thank you for sharing your comments on TripAdvisor, we truly appreciate it.

Sincerely,

Greg Schmidt
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 9, 2014

While on a golf vacation into the Fallbrook - Rancho Bernardo area, we had a large number of Marriott affiliated options. Being a Marriott time-share owner and Marriott Rewards member, we always opt for a Marriott property, but had not yet stayed at a Residence Inn. We were not surprised to find the normal Marriott friendliness and courtesy and were rewarded with a happy hour and great breakfast prior to or round of golf.

Room Tip: Our room right next to the elevator was comfortable and quiet.
  • Stayed: March 2014, traveled as a couple
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Thank Pauline W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GregM-Schmidt, General Manager at Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch, responded to this reviewResponded April 10, 2014

Pauline W,

Well I hope our large, complimentary breakfast helped you with your golf game. Did you win?

Thank you for trying the Residence Inn Rancho Bernardo/Carmel Mountain Ranch. It sounds like we have gained another loyal customer.

Also, thank you for sharing your comments on TripAdvisor, we truly appreciate it.

We look forward to hosting you again soon.

Sincerely,

Greg Schmidt
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 9, 2014

The hospitality industry is full of many choices. This hotel stands out as one of the best. The rooms are large and arranged to allow comfortable long term stays.
The staff are very nice and go out of their way to make your stay very special.

  • Stayed: April 2014
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Thank Travelhtr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GregM-Schmidt, General Manager at Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch, responded to this reviewResponded April 10, 2014

Travelhtr,

That's a bold statement and couldn't be more true. We are very proud of the service we provide everyday to all of our guests at the Residence Inn Rancho Bernardo/Carmel Mountain Ranch. We have a great staff that loves what they do.

Thank you for taking the time to share your comments on TripAdvisor. We truly appreciate it.

Sincerely,

Greg Schmidt
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 8, 2014

Check-in process was great. Four of us came in at the same time just before 7:00. Theresa was very friendly and got us all situated and immediately let us know that the evening social was about to end. We all got a beer before heading to our to rooms. Room is very spacious with a good desk for work (wired and wireless internet).
Will definately come.
back.

  • Stayed: April 2014
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1  Thank kmac69a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GregM-Schmidt, General Manager at Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch, responded to this reviewResponded April 9, 2014

kmac69a,

Thank god for Theresa right? Without her, you may have missed out on that complimentary beer and evening social hour.

I'm so happy you enjoyed your stay with us and it's great to hear that you will be back. We love all of our repeat guests.

Thanks for taking the time to share your comments on TripAdvisor.

Sincerely,

Greg Schmidt
General Manager

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Reviewed April 8, 2014

There's nothing better than checking in just in time for happy hour. And the room was very clean and very nice. One of the best Residence Inns I've stayed in ever, and I've stayed in quite a few. I'llbe back, rhat's for sure.

  • Stayed: April 2014, traveled on business
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1  Thank Michael K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GregM-Schmidt, General Manager at Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch, responded to this reviewResponded April 9, 2014

MichaelK,

Thank you so much for taking the time to share your comments on TripAdvisor, we truly appreciate.

We look forward to hosting you the next time you are in San Diego.

Sincerely,

Greg Schmidt
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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