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“Nice rooms, property, very family friendly”

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Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch
Ranked #4 of 278 Hotels in San Diego
Certificate of Excellence
Portland, Oregon
Level 3 Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“Nice rooms, property, very family friendly”
Reviewed February 29, 2012

Very nice rooms on the newer side. Comfy beds and decent bed and bath linens. We had a two bedroom, two bath suite with a small living area and full, if somewhat tiny kitchen. The hotel grounds are very good; we used the pool and the spa tub which were both kept up well with pool towels and lots of comfortable chairs and tables. The hot breakfast was great with slightly different selections every day and the attendant Frank took good care of everybody, even our little kiddies! All the staff, front desk, housekeeping, facilities were friendly and professional and service was always very prompt. The hotel is walking distance to lots of restaurants, grocery stores and shopping (Marshall's, Ross) and there is also a golf course nearby. Parking is free.

I have just a few complaints/suggestions: There is not wifi throughout the complex. In our room (on the ground floor) there was only one wired internet connection. We inquired about getting another cable, but learned the room had only one port, so we were unable to both work on our computers at the same time. (There is wireless in the lobby.) There were no luggage racks in either bedroom so you have to leave your bag on the floor of the closet or room or unpack if you don't want to have to squat everytime you want to get at your stuff. My bathroom had only a shower and it was *tiny* and had only a soap dish; no where to put shampoo, razor, etc. The other bathroom was better with a full tub.

We liked the Residence Inn, Carmel Mountain Ranch and would definitely stay again.

  • Stayed February 2012, traveled with family
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Helpful?
Thank tntpdx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RIHughes, General Manager at Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch, responded to this review, March 2, 2012
Dear Tntpdx,

Thank you so much for your recent stay with us. We appreciate the great feedback you provided. I wanted to let you know that we are in the process of installing wireless internet and should be completed in the next two months. We recognize that wireless internet is a very important feature in order for our guest to stay productive and connected. I am very happy to say that this service will remain complimentary to all of our guest at the Residence Inn Rancho Bernardo/Carmel Mountain. Thank you again for choosing our hotel and we hope to see you again in the near future!

Sincerely,

Casey Grieme
General Manager
Residence Inn Rancho Bernardo/Carmel Mountain
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (122)
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little elm tx
Level 2 Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 8, 2012

This is a beautiful, little gem of a hotel with spacious, clean, comfy rooms. We've been treated like valued guests thru the entire stay. Our 2nd floor room looks out over the pool and hillsides of San Diego. Despite being conveniently close to highway 15, it's quiet and calm. The heated pool is very well maintained and offers a lovely place to sun. The firepit next to it is so comfy and enjoyable. I can't say enough good about the management and housekeeping. And the breakfasts and evening snacks are delightful. We travel about 200 days a year, and this hotel is the best we've stayed at EVER. To say we highly recommend it is an understatement. The hotel is delightful...but it's the staff that makes it a great place to be!

Room Tip: The second floor or above are quieter and offer a better view. Also, first floor rooms in the middl...
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  • Stayed February 2012, traveled on business
    • Value
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Helpful?
Thank luvabulldog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clifton Park, New York
Level 6 Contributor
117 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed January 26, 2012

We thoroughly enjoyed our stay here. The suite was wonderful and luxurious. From the photographs it seems there is varying quality to the suites, so I would stipulate 'newly renovated' The breakfast was good and evening snack time a wonderful addition to the value of our stay. My daughter loved the pool and so nice to have to fill the time between coming back from a day out of exploring San Diego and bath and bed time for her. Our experience was very positive. The only thing worthwhile to mention is the property's proximity to attractions since it is not 'centrally' located - what ever that means for San Diego - I have nothing else to compare it with. I would recommend this property.

  • Stayed July 2011, traveled with family
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Helpful?
Thank NatalieF101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego
Level 3 Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed January 5, 2012

We chose this hotel to celebrate christmas with our relatives down the road, and were very happy we did! Our room - it was more a one bedroom apt- was really cute. There was a full size refrigerator with a WORKING ice maker (bliss!), a two burner stove, microwave, and even complimentary coffee, tea and popcorn. Cupboards had everything needed for a meal, pans, utensial, wine opener, wine glasses, etc.

Bath was nice. One door from the living area and another from the bedroom.

Bed linens were really nice, though the bed was a bit soft.

Pool area looked nice, but it wasn't pool weather.

They were painting all the buildings, and warned us on one day that there might be painters outside in the afternoon, so to close the drapes.

Breakfast was nice...the DIY belgian waffles were wonderful!

Front desk people were friendly and very helpful.

Room Tip: Ask for one near an elevator. There are numerous buildings, and sometimes they share elevators.
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  • Stayed December 2011, traveled with family
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Helpful?
Thank Anntoinette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michigan
Level 6 Contributor
104 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed December 29, 2011

We have a bit of experience with Residence Inns and this appears to be an earlier version of the separate-building, apartment-style version of the brand. The lobby is smaller than most of this type, but hey, you aren't there to sit in the lobby, right? The staff was friendly, efficient and professional, from front desk through to housekeeping.

The business center is basically a computer on a shelf with a b + w printer, next to the convenience center coolers. The breakfast area/lounge was claustrophobically crowded on this holiday week, but the Russian woman who takes care of the area kept everything clear and food available.

We had a one-bedroom queen bed unit. It seemed to have been recently redecorated in a very pleasing Tuscan red, greyish green, and cream color scheme, but sadly there really was no place to lay a suitcase out for a short stay. We might have been able to get a luggage rack from the desk, but made do by placing one case in the living room. Overall the bedroom was a bit tight. The mattress seemed a little soft to us; we have had wonderful sleeps at other Marriott Residence Inns.

The bathroom was nicely done but we had to stop using the fan/light combination by the tub since the fan was extremely loud. The living area features a sort of fainting couch and desk, with an ottoman for extra seating. For a single long-term stay user, probably sufficient.

The kitchenette is a fairly normal setup with a two-burner stove and microwave, a tiny dishwasher, and fridge. It would be nice if they also provided manual dishwashing soap so that the entire dishwasher doesn't have to be used for a few cups and glasses.

The exterior space by the pool and tennis court was very pleasant and shaded, with excellent and comfortable seating, with a barbecue grille available to use.

The hotel is in a shopping center across from a couple others, and just a half-block or so from the 15 freeway, so it's very conveniently located for travel and business use. You can walk to Olive Garden, Carl Jr's, and a couple other eateries, and there's a gas station just across the parking lot.

  • Stayed December 2011, traveled with family
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Helpful?
2 Thank lietuva_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suffolk, Virginia
1 review
Reviewed October 31, 2011

Excellent stay overall! I highly recommend this hotel over many residence inns stateside. The hospitality was second to none and extremely accommodating. Happy hour 3 nights per week was superb with chilled wine, beer and great selection of side foods.

Room Tip: Rooms with fireplace and kitchenette, lower level near the outside gas grill
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  • Stayed October 2011, traveled on business
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Helpful?
Thank Michael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cerritos, California
1 review
Reviewed October 12, 2011

We enjoyed our visit. The morning breakfast was quite crowded but the tables were always cleaned quickly and there seemed to be plenty of food. I commend the woman who was working to make sure we all had all that we wanted!!
Your check in and check out staff were attentive. The rooms were clean and well stocked.
Your hotel certainly met the standard of Marriott. We will continue to choose Marriott.
Mary and Michael Simmons

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  • Stayed August 2011, traveled with family
    • Value
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Helpful?
Thank Mary S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch

Property: Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch
Address: 11002 Rancho Carmel Dr, San Diego, CA 92128-4288
Phone Number:
Location: United States > California > San Diego
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#29 Business Hotel in San Diego
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch 3*
Number of rooms: 124
Reservation Options:
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Also Known As:
Residence Inn San Diego Rancho Bernardo / Carmel Mountain Ranch Hotel San Diego
San Diego Residence Inn

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