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Hilton Garden Inn San Diego/Rancho Bernardo
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All reviewssoup plantationfront desksafari parknice hotelunderground parkingbusiness tripbreakfast buffetgreat place to staynice stayrooms are cleanshort driveenjoyed my stayhgilobbyrbfirmnessfreeway
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604 - 609 of 758 reviews
Reviewed April 18, 2014

The entire staff is outstanding. Always looking to insure that they are meeting or exceeding your expectations. Rooms are fresh and clean. The restaurant for breakfast has a variety of choices hot and cold, with a very friendly staff. Great location minutes off the highway.

  • Stayed: April 2014, traveled with family
    • Value
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Review collected in partnership with Hilton Garden Inn
Thank kevinjm2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
joseph c, General Manager at Hilton Garden Inn San Diego/Rancho Bernardo, responded to this reviewResponded August 20, 2014

Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We greatly appreciate your honest input and we will be eager to provide any assistance needed to make your next stay as comfortable as possible. We know that you have many other lodging choices available when you travel to San Diego and we appreciate that you chose to stay with us.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 15, 2014

Great hotel! Excellent staff. Rooms where clean, comfortable and well maintained. I enjoyed my stay and will stay at this hotel again in the near future. The breakfast was one of the best I have had at a Hilton. Definitely recommend enjoying breakfast at the hotel.

  • Stayed: April 2014, traveled with family
    • Value
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Review collected in partnership with Hilton Garden Inn
Thank Helen P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe D, General Manager at Hilton Garden Inn San Diego/Rancho Bernardo, responded to this reviewResponded April 17, 2014

Thank you for your WONDERFUL feedback, we greatly appreciate your business! We take great pride in providing outstanding service and taking care of all of our guests. We are here for you!!!

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Reviewed April 13, 2014

I was pleased with the quality of my room and the hotel. The secure and free underground parking was a plus. 2 nice court yards. The breakfast was OK. Staff excellent. Stayed 2 nights. Near a freeway but could only hear it when I opened the window. Will stay there again next time I am in Rancho Bernardo. I give it an excellent as a business hotel.

  • Stayed: April 2014, traveled on business
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Thank ChuckOldBoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe D, General Manager at Hilton Garden Inn San Diego/Rancho Bernardo, responded to this reviewResponded April 14, 2014

Thank you for your wonderful review! We are glad that you enjoyed your visit to Sunny San Diego! We hope to see you again soon!

PS: We love having you here!

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Reviewed April 10, 2014

We stayed at Hilton Garden Inn, Rancho Bernardo. The accommodations were great and the service exceptional. We left something behind, and the housekeeping staff was exceptional when working with us for the return of this item. We will definitely stay again when we are in the area!

  • Stayed: April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hilton Garden Inn
Thank Judith R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe D, General Manager at Hilton Garden Inn San Diego/Rancho Bernardo, responded to this reviewResponded April 14, 2014

We are so glad to hear that you enjoyed your stay! Thank you for taking the time to let us know about your experience! Come see us again soon! We love having you here!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 8, 2014

We stayed for three nights at this hotel in March 2014 and overall had a good stay. We had a king-sized room, and the room itself was very clean with everything in good condition and working order. The room had a Keurig machine, microwave, and fridge. Our only complaint about the room was the bed. This property features an adjustable firmness bed, but neither of us slept very well any of the three nights no matter what the dial was set to because we just could not get comfortable. We think it was possibly a fluke as my husband stayed in another Hilton Garden Inn in a different city shortly thereafter with the same kind of bed and didn't have any issues. There is a parking garage underneath the hotel accessed with a room key with an elevator to take you straight to your floor. The pool/sauna was nice, although some guests had left a mess, we had to wait for pool towels to be brought out, and the sauna was extremely chlorinated. Overall, we had a good stay and would definitely consider staying at this property again.

  • Stayed: March 2014, traveled as a couple
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Thank stella306
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe D, General Manager at Hilton Garden Inn San Diego/Rancho Bernardo, responded to this reviewResponded April 14, 2014

We are very pleased to hear that you enjoyed your visit to San Diego! Our entire staff greatly appreciates your feedback! On your next visit please ask for Joe, so I can have the opportunity to thank you in person! We look forward to seeing you again in the future.

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