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“What a great place to stay!”

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Best Western Cabrillo Garden Inn
Ranked #110 of 279 Hotels in San Diego
Certificate of Excellence
A TripAdvisor Member
“What a great place to stay!”
Reviewed August 25, 2004

One of the cutest places we have ever stayed. A real bijou! We were very pleased with the size of the Hotel, the wonderfully decorated, clean rooms and the fantastic breakfast. We have stayed in a lot of place all over the world, but the Best Western Cabrillo Garden Inn was one of the best yet! A big plus is the multi-language staff, one of them even speaks Swiss-German! We would go back there any time!

Helpful?
5 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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260 reviews from our community

Traveler rating
    103
    101
    43
    9
    4
See reviews for
56
80
16
52
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Surprise, Arizona
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 13, 2004

I expected a bigger room and a nicer surrounding. After the crankiness of driving 5 hours, and after a little nap, I realized it wasn't so bad. The rooms were clean, beds were sooo comfortable, the breakfast was great! Every morning, we went up to the rooftop and ate breakfast. View was beautiful in the morning. Service was great, and staff was helpful and nice. I've stayed at the Hilton in L.A., and I much prefer this Cabrillo Inn.

Helpful?
7 Thank llisamr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laguna Niguel, California
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed July 7, 2004

For the kind of money you spend to stay here, invest it somewhere else!!! There are no ammenities. i.e., pool & jacuzzi. Channel 25 & 29 are Cinimax & Showtime (East Coast Stations) so...they begin showing "PORN" @ 8pm @night! I was HORRIFIED when my 9 yr. old made this discovery! Management and/or Best Western Corporate could have CARED LESS!!! The managerS were awful. VERY rude and combative to my "porn concerns". The homeless were lined up like sausages in their sleeping bags along their front sidewalk. Parking's awful. You have to pay $10 p/nt. and we couldn't find a space! The electricity went out for 2 1/2 hrs. our 2nd day-delaying our day. Rooms are clean, but walls are paper thin. You can hear everything. NEVER again will I saty here!!! I tried to book another hotel immediatly...however; it was the 4th of July weekend and nothing was available for under $350.00 p/nt. I was STUCK in this torture!!! RUN!!!

Helpful?
2 Thank funinthesun0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Owner at Best Western Cabrillo Garden Inn, responded to this review, August 23, 2004
Responds from Hotel Management:

We are responding to this review of this guest just now, since we have not been aware of this remark earlier.

First of all, we are shocked by this review, as well as deeply offended, since the guest is straight out not telling the truth about anything. We have tried to accommodate this person the best way possible, but nothing seemd good enough.

Best Western Headquarters has investigated and closed this case (File # 040703-5233 and File # 04703-5624), since clearly this person was just looking for some kind of compensation or free stay from the company.

Unfortunately, the only thing degrading and offensive, is this fairy tale story made up by this person that eventually has lead to reputation damage for our Hotel. Additionally, most readers do believe in what is posted on your web page.

For further questions, please contact the Best Western Customer Relation Center directly at 1800-528-1238.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Cabrillo Garden Inn

Property: Best Western Cabrillo Garden Inn
Address: 840 A St, San Diego, CA 92101-4613
Phone Number:
Location: United States > California > San Diego > Downtown
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #110 of 279 Hotels in San Diego
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Cabrillo Garden Inn 2.5*
Number of rooms: 31
Reservation Options:
TripAdvisor is proud to partner with Best Western, Expedia, Booking.com, Hotels.com, Hotwire, Travelocity, Orbitz, Priceline, Cancelon, Cheap Tickets, TripOnline SA, HotelsClick and HotelQuickly so you can book your Best Western Cabrillo Garden Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Cabrillo Garden Hotel San Diego
Best Western San Diego
San Diego Best Western

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