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Omni San Diego Hotel
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$209
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Certificate of Excellence
  • Pool
  • Restaurant
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Reviews (4,795)
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3,131
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All reviewspetco parkconvention centergaslamp districtgreat locationselect guestmccormick and schmicksbaseball fanpadres gameball parkthe gas lamp districtvalet parkingcorner roomwithin walking distancedirectly across the streettrain trackscoronado bridgebeautiful hotel
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3,476 - 3,481 of 4,795 reviews
Reviewed July 16, 2013

We re-visited this hotel again for a second visit. It had been a few years yet nothing
had changed as far as customer service is concerned. This trip we were upgraded
to a corner room on the 17th floor,which provided panoramic views of the bay and bridge.
The room was more amazing than our previous trip and renewed my level of appreciation
for the Omni. The bathroom had large slat shutters to open so you could even see the
view while at the mirror washing your hands or putting on make up. What a treat this
place is for any traveler. The front desk is kind and efficient. Everything is clean and
well decorated. The only minor complaint I can muster up is that the plumbing sounds
are still apparent, which I had remembered from our first visit. Not horrible, just subtle reminders of neighboring rooms using a shower or tub. The visit was almost perfect except for our departure. Apparently some elevator troubles that shut down service to all but one of the lifts. It was a very long wait to get down to the lobby. Can't really fault the hotel for mechanical chaos, but it was rather annoying. Beyond these two minor problems, this Omni is in a wonderful location in the midst of downtown with all it's great restaurants and the ballpark. The mattress and bedding make for a heavenly night sleep. Extra room perks including closet safe, plush bathrobes and towels plus morning newspaper and delivered coffee add to the already great experience. We will return :-)

  • Stayed: July 2013, traveled as a couple
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Thank DMHappyTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 16, 2013

Although this hotel is convenient to the Gaslamp and Petco Park, the pool area is small, parking is outrageous, and you don't get a whole lot for your money other than a clean room. Park across the street for a fraction of the hotel cost.

  • Stayed: July 2013, traveled with family
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Review collected in partnership with Omni Hotels & Resorts
Thank Stacy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ColleenOmni, Manager at Omni San Diego Hotel, responded to this reviewResponded July 24, 2013

Dear Stacy B.,
Thank you for taking the time to review your experience. I'm very sorry to hear you were disappointed with your stay, particularly with the pool size and the parking fees. The downtown hotels in San Diego do predominantly offer Valet parking and you are correct that there is a city-owned lot directly across the street. Please note that for those lots they aren't managed by the hotel and they do not permit in & out privileges, something that most guests do need when traveling.
We take all guest feedback seriously and thank you for your business..
Sincerely,
Colleen Anderson
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 15, 2013

Pricey hotel, service only average. We were there to attend baseball games at PetCo field, and the location is perfect for that. McCormicks restaurant was also below par. Definitely not worth the money. Great place to stay if you are attending baseball, or an event at the convention center.

  • Stayed: July 2013, traveled as a couple
    • Value
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Review collected in partnership with Omni Hotels & Resorts
Thank Sharon C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ColleenOmni, Manager at Omni San Diego Hotel, responded to this reviewResponded July 24, 2013

Dear Sharon C.,
Thank you for talking the time to review your recent stay with us. I'm sorry to hear you were disappointed with your stay and with the restaurant.
We take all guest feedback seriously and are sorry we failed to meet your expectations.
Sincerely,
Colleen Anderson
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 15, 2013

Other than slight problem with the room temperature being too hot, the stay with Omni San Diego was wonderful. The location adjacent to the convention center was idea, as was the availability of close transportation, the diverse downtown area. The staff was probably the best I have ever encountered in an upscale hotel. They were consistently helpful, congenial and efficient in handling any request. The room was a dream offereing a balcony overlooking the convention center, and a side view of the ocean as well. The housekeeping staff was very efficient, and ever willing to fulfill any requests I might have on a daily basis.

  • Stayed: July 2013, traveled on business
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Review collected in partnership with Omni Hotels & Resorts
Thank Billie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 15, 2013

Recently stayed at this hotel to go to the Padres vs. Giants series. The location is perfect. There is a private entry into the park for hotel quests. The customer service at this hotel is also perfect. The staff went out of their way to be helpful. The room had a great view of the ocean and a part of the ballpark. Also located in the Gaslamp District and everything is within walking distance.

Room Tip: Only stayed on a higher floor but, the view was fantastic!
  • Stayed: July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank 420sue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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