Room was humid at all times. Pillows sucked. The bed was hard. We had 4 people staying in our room but there were only 2 towels in the bathroom. We had to call front desk every day for towels. Annoying! Its it's true what they say you get what you pay for!
Thank you for taking the time to review our hotel. Please accept our apologies for not exceeding your expectations. We always aim to wow our guests and we are disappointed that we missed that opportunity with you. Your concerns are very important to us and this issue will be addressed with our staff. It is reviews like yours that will help us improve and better our guest's experience. We hope that you be so kind as to staying with us again in the future. Once more, thank you for reviewing our hotel.
Mireille L
Hotel Manager
Stayed about a week. Very good perks at hotel.
- Free continental breakfast included and was very good. Included variety of pastries, cereal, oatmeal, hard boiled eggs, coffee, juice, fruits, etc.
- free bus shuttle to and from airport. Service was prompt and on time. The driver (same, to /from airport) was nice and friendly.
- good value on the hotel shuttle to/from Seaworld.
- accommodated our room preference.
- safety box in room
Our room had a queen bed and sofa bed. No major issues in the room, everything working fine ... A/C, TV, internet. Sofa bed was a bit un-comfy. Carpets could use a good steam cleaning. Yes noise from airplanes but less flights late in the evenings. Had no problems sleeping. Staff was good. Within walking distance of a variety of eating places and on bus routes. Its not a fancy hotel but overall it met our needs.
Thank you for taking the time to review the Howard Johnson San Diego SeaWorld. We are happy to hear that our hotel suited your needs. We always aim to leave our guests with a memorable experience and we are so glad to have accomplished that with you. Also, thank you for highlighting our staff members who provided you with "nice and responsive" service. Once more, thank you for reviewing the Howard Johnson San Diego SeaWorld. We hope to see you again in the future.
Mireille L
Hotel Manager
I booked this because of the airport shuttle. When flight arrived, called and staff said the shuttle doesn't run after 7:30 pm. Had to pay for a Lyft, very annoying. Walked to In--Out Burger which made me happy :). Room and property is shabby and worn and smelly, could really use updating. Have to pay extra for shuttle to Sea World. Thin walls. The staff was very nice they gave us a room on the ground floor so we didn't have to lug our luggage up stairs. Continental breakfast also has boiled eggs and yogurt, just your basic fare and yes the walls are super thin. Safe was locked and we could not open it or use it.
Thank you for taking the time to review our hotel.Pease accept our apologies for not exceeding your expectations. We always aim to wow our guests and we are disappointed that we missed that opportunity with you. Your concerns are very important to us and this issue will be addressed with our staff. It is reviews like yours that will help us improve and better our guest's experience. We hope that you be so kind as to staying with us again in the future. Once more, thank you for reviewing our hotel.
Mireille L
Hotel Manager
Rooms were not very clean. Breakfast was not the best. For the price you pay for the rooms it was not a good experience. There were blood stains on the skirts of the beds and on the carpet, the parking lot was small and hard to maneuver around, and it was in a bad area. The workers were very friendly, but other than that it was a very unpleasant experience.
Thank you for taking the time to review our hotel. Please accept our apologies for not exceeding your expectations. We always aim to wow our guests and we are disappointed that we missed that opportunity with you. Your concerns are very important to us and this issue will be addressed with our staff. It is reviews like yours that will help us improve and better our guest's experience. We hope that you be so kind as to staying with us again in the future. Once more, thank you for reviewing our hotel.
Mireille L
Hotel Manager
Room was smelly and carpet was dirty.
Noisy - airport is nearby and the rooms are not insulated from noise ... we could hear people in room next door talking at nite. The air quality was poor and the window had a screen which was broken and hard to open ..... drapes were dragging and torn. Not good. And wasn’t cheap! Cost was over $200 a nite ..... stay away! Must be better deals out there!
Thank you for taking the time to review our hotel. Please accept our apologies for not exceeding your expectations. We always aim to wow our guests and we are disappointed that we missed that opportunity with you. It is reviews like yours that will help us improve and better our guest's experience.We hope that you be so kind as to staying with us again in the future. Once more, thank you for reviewing our hotel.
Mireille Laygo
Hotel Manager
