Went here at 4pm to make an 8pm reservation. Waited 10 minutes for someone to even come over to us to find out if we needed to be seated or to take a reservation. We made the reservation for 8pm at their Skybar. When we arrived at 7:55 there was a party of 7 already waiting at the front door. We waited about another 10 minutes when a guy popped his head in the door and asked for his party of 7 for the Skybar. He took them to be seated and came back 7-10 minutes later. We told him we had an 8pm reservation for the Skybar and he said "Oh its to cold, Skybar is closed." So we asked for a patio seat and he refused to accomodate that as well only offering a double table in their bar... Seriously?? They weren't even busy!! The service here was awful. From the moment we walked in BOTH times we weren't even greeted. When we went for our reservation not one person bothered to even say "be with you in a moment." Clearly these people needa lesson in customer service. The guy was VERY VERY VERY rude. When he barked at us asking if we were going to take the tables he could push together. Finally we told him no. We wanted to eat outside as we requested in our reservation and would find another establishment. We did not eat here, probably never will. If you are going to charge upwards of 50.00 + you should treat your customers better from beginning to end. You go to a place for an experience and to visit with family or friends. If you can't offer a good experience, get out of the business you are in.
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