We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Clean, comfortable and friendly”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Hilton Garden Inn San Diego/Rancho Bernardo
Ranked #54 of 279 Hotels in San Diego
Certificate of Excellence
Mission Viejo, California
Level Contributor
197 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
“Clean, comfortable and friendly”
Reviewed January 4, 2014

Stopped here last min. with the family. They were very helpful looking up my HHonors number for me and having a roll away for us as well. We had visited the San Diego Zoo that day and planned to visit the Animal Park the next day so we wanted somewhere in between both places. This was a perfect location and very nice rooms and staff.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gardenmomof2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe D, General Manager at Hilton Garden Inn San Diego/Rancho Bernardo, responded to this review, January 7, 2014
We are very pleased to hear that you enjoyed your visit to San Diego! Our entire staff greatly appreciates your feedback! On your next visit please ask for Joe, so I can have the opportunity to thank you in person! We look forward to seeing you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

621 reviews from our community

Traveler rating
    347
    174
    67
    19
    14
See reviews for
215
120
39
211
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Chicago, United States
1 review
Reviewed January 4, 2014

I enjoy the Rancho Bernardo area when visiting my daughter in San Diego. This hotel is updated and clean. The area is much less hectic then the San Diego area hotels. Our room was very spacious and comfortable. The bed was also very comfortable

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Lorena K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe D, General Manager at Hilton Garden Inn San Diego/Rancho Bernardo, responded to this review, January 7, 2014
We greatly appreciate your wonderful comments about our property! You can count on us to be your home away from home. We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Rosa, United States
1 review
Reviewed January 3, 2014

Great location for family. Good number and variety of restaurants nearby (w/in 3mile radius). Located a few exits off 15 south of Safari Park. Building feels a bit dated, but room and furniture were excellent quality. Staff are very helpful and friendly. Would definitely stay here again.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Robert U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe D, General Manager at Hilton Garden Inn San Diego/Rancho Bernardo, responded to this review, January 7, 2014
We greatly appreciate your feedback! We pride ourselves on providing our guests clean and quite accommodations. You can count on us to be your home away from home. We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Providence, Rhode Island
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed December 30, 2013

Excellent staff continuously looking to exceed your expectations. Restaurant staff is there to make sure your service and food experience is better than you expected. Great friendly and clean place to stay in the San Diego area.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank kevinjm2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe D, General Manager at Hilton Garden Inn San Diego/Rancho Bernardo, responded to this review, January 3, 2014
Thank you for your wonderful feedback. We are your biggest fan! Come back and see us again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Irvine, Ca.
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed December 29, 2013

This hotel is adequate. As noted in previous posts, the rooms and hallways are dated. The bathroom door closes automatically. Noise from other guests in the hallways seems loud.

We got the room for ~33% discount thru Priceline Express for a one night / Saturday night stay.
When we checked in, the place was empty. When we left early Sunday morning, it was still relatively empty (plenty of room in the parking lot).

All hotels have less than desirable / incurably defective rooms that go to the discount clientele. In this case, we got room 105, which overlooks the garage entrance and 15 Fwy. The garage gate gives off a highly detectable rumble all thru the night as cars enter and exit. If you were looking to sleep in before the Charger game, Fa-gad-abad-it. The Freeway noise is also evident.

If you are like me and get stuck with this hotel thru Hotwire or Priceline Express, try to stipulate a room away from the Freeway and the Garage entrance when checking in.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank IrvineCal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe D, General Manager at Hilton Garden Inn San Diego/Rancho Bernardo, responded to this review, December 30, 2013
We would love to be able to have the chance to make sure your next stay is extraordinary and memorable! Our guests are the most important part of our hotel, and we work tirelessly to guarantee their complete satisfaction. On the behalf of our entire staff, I would like to invite you back. Please let us know the next time you will be in the area and we will make sure we take better care of you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wayzata, MN
Level Contributor
79 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed December 26, 2013

Previously stayed at the close-by Radisson property and was disappointed in the highly dated rooms. Thought I'd try Hilton Garden Inn on the other side of the freeway for something different. The hotel is located in a nice, retail/business complex with lots of stores and restaurants close-by. Nicely remodeled lobby with cozy bar area and fireplace. Breakfast was excellent with a cook-to-order omelet/eggs station and other hot and cold foods. Business center printer and PC worked fine for printing my boarding pass. Room seemed just OK; I've seen better at HGI properties. It seemed like a lot of the original fixtures/furniture were there even though the rooms were supposedly recently refurbished. The bathroom door was really scratched up inside and out, no doubt due to the fact that it is spring-loaded to always shut. This was quite annoying so I put a towel under the door to keep it open while in the room.

Would I stay there again? Maybe. However, it lacked just enough polish in the rooms themselves that I might be tempted to again try something else in the area on my next visit to the area.

Room Tip: My room looked right into the apartment building next door. Might ask to have a bit more privacy.
See more room tips
  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mrfargo2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe D, General Manager at Hilton Garden Inn San Diego/Rancho Bernardo, responded to this review, December 27, 2013
Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We greatly appreciate your honest input and we will be eager to provide any assistance needed to make your next stay as comfortable as possible. We know that you have many other lodging choices available when you travel to San Diego and we appreciate that you chose to stay with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auburn, California
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 19, 2013

We thoroughly enjoyed our stay at the end of November! We had a little trouble finding you in the dark, but it was ultimately worth it. First of all, I don't think you can beat the price and quality of the breakfast buffet! We ate a small breakfast elsewhere our first morning there, and realized by the time you pay for your coffee, tea, orange juice, etc. it's really less expensive to enjoy the QUALITY buffet you offer for such a reasonable price. Great staff; they came right away to adjust our refrigerator, and were all friendly. No, we didn't like that the bathroom door had to stay closed, and if you won't tell OSHA we propped it partly open with a shoe so we could see at night. That little bit of light would also have allowed us to get out more quickly in case of emergency. We're coming back to stay with you in February. Any specials you can offer us? Oh yes, a plug for your sister Hilton El Conquistador in Tucson, where I stayed in early November. They, too, were great! Looking forward to being in your care on February 15!

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jo An L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe D, General Manager at Hilton Garden Inn San Diego/Rancho Bernardo, responded to this review, December 20, 2013
Thank you so much for your thoughtful review! Your words and acknowledgments are what drive us! We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these San Diego hotels
0.5 mi away
Radisson Hotel San Diego - Rancho Bernardo
0.5 mi away
Courtyard San Diego Rancho Bernardo
0.2 mi away
Holiday Inn Express San Diego N - Rancho Bernardo
Show Prices
Show Prices
Show Prices
2.5 mi away
Staybridge Suites San Diego Rancho Bernardo Area
11.1 mi away
Country Inn & Suites By Carlson, San Diego North
0.7 mi away
Rancho Bernardo Inn
Rancho Bernardo Inn
#31 of 279 in San Diego
4.5 of 5 bubbles 1,862 reviews
Show Prices
Show Prices
Show Prices

Been to Hilton Garden Inn San Diego/Rancho Bernardo? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn San Diego/Rancho Bernardo

Property: Hilton Garden Inn San Diego/Rancho Bernardo
Address: 17240 Bernardo Center Dr, San Diego, CA 92128-2004
Phone Number:
Location: United States > California > San Diego
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#64 Family Hotel in San Diego
#74 Business Hotel in San Diego
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn San Diego/Rancho Bernardo 3*
Number of rooms: 200
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Hilton Hotels Direct, Priceline, Hotwire, Cancelon, Cheap Tickets, getaroom.com, TripOnline SA, HotelsClick, HotelQuickly and Hotel.de so you can book your Hilton Garden Inn San Diego/Rancho Bernardo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn San Diego/Rancho Bernardo Hotel San Diego
Hilton San Diego
San Diego Hilton Garden Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing