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Hilton Garden Inn San Diego/Rancho Bernardo
Ranked #54 of 278 Hotels in San Diego
Certificate of Excellence
A TripAdvisor Member
“Relaxing”
Reviewed August 10, 2013

We really loved this hotel and the location, very peaceful. This will be the hotel when we come back to the San Diego Ca area: every time we need to escape the Arizona heat. A nice place for a get away, the breakfast was so,so,so good, A nice cook to order breakfast however, beware try and get it included with your stay because if you don't it will be 11.95 per person which is not that good for that price especially for a family. if they don't give you the hotel and the breakfast together, it would be better to go to Denny's

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe D, General Manager at Hilton Garden Inn San Diego/Rancho Bernardo, responded to this review, August 19, 2013
Thank you so much for your thoughtful review! We greatly appreciate it, and are so pleased that all of our hard work has paid off. Your words and acknowledgments are what drive us! We hope to see you again soon.

Joe
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667 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (83)
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san jose, United States
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 7, 2013

Convenient, clean, safe, comfortable with good amenities. Best value to stay even though Sea World and the Zoo were about 25 minutes away. I would not eat breakfast there, it is not a good value. There are many restaurants close to the hotel with better service and value.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Winona J M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe D, General Manager at Hilton Garden Inn San Diego/Rancho Bernardo, responded to this review, August 9, 2013
Thank you for taking the time to give us such wonderful feedback on your stay! We greatly appreciate and value your constructive feedback on our breakfast services. We would love to win back your confidence if given the opportunity. I would like to extend a complimentary breakfast on your next stay, and I promise you will leave completely satisfied. Please let us know the next time you will be in San Diego! We look forward to having you back!
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Placentia, United States
1 review
Reviewed August 7, 2013

I thought the room was great, everything seemed clean, the room was a nice size, and the service was very nice. The only downside was that we requested a crib for our toddler and the one they brought us was a graco pack n play but it had problems and was very wobbly. We couldn't get it to snap together properly so we ended up just wedging it in the corner of the room to add a little stability. Other than that, it was great.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Shirley K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe D, General Manager at Hilton Garden Inn San Diego/Rancho Bernardo, responded to this review, August 19, 2013
Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We appreciate your honest input and we will make sure that we replace the crib immediately. We will use your feedback as we constantly evolve to improve and we hope you will return to stay with us the next time you are in the area. Thank you again, we are here for you!

Joe
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Las Vegas, Nevada
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed July 30, 2013

Passing through San Diego on a business trip. Excellent place to stay... staff was polite and helped with any needs/requests. Thumbs up on the complimentary chilled water and check in and check out. That was awesome!! Rooms are comfortable and quiet. Workout center is clean.. machines function well, headsets available for those who forget. Very accomodating with late check out.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cyntaia G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe D, General Manager at Hilton Garden Inn San Diego/Rancho Bernardo, responded to this review, August 2, 2013
Thank you for taking the time to give us such wonderful feedback on your stay! We are glad you left feeling like a 10! Your feedback is exactly what we are working so hard for. Please let us know the next time you will be in San Diego! We look forward to having you back!
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Dublin, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 26, 2013

I had pleasure in staying at hilton garden Inn and this is the best hotel as they serve hot breakfast as promised and rooms and pretty clean.Great place for family and business trips and i have been Hilton honors member since 2006 and stayed mostly at Hilton Garden Inn.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Siva D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe D, General Manager at Hilton Garden Inn San Diego/Rancho Bernardo, responded to this review, July 29, 2013
We greatly appreciate your wonderful comments about our property! You can count on us to be your home away from home. We hope to see you again soon!
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los gatos, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 25, 2013

Large / Very clean Room. Suprisengly Quiet Air Conditioner which was very nice since I hate noise. Staff was very polite . Restaurant needs a little work but that is not why I stayed there location was great for my work Mongolian barbecue nearby (I ate to much) :-)

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Jacques G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe D, General Manager at Hilton Garden Inn San Diego/Rancho Bernardo, responded to this review, July 26, 2013
We are so happy that you enjoyed your visit to San Diego. We appreciate your comments and thank you for the insight they offer. We know that you have many other lodging choices available when you travel to San Diego and we appreciate that you chose to stay with us. We look forward to seeing you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
CASTRO VALLEY, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 23, 2013

The Hotel is beautiful the service outstanding, from front desk to housekeeping, dinning room not only good food but great service. Parking included. Pool area clean and beautiful, even though I wasn't able to use it because of a new foot fracture. The rooms were clean and included small refrigator, small micro wave and coffee maker hair dryer, ironing board, and iron. What more could a person ask for. In my opinion nothing.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Claudia P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe D, General Manager at Hilton Garden Inn San Diego/Rancho Bernardo, responded to this review, July 26, 2013
Thank you so much for your thoughtful review! We greatly appreciate it, and are so pleased that all of our hard work has paid off. Your words and acknowledgments are what drive us! We hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn San Diego/Rancho Bernardo

Property: Hilton Garden Inn San Diego/Rancho Bernardo
Address: 17240 Bernardo Center Dr, San Diego, CA 92128-2004
Phone Number:
Location: United States > California > San Diego
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#64 Family Hotel in San Diego
#74 Business Hotel in San Diego
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn San Diego/Rancho Bernardo 3*
Number of rooms: 200
Reservation Options:
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Also Known As:
Hilton Garden Inn San Diego/Rancho Bernardo Hotel San Diego
Hilton San Diego
San Diego Hilton Garden Inn

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