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“Great stay in the Gaslamp District” 4 of 5 stars
Review of Andaz San Diego

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Andaz San Diego
Ranked #58 of 281 Hotels in San Diego
Certificate of Excellence
GreenLeadersSilver level
Smithville, Missouri, United States
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great stay in the Gaslamp District”
4 of 5 stars Reviewed April 11, 2013

I stayed at Andaz this week in Gaslamp District. Lovely, trendy and newer boutique hotel by Hyatt. Beautiful rooms with excellent staff. Heated swimming pool on the roof (with a bar close by) with 24 hour gym and lots included in the rate. Close to everything. - Convention Center, shopping, yummy restaurants, and baseball stadium can be seen from roof just a few blocks away.

Room Tip: Don't take a room 1 (e.g. 401) on any floor as it backs up to elevators. Higher numbered rooms...
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  • Stayed April 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Laurie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,326 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (253)
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  • Danish first
  • Dutch first
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English first
Los Angeles,Ca.
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed April 9, 2013

Great customer service. Everyone from valet to club security super friendly and considerate. We did have a minor housekeeping issue. Apparently, we either had a bathroom flood or a flood in the hallway in front of our room. We had a giant fan in the hallway drying the carpet from the time we checked in until we checked out. We also had a soggy carpet spot in our room. We understand things happen. It didn't affect our stay but soggy carpet is a little gross. We would definitely return.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank ygeyen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nyc
Level Contributor
84 reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed April 9, 2013

My friends and I stayed at the Andaz San Diego last weekend. The front desk staff were very kind and accommodating. What really stood out at the Andaz in San Diego was the service. Matt, at the front, was more than hospitable. In fact, he was very understanding and willing to work with our group in every way. He was very friendly and I would definitely recommend others to stay at the hotel! The only downside would be the valet cost, but other than that it was a very pleasant stay.

  • Stayed April 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank deehyang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rusty_Middleton, General Manager at Andaz San Diego, responded to this review, May 23, 2013
Dear deehyang,

I am delighted to hear that you and your friends had a memorable Bachelorette Weekend with us at Andaz San Diego! Thank you for your recommendation and for your kind words about Matt, I will make sure to pass on this compliment to him. We hope to welcome you back for future stays!

All the best,

Rusty Middleton
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Omaha
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed April 9, 2013

My husband and I traveled to San Diego on our honeymoon and stayed for 5 nights at the Andaz Hotel in San Diego. We stayed on the 4th floor in the KingXL room. Check-in was a breeze, but we were not offered a complimentary beverage as stated in other reviews (and on their website). Our room was not exactly as pictured, but we were still pleased. The hotel provides complimentary beverages and snacks and the in-room menu makes it VERY clear what is free and what is not. The hotel sent a bottle of wine, glasses, and chocolates to our room for our honeymoon, which I felt was very thoughtful. We had the breakfast package, and the food and view from the rooftop were both impressive. The hotel also offered us complimentary turndown service; our bed was always ready (with a free bottle of water and a sweet note) after a long day/night out.

The hotel is in an excellent location. It is close to the main strip of restaurants, bars, and shopping. It is also a reasonable walking distance to the trolley stop, Seaport Village, and the Navy Pier.

I travel quite a bit for work, and I can honestly say the service at this hotel is nearly unmatched. The valet crew is more than happy to hail you a cab, give you directions to anywhere in town, and explain the public transportation system. We also took several trips in the hotel SUV (gratuity-based service).

Overall, we had an amazing trip to San Diego and I would absolutely stay at this hotel again in a heartbeat. If you book here, you won't be disappointed.

Room Tip: Rooms on the lower floors avoid the noise of the nightclub on the weekend. The corner XL King Room o...
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank travelingpr0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yorba Linda, CA
Level Contributor
98 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
4 of 5 stars Reviewed April 8, 2013

I booked this hotel the same day we arrived. It was a last minute decision by my husband and I to get away from our teenage kids for the night! When we arrived and the valet took our car we were immediately welcomed to have a seat in the comfortable lobby while we waited to be checked in. The staff thoughtfully kept track of what order the guests arrived in and we were all helped in turn. We were swifty checked in via Ipad and offered a complimentary glass of wine. After a two hour drive that was amazing! I wish all hotels had this type of check in. Our room was the exact category we booked and was on a higher floor with a great city view. The shower is not for the shy (see pictures). Complimentary snacks were offered in a basket in the room along with complimentary drinks. Wow! We felt welcome. This hotel makes you feel special. We were greeted each time we entered and exited the lobby and thoughtfully offered assistance with any local places (we walked everywhere as this hotel is in a great central location in the gaslamp area). The valet even stopped another employee one evening to find out how late the local Starbucks was open when we asked. The only negative to our stay was the fact that at three am they began the setup for the huge Sham-Rock event held in San Diego on St. Patrick's Day. The noises were awful! Alarms, beeping of trucks backing up, the banging of stage set-up...ALL MORNING LONG....UGH! Next time we will check city events before staying. I called the front desk to complain but we weren't even offered ear plugs. In truth our rate should have been discounted or we should have been given a breakfast voucher for that kind of sleep interruption. While not a dealbreaker from returning, it was a small misstep in customer service in my eyes as we were not told about this when we checked in!

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank tricia28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed April 4, 2013

My family and I stayed at the Andaz San Diego in January 2013. I don't know about you but I wanted to stay in the historic part of town and there are so many hotels that say they are in that area, but which one to choose. I can now confirm that from a location point of view this is the best. We walked outside the front door, turned the corner and we were right in the middle of the restaurant, club and shopping district. I did not see any of the other hotels that say they are in this area. It was awesome. The hotel has been beautifully done up and the rooms are a good size. We had two rooms and both were excellent. The adults room featured a shower in virtually the middle of the room. Great for couples. When we ventured downstairs the staff were very helpful in finding a restaurant and their suggestion was excellent. The only thing to watch out for is that on Friday and Saturday nights they have a night club on the roof, if that is not your scene don't get a room to high up. I would highly recommend this hotel and would stay their again if we went back to San Diego.

Room Tip: All rooms are good
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  • Stayed January 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
2 reviews
5 of 5 stars Reviewed April 4, 2013

If you're looking to plan a bachelorette party, girls weekend, group event, etc..look no further than Andaz. My company had the pleasure of working with Lia to organize a bachelorette party "experience" package this past weekend and it was phenomenal. The whole staff paid attention to every detail which made a huge difference. Lia created a great package including room decorations, naughty gift-bags, rooftop lunch, mimosas in a cabana, ect... And strove to stay within my budget. It was a wonderful experience and I recommend anyone looking for a great hotel filled with fun experiences to choose Andaz.

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank ShivaniBalleste
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Andaz San Diego

Property: Andaz San Diego
Address: 600 F St, San Diego, CA 92101-6310
Phone Number:
Location: United States > California > San Diego > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Spa Hotel in San Diego
#21 Luxury Hotel in San Diego
#22 Green Hotel in San Diego
#33 Business Hotel in San Diego
#36 Romantic Hotel in San Diego
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Andaz San Diego 4*
Number of rooms: 159
Reservation Options:
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Also Known As:
Andaz San Diego Hotel San Diego
Ivy Hotel San Diego
Ivy San Diego

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