We stayed at this property during San Diego Comic Con International. We checked in on a Wednesday and were told that the 'VIP pass' including internet had been included on our room. However when we tried to access the internet we were warned of a $17 fee, and we chose not to incur that charge, and didn't use the internet for the durration of our stay. However upon checking out I was told that the VIP pass, which we hadn't used, was still going to be charged to the room and was "mandatory" something I was not told upon check in.
This was a nearly $100 charge that I had not anticipated and it has had the effect of leaving my account in the red.
I was also told when I paid my deposit on the room via Travel Planners that I had payed the occupancy tax on the room, however when I checked out I was charged again for the same tax.
I budgeted properly for this trip, including the cost of parking, and had I known about the fees in advance I would have happily been prepared to pay them, however because I was not forewarned of this my account in now in the red.
I'm not displeased with my stay. And I would certainly patronize this property in the future, but I would prefer to avoid finding out about charges at the end of my stay when there is literally no way for me to budget appropriately.
I'm sure this property has a majority of guests who wave their card and worry about it later, but for those of us who save up for trips like this, knowing what we're in for so we can plan appropriately is a must.
- Official Description (provided by the hotel):
- Hard Rock San Diego Hotel Downtown is where VIP service meets urban-chic design with world-class dining and ultra-hip nightlife for an unforgettable experience that rocks. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Orbitz, Sabre Hospitality Solutions, Booking.com, Priceline, Cancelon, TripOnline SA, Hotwire, HotelsforEveryone, getaroom.com and HotelQuickly so you can book your Hard Rock Hotel San Diego reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Hard Rock San Diego
- San Diego Hard Rock