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“Good place to stay on a business trip”

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Hilton Garden Inn San Diego/Rancho Bernardo
Ranked #53 of 278 Hotels in San Diego
Certificate of Excellence
Reviewed September 26, 2013 via mobile

Wonderful welcome from front desk staff on arrival and every time after that. Room was perfect after a long journey. Breakfast was included in my rate and it was more than satisfactory. Great staff here too. Only negative was the gym. Whilst I didn't mind that it was small, there was not a fresh aroama to be had! Overall, I would go back again due to the proximity of my place of work.

  • Stayed: May 2013
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Thank Rojo71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe D, General Manager at Hilton Garden Inn San Diego/Rancho Bernardo, responded to this reviewResponded September 27, 2013

We are so happy that you enjoyed your visit to San Diego! We appreciate your comments and thank you for the insight they offer. We know that you have many other lodging choices available when you travel to San Diego and we appreciate that you chose to stay with us. We look forward to seeing you again!

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Reviews (679)
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580 - 586 of 679 reviews

Reviewed September 16, 2013

My husband and I vacationed in San Diego and stayed at Hilton Garden Inn. This was a very lovely hotel. The staff were friendly and helpful. We were pleased with our room and breakfast was reasonably priced. You have the option to eat a chef prepared breakfast or continental style. If we are in San Diego area again, we would definitely stay at this hotel.

Room Tip: Join Hilton Honors to receive perks.
  • Stayed: September 2013, traveled as a couple
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Thank Gail A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe D, General Manager at Hilton Garden Inn San Diego/Rancho Bernardo, responded to this reviewResponded September 19, 2013

Thank you so much for your thoughtful review! We greatly appreciate it, and are so pleased that all of our hard work has paid off. Your words and acknowledgments are what drive us! We hope to see you again soon.

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Reviewed September 3, 2013

Comfortable and convenient hotel, close to work and I-15. I've stayed there several times before and rely on their ability to satisfy my needs for a peaceful night before or after a long work day usually including several hours of freeway driving to or from LA.

Room Tip: city side is a little quieter away from I-15 and parking lot
  • Stayed: August 2013, traveled on business
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1  Thank Bob32953
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe D, General Manager at Hilton Garden Inn San Diego/Rancho Bernardo, responded to this reviewResponded September 4, 2013

We are very pleased to hear that you enjoyed your visit to San Diego! Our entire staff greatly appreciates your feedback! On your next visit please ask for Joe, so I can have the opportunity to thank you in person! We look forward to seeing you again in the future.

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Reviewed August 25, 2013

The staff were OK! but the hotel is pretty new. Rooms were excellent. A carpet and door was scratchy

and stained but the sheets/ chair/ bathroom were great! Soaps and shampoo's brand is neutrogena.

Clearly, they do care about their guests! Free parking. Unfortunately, breakfast wasn't included. It

would be fantastic if they offer breakfast too with the same price.
I saw couple of reviews for being noisy because of highway. I didn't hear anything I'm not sure if

that's because of my room or there were no noise. It is 20 minutes driving through highway to reach San

Diego. But I think gas price + hotel room is more efficient rather than booking a hotel room in downtown

area (most of DT's hotel charge $20-40 for parking). But if you don't have a car, I suggest you to book

a hotel in DT since taxi is pretty expensive and I don't think public transportation from Rancho

Bernando is a good option here.

  • Stayed: July 2013, traveled as a couple
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Thank Awesome_Coral
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe D, General Manager at Hilton Garden Inn San Diego/Rancho Bernardo, responded to this reviewResponded August 29, 2013

We greatly appreciate your wonderful comments about our property! You can count on us to be your home away from home. We hope to see you again soon!

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Reviewed August 25, 2013

Pros: Easy access to the expressway, clean updated rooms, reasonable price for the area, friendly staff, lots of parking.
Cons: Noise from the expressway, long hallways

While in San Diego we took a trip to Temecula, stopping to visit friends near Mira Mesa on the way. We chose this hotel because of the price and the proximity to our friends & the expressway. We arrived around 5:00 and were promptly greeted and given our room. They also provided two bottles of water at check in. Based on other reviews, we requested a room away from the expressway on the top floor. We received a courtyard view on the second floor. We did not hear other guests, but could still hear some highway noise. If quiet is important to you, I suggest staying away from rooms facing the expressway.

The hotel is in the back of an office building complex, but is easy to find. Parking was abundant around the hotel, plus there is a harder to find garage under the hotel with elevator access. Our room was close to the elevator, so we did not need to wander the long hallways; but I could see how this could be confusing. The hotel is large and shaped like an E with one elevator, so some rooms may have a long walk.

We did not use the pool, but it looked nice. Our room was not huge; however it was large enough that we did not feel cramped. We had a small refrigerator and a comfortable bed with plenty of pillows. About a mile south of the hotel we found numerous restaurants and enjoyed a nice dinner. We would definitely stay here again when in the area.

Room Tip: We received a courtyard view on the second floor. We did not hear other guests, but could still hea...
  • Stayed: August 2013, traveled as a couple
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Thank The007Traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe D, General Manager at Hilton Garden Inn San Diego/Rancho Bernardo, responded to this reviewResponded August 29, 2013

We are so happy that you enjoyed your visit to San Diego. We appreciate your comments and thank you for the insight they offer. We know that you have many other lodging choices available when you travel to San Diego and we appreciate that you chose to stay with us. We look forward to seeing you again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 13, 2013

We had a vacation for 5 days and stayed in a different hotel each night. This one by far was the best price, service, etc... Totally will stay there again if we are in the area!! The bed was clean and you could adjust it if you liked! And the Lobby was Huge!!

  • Stayed: August 2013, traveled as a couple
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Review collected in partnership with Hilton Garden Inn
1  Thank Tasha J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe D, General Manager at Hilton Garden Inn San Diego/Rancho Bernardo, responded to this reviewResponded August 19, 2013

We are so happy that you enjoyed your visit to San Diego. We appreciate your comments and thank you for the insight they offer. We know that you have many other lodging choices available when you travel to San Diego and we appreciate that you chose to stay with us. We look forward to seeing you again!

Joe

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
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Reviewed August 10, 2013

We really loved this hotel and the location, very peaceful. This will be the hotel when we come back to the San Diego Ca area: every time we need to escape the Arizona heat. A nice place for a get away, the breakfast was so,so,so good, A nice cook to order breakfast however, beware try and get it included with your stay because if you don't it will be 11.95 per person which is not that good for that price especially for a family. if they don't give you the hotel and the breakfast together, it would be better to go to Denny's

  • Stayed: August 2013, traveled with family
    • Value
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Review collected in partnership with Hilton Garden Inn
1  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe D, General Manager at Hilton Garden Inn San Diego/Rancho Bernardo, responded to this reviewResponded August 19, 2013

Thank you so much for your thoughtful review! We greatly appreciate it, and are so pleased that all of our hard work has paid off. Your words and acknowledgments are what drive us! We hope to see you again soon.

Joe

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn San Diego/Rancho Bernardo

Address: 17240 Bernardo Center Dr, San Diego, CA 92128-2004
Phone Number:
Location: United States > California > San Diego
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#20 Best Value Hotel in San Diego
#64 Family Hotel in San Diego
#74 Business Hotel in San Diego
Price Range: $119 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn San Diego/Rancho Bernardo 3*
Number of rooms: 200
Reservation Options:
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Also Known As:
Hilton Garden Inn San Diego/Rancho Bernardo Hotel San Diego
Hilton San Diego
San Diego Hilton Garden Inn

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