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Reviewed 4 weeks ago

I had two teenagers that were touring San Diego colleges. Hard Rock was a great hotel to give them a vibe of Gaslamp San Diego. From the rooftop fire pits to the cool artwork on the walls everything was really fun! The proximity to Coronado & the airport was perfect. We used uber & it was way less money than renting a car! Go Tritons!

Date of stay: April 2019
  • Trip type: Traveled with family
    • Value
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Thank Kris B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin A, Manager at Hard Rock Hotel San Diego, responded to this reviewResponded 4 weeks ago

Your review makes us happy, Kris B! Thanks so much for letting us know you enjoyed your stay while in town for college tours. We love delivering a one of a kind experience at Hard Rock Hotel San Diego, and we look forward to your next visit!

Kevin A.
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

This is the most user-unfriendly hotel room I have ever encountered. It appears to have been interior-designed by aliens, not actual human beings. The platform bed frame sticks out 5 inches from the mattress and blends in with the carpet, making it a CONSTANT danger to your shins! I was perpetually banging into it. The shower floods the entire shower room with water because it splashes over the minimal curb. The sloped vanity has no soap dish, so your bar soap is constantly sliding into the sink. The faucet requires a hair trigger and perhaps an engineering degree to ascertain which position of the weird control stick will actually keep the water OFF - mine dripped the entire time. The toiletries are kept in a hidden cubby on the side of the vanity at knee height, making it impossible to grab a tissue or a towel without contorting your body. The toilet paper holder is a loose bar that naturally points downward, so the TP continually flies off the holder and rolls across the room. The sofa and chair function better as sculpture, being so hard and weirdly pitched as to dump you completely out of them unless you sprawl. The bar stools are too small and square for the human butt and too high for you to fit your legs under the bar. All of this made for an incredibly uncomfortable stay!

Date of stay: April 2019
  • Trip type: Traveled on business
    • Value
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Review collected in partnership with Hard Rock Hotels & Casinos
Thank MrsJ0hns0n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin A, Manager at Hard Rock Hotel San Diego, responded to this reviewResponded 4 weeks ago

Hello MrsJ0hns0n, thank you for the detailed review and for being our welcomed guest. Your feedback regarding your suite set up and where we need to improve is very helpful, and we apologize for the uncomfortable stay you experienced. We'd love to have you as our guest again and have an opportunity to improve upon the impression left. Thank you for staying with us and safe travels home.

Kevin A.
Manager

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Reviewed 5 weeks ago via mobile

Great drinks, awesome food and Sage, the beat bartender in San Diego made our visit special! Wings and drinks impeccably served with a smile! She was very attentive and fun.Great place to
Pregame before a Padre game at Petco.

Date of stay: April 2019
Trip type: Traveled with friends
Thank Mincarden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin A, Manager at Hard Rock Hotel San Diego, responded to this reviewResponded 4 weeks ago

Hello Mincarden, we are so happy to have provided you with a great place to relax, dine, and have fun before the big game! Thank you for the rocking great compliments on the service with a smile provided to you by Sage. She enjoyed your company as well. We hope you will be back to see us soon whether it be for another local event, or just to unwind at our amazing rooftop pool and bar area. See you soon we hope!

Kevin A.
Manager

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Reviewed April 15, 2019

This was just what I needed, is located in the heart of downtown, great restaurant/bars/lounges. the ambiance is relaxing yet revitalizing, full of energy and good vibes. the scent all around the hotel is intoxicating in a good way! loved my stay here.

Date of stay: April 2019
  • Trip type: Traveled on business
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    • Sleep Quality
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Thank davila2276
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin A, Manager at Hard Rock Hotel San Diego, responded to this reviewResponded 5 weeks ago

Hi davila2276, it makes us all so happy you left the Hard Rock San Diego feeling rejuvinated and with some lasting memories! Thank you for the kind review and for sharing your experience with other travelers. Please hurry back to visit, we hope another trip is already in the works. Safe travels home!

Kevin A.
Manager

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Reviewed April 15, 2019

This is a really nice hotel to stay in if you are in San Diego for a convention. It is conveniently located just a short walk to the Convention Center. Good food, fun atmosphere, very good fitness center and extremely nice people.

Date of stay: March 2019
  • Trip type: Traveled on business
    • Value
    • Rooms
    • Service
Thank Greg P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin A, Manager at Hard Rock Hotel San Diego, responded to this reviewResponded 5 weeks ago

Hey there Greg P, thanks for the generous five-star review! We're so fortunate to be right across the street from the Convention Center, and we're so glad you loved the Hard Rock Hotel San Diego and friendly staff members! It makes us happy to know you enjoyed our vibe and facilities, especially after a long day of work. We hope you will visit us again soon and travel well!

Kevin A.
Manager

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