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“Doesn't live up to a 5 star restaurant”

Ruth's Chris Steak House
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Ranked #177 of 5,143 Restaurants in San Diego
Certificate of Excellence
Price range: $18 - $80
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Restaurant details
Good for: Romantic, Special occasions, Large groups, Business meetings
Dining options: Dinner, Late Night, Reservations
Dining style: Casual Elegant
Neighborhood: Downtown
Reviewed January 15, 2013

Too many things wrong to claim to be a top echelon restaurant with these high prices. You should expect more.

1. The hostesses were boarding on rude; not even a hint of friendly or welcoming. We waited for a table, even with a reservation, and watched several people get the same impersonal treatment.

2. We got one wrong salad, one incorrect steak, the steak which was requested to be "very rare" was the most done at the table and the medium well done was the rarest. (Go figure.) All the problems were corrected, but sheez!

3. Our waiter was fine, but less than exceptional.

4. Everything tasted great, but at these prices they should.

In short, this is a good steak house promoting itself as a great one and charging premium prices. There are better choices in SD.

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Thank WEO111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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314 - 318 of 550 reviews

Reviewed January 5, 2013

Absolutely delicious with the best service one can ask for. We celebrated our anniversary and after enjoying a wonderful meal, we were surprised with a special dessert with a congratulatory message written in chocolate syrup! Yum!

Thank MJU63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 4, 2013

Our table was ready as soon as we arrived, which is always nice. The meal was great, especially the filets. One person at the table had lamb chops, which he said were good, but not as good as the steak. Can't beat the chopped salad here, either!

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Thank Debbie0123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 2, 2013

We enjoy Ruth's Chris but this one didn't have a table available at our reserved time; we had to wait about half and hour to be seated. I ordered the filet medium well but it was undercooked - still red in the middle. That surprised me from this restaurant. The steak was still good but it's something I'll have to keep in mind next time I think about going back.

Thank imtom55711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 30, 2012

This is generally a special occasion place as $100 a head average for families of 5 can make you eyes water ..but the steaks are worth it .. We vacation in the US 5 or 6 times a year and Ruth's Chris is always on our itinerary one or or two of the nights as we travel around.
The service is very good , I think an American would call it " upscale dining " .
We don't have a chain of restaurants in England as consistently good with steak as this place , so it's quite novel.. Gordon Ramsay has a steakhouse in London and his cuts aren't as good as this ..so be sure, it's very special.
The one thing I'd change is the pricing of the sides..
When you pay $50 for a steak , a sauce shouldn't be $5 on top ..that's not right..and steak should come with at least one potato and veg side choice..in the price ..at Ruth's it doesn't ... In fact a Brocolli side and gratin potato side to accompany your steak is another $20 .. So a sauce, a veg and potato adds $25 to your $50 steak ..that's a bit over the top..I'd prefer you had a choice of two sides for either $4.99 or $9.99 extra....I think that would make the customer feel he was getting good value for money as well as excellent food.. Right now I can say that the food is excellent , the location views across the harbour are excellent , the prices are very expensive , and the overall package could be made even better with a few price cut options on sides.. Overall I very much recommend you eat here if you love steak and like a first class waiter service ..just remember you have to pay for that !

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Thank Tony F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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