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“Hotel Review”

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Hilton Garden Inn San Diego/Rancho Bernardo
Ranked #53 of 286 Hotels in San Diego
Certificate of Excellence
Reviewed October 11, 2013

The hotel was very nice. Staff was accommodating. What more do you need? Weather was hot and uncomfortable... Got too hot in the room with the duvets. This review is laborious at best... cannot come up with 200 characters... So there..

  • Stayed: October 2013, traveled as a couple
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Review collected in partnership with Hilton Garden Inn
Thank Glenn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe D, General Manager at Hilton Garden Inn San Diego/Rancho Bernardo, responded to this reviewResponded October 12, 2013

We are very pleased to hear that you enjoyed your visit to San Diego! Our entire staff greatly appreciates your feedback. I completely agree, it was extremely warm here a few weeks ago. We just started our Fall weather and it is absolutely beautiful now and the weather has become very moderate. We will make sure we take a look at the AC from the room you stayed in. Please come back and visit us again this Fall! We love having you here!!

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615 - 621 of 721 reviews

Reviewed October 7, 2013

This was a pleasant and well maintained property. Convenient location to many of the nearby businesses, and excellent service from the staff. Many choices nearby for food and shopping. I will be happy to stay here again.

  • Stayed: February 2013, traveled on business
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7  Thank dugbrown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe D, General Manager at Hilton Garden Inn San Diego/Rancho Bernardo, responded to this reviewResponded October 9, 2013

Thank you for your WONDERFUL feedback, we greatly appreciate your business! We take great pride in providing outstanding service and taking care of all of our guests. We are here for you!!!

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Reviewed October 6, 2013

Great place to stay. Very Clean hotel. Recommend this to anyone staying in the area. The fitness center is open 24 hours a day. Internet is quick. I didn't try the breakfast as I believe you have to pay. Free drinks in the lobby. I would stay here again if in the area.

  • Stayed: September 2013, traveled with family
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Review collected in partnership with Hilton Garden Inn
Thank Leroy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe D, General Manager at Hilton Garden Inn San Diego/Rancho Bernardo, responded to this reviewResponded October 7, 2013

Thank you so much for your WONDERFUL review! We greatly appreciate it, and are so pleased that all of our hard work has paid off. Your words and acknowledgments are what drive us! We hope to see you again soon!

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Reviewed October 4, 2013

The Hilton Garden Inn San Diego/Rancho Bernardo is about 45 minutes north of Downtown San Diego, so don't stay here if you want to visit San Diego. However, if you need to be in Rancho Bernardo, it is an excellent choice. It is located in a shopping/office complex and you cannot see the hotel from the road. There is a small sign next to the road, but you have to watch out for it. The hotel itself is nice, has great staff and excellent breakfast. There is underground parking and a nice little outdoor pool.

Stayed: September 2013, traveled on business
Thank marcus_p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe D, General Manager at Hilton Garden Inn San Diego/Rancho Bernardo, responded to this reviewResponded October 5, 2013

Thank you for taking the time to give us such wonderful feedback on your stay! I agree, we are a great hotel for business travelers and are conveniently located to all of the attractions in the North City including the San Diego Zoo Safari Park. Please let us know the next time you will be in our area! We look forward to having you back!

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Reviewed September 30, 2013

The exterior of this hotel does not have the look of a new Hilton Garden Inn. It appears to be an older spanish style hotel that has been completely refurbished. The interior has been completely redone and has the look and feel of the new style HGI. The first floor has the front desk and a restaurant and bar. The hotel is very big and it felt to me that it had been two hotels at one time. It was a very long walk from the lobby to our room - which I had trouble making. Check in was routine as expected. Our room was a very large junior suite with a view of a patio. There was a little freeway noise. The bathroom was large with adequate shelf space around the sink. The AC fan was noisy and adjusting the thermostat was a complete mystery. Instructions on adjusting the thermostat should be included in theirr information booklet. Room service and Breakfast were good; breakfast more expensive than other HGI. Overall it is a good hotel and might stay again but be aware of room selection.

Room Tip: Get a room close to the lobby
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  • Stayed: September 2013, traveled as a couple
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Thank Thad43ky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe D, General Manager at Hilton Garden Inn San Diego/Rancho Bernardo, responded to this reviewResponded October 3, 2013

Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We greatly appreciate your honest input and we will be eager to provide any assistance needed to make your next stay as comfortable as possible. We know that you have many other lodging choices available when you travel to San Diego and we appreciate that you chose to stay with us. We look forward to seeing you again!

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Reviewed September 30, 2013

This Hotel is a great value, Clean, Quiet lots of food options close to Hotel. Nothing Fancy just good value for your money. It is not very convinient if you are visiting San Diego or its many attractions, but you should know that when booking and that is no fault of the hotel. enjoyed our stay.

  • Stayed: September 2013, traveled with family
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Review collected in partnership with Hilton Garden Inn
Thank Edgar O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe D, General Manager at Hilton Garden Inn San Diego/Rancho Bernardo, responded to this reviewResponded October 3, 2013

We greatly appreciate your feedback! We pride ourselves on providing our guests clean and quite accommodations. You can count on us to be your home away from home. We hope to see you again soon!

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Reviewed September 27, 2013

Stayed at Rancho Bernardo Hilton Garden Inn for recent business trip. Hotel was adequate - staff was pleasant, rooms were clean and in good shape, lobby was fine for sitting and having a drink. But there was nothing outstanding or memorable about it. Room decor was undescriptive, location is in business-park environment, nothing that was a 'wow'.

  • Stayed: September 2013, traveled on business
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Thank Brian W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe D, General Manager at Hilton Garden Inn San Diego/Rancho Bernardo, responded to this reviewResponded October 3, 2013

We would love to be able to have the chance to make sure your next stay is extraordinary and memorable! Our guests are the most important part of our hotel, and we work tirelessly to guarantee their complete satisfaction. On the behalf of our entire staff, I would like to invite you back. Please let us know the next time you will be in the area and we will make sure we take better care of you!

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Additional Information about Hilton Garden Inn San Diego/Rancho Bernardo

Address: 17240 Bernardo Center Dr, San Diego, CA 92128-2004
Phone Number:
Location: United States > California > San Diego
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#17 Best Value Hotel in San Diego
#60 Family Hotel in San Diego
#74 Business Hotel in San Diego
Price Range: $102 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn San Diego/Rancho Bernardo 3*
Number of rooms: 200
Reservation Options:
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Also Known As:
Hilton Garden Inn San Diego/Rancho Bernardo Hotel San Diego
Hilton San Diego
San Diego Hilton Garden Inn

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